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AMA Hôtel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AMA Hôtel

In-room safe, desk, soundproofing, iron/ironing board
Reception
Exterior
Superior Twin Room | Room amenity
Comfort Double Room | Bathroom amenities | Free toiletries, hair dryer, towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • Breakfast available
  • Free WiFi

Explore the area

Map
8 Rue Maison Suisse, Biarritz, Pyrenees-Atlantiques, 64200
  • Gare du Midi
    4 min walk
  • Epoq
    1 min walk
  • Biarritz Station
    11 min drive
  • Biarritz (BIQ-Pays Basque)
    9 min drive

Room options

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, desk, soundproofing, iron/ironing board

Comfort Double Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

In-room safe, desk, soundproofing, iron/ironing board

Classic Double Room

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Twin Room

  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

AMA Hôtel

3-star hotel in Biarritz City Centre
Along with a bar/lounge, this smoke-free hotel has a computer station and free newspapers. WiFi in public areas is free. Additionally, a TV in a common area, a front-desk safe, and multilingual staff are onsite. Private bathrooms are not ensuite.
AMA Hôtel offers 15 accommodations with laptop-compatible safes and complimentary newspapers. Flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
This Biarritz hotel has its very own private beach. AMA Hôtel features multilingual staff, complimentary newspapers in the lobby, and room service (during limited hours). A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers a front-desk safe, a television in a common area, and an elevator.

AMA Hôtel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 6 for children
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 13 for adults and EUR 6 for children
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alcyon Biarritz
Alcyon Hotel
Alcyon Hotel Biarritz
Alcyon
AMA Hôtel Hotel
AMA Hôtel Biarritz
AMA Hôtel Hotel Biarritz

AMA Hôtel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 59 out of 128 reviews" "
Rating 8 - Good. 56 out of 128 reviews" "
Rating 6 - Okay. 10 out of 128 reviews" "
Rating 4 - Poor. 3 out of 128 reviews" "
Rating 2 - Terrible. 0 out of 128 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely hotel in a charming building exceeded our expectations. Lots of charm and well appointed. Sylvie, the manager was welcoming and helpful in finding parking and offering recommendations around town. Great location near the market, beaches, and top tier shopping - while being set back a few streets so very quiet as well. Will stay here again!
Stayed 1 night in Jul 2024

8/10 Good

Phyllis

Traveled with family and small children
Liked: Cleanliness
Very convenient location for restaurants and shopping. Despite reception closed at 2pm everyday, the WhatsApp response is very prompt and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sylvie gave us excellent service, even upgraded us to a larger room. Great location for visiting Biarritz.
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Stayed 1 night in Jun 2022

10/10 Excellent

Craig

Stayed 1 night in Aug 2021

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run hotel
Alcyon is a lovely, boutique family run hotel. We had a nice stay in a balcony room overlooking the street. Staff were really helpful and the breakfast is great - served in a beautiful room. Location is great - easy walking distance to the beach and lots of bars/restaurants. Highly recommended!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Alcyon
Very comfortable small hotel in central Biarritz. Very friendly and welcoming. We stayed a week and were given a room with a balcony on the top floor. Sometimes a little noisy at night, but there is double glazing, shutters and air conditioner so really not a problem.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is situated on an apex of 3 streets in central Biarritz & is both very quiet & accessible for the beach, shops & several bus lines (the stop is Foch). There are several restaurants on Rue de Verdun. Breakfasts at the Alcyon are very good with eggs to be boiled to choice, juices & unlimited Nespresso coffee. The staff are friendly, informed, & helpful. Rooms with a balcony view are spacious, south-facing, & recommended. We cannot recommend this Hotel too highly.
Stayed 7 nights in Sep 2019

4/10 Poor

Helen

Disliked: Property conditions & facilities, room comfort
Not all rooms are the same.
Room was very dark, en-suite very shabby,restrictive, measured approx 3.5 x 6. Asked for a change, got none. Room next door was spacious and nicely decorated. Hotel in a good location.a better room would have made a massive difference to this hotel's review and to our holidays.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Position very central; near to the beach, lovely quiet hotel, Would definitely stay there again.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Room very small, tired old decor. Staff were pleasant and helpful. Good location to restaurants and beach.
Stayed 1 night in Jun 2019

8/10 Good

W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Pleasant small hotel. Only con: no parking if you travel by car. Paid parking not far, but expensive.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel centrally located for shopping and beaches.
Stayed 7 nights in Sep 2018

10/10 Excellent

Elizabeth

Excellent hotel good value for money. We were made to feel welcome from arriving to leaving and would definitely stay here sgain
Stayed 3 nights in Sep 2018

8/10 Good

Jill, Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, very clean with friendly staff
This hotel is five minutes from the Grande Plage, a fabulous beach but not really for families as the surf is very strong! There is free parking at the bus station, about a five minute walk. The hotel is very clean and nicely kept, and the staff were very friendly. There is a lift in the hotel, but if you have limited mobility there are a number of stairs to access the lobby initially. The rooms were very quiet and relaxing, and the town with it's restaurants is just a few minutes walk away.
Stayed 5 nights in Aug 2018

10/10 Excellent

Kamau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, amazing staff.
Very comfortable, quiet accommodation. The staff are very friendly. I would definitely recommend.
Stayed 2 nights in Jul 2018

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Everyone was very helpful and the breakfast was wonderful! We enjoyed it very much.
Stayed 2 nights in Jul 2018

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel stay and wonderful staff
Great hotel and wonderful staff they were so nice and helpful during our stay and went above and beyond to make our stay great. Every little detail was attended to - we even had little animal towel figures on the bed every day :-) Desk staff were great and helped to make travel plans for day trips and always with a smile - highly recommend this hotel to others. Wonderful time. Ian.
Stayed 7 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alcyon tres bon!
Have stayed in Alcyon four times now- always excellent service and the rooms are comfortable, quiet and excellent. It's in a quiet part of town but so close to the beahc, the bars and restaurants. The staff are very attentive without being overbearing and even if your French isn't great, their English and Spanish are fine. In short- Great hotel, attarctiave inside and out, efficient staff and a wondeful place to stay in a fantastic area.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good rate

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value
Comfortable bed, excellent breakfast, good location

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent little hotel in perfect location
My husband and I stayed 1 night at the Hotel and would definitely recommend it to others. It was easy to find, only took ten mins driving from the airport, with easy street parking surrounding the hotel. The lady running the place was super lovely, and tried her best to understand our English. There are there levels of rooms, we were on the top floor. There is a handy lift for getting up if the stairs are too much. There are around four rooms per level. We opted for breakfast in the morning, which cost around 13 euro I think each, and was really nice and easy. The hotel is only a short two min walk to the centre of town or the main beach. I would highly recommend this hotel if you needed one to four nights in the town. The rooms were a decent size with its own bathroom. Both were really clean. Perfect for a couple or single traveller.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very comfortable beds, dark rooms