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Hôtel AKENA Biarritz - Grande plage

3.0 star property

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Reception
Reception
Economy Suite, 1 Queen Bed with Sofa bed, Garden View | Premium bedding, in-room safe, soundproofing, iron/ironing board
Standard Room, 1 Queen Bed, Garden View | Premium bedding, in-room safe, soundproofing, iron/ironing board
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available
  • Laundry
  • Air conditioning
$100
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
19 Avenue De La Reine Victoria, Biarritz, Pyrenees-Atlantiques, 64200
  • Place, Le Gare du Midi
    ‪9 min walk‬
  • Place, Biarritz Lighthouse
    ‪13 min walk‬
  • Place, Cote des Basques
    ‪3 min drive‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Garden View

Standard Room, 1 Queen Bed, Garden View | Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Garden View

8.6 out of 10
Excellent
(29 reviews)
  • 139 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Garden View

Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Garden View

8.0 out of 10
Very good
(5 reviews)
  • 139 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Suite, 1 Queen Bed with Sofa bed, Garden View

Premium bedding, in-room safe, soundproofing, iron/ironing board

Economy Suite, 1 Queen Bed with Sofa bed, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Hôtel AKENA Biarritz - Grande plage

3-star Biarritz hotel close to Cote des Basques
A bar/lounge, a snack bar/deli, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning.
Hôtel AKENA Biarritz - Grande plage offers 44 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Biarritz hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hôtel AKENA Biarritz - Grande plage is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Covered self parking on site (EUR 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 16 for adults and EUR 16 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night, plus a deposit of EUR 20 per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Covered self parking fee: EUR 25 per night
  • Pet deposit: EUR 20 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Escale Oceania
Escale Oceania Biarritz
Escale Oceania Hotel Biarritz
Oceania Biarritz
Oceania Escale
Escale Oceania Biarritz Hotel
Escale Oceania Hotel
Escale Oceania Biarritz
Akena Biarritz Grande Plage
Hôtel AKENA Biarritz Grande plage
Hôtel AKENA Biarritz - Grande plage Hotel
Hôtel AKENA Biarritz - Grande plage Biarritz
Hôtel AKENA Biarritz - Grande plage Hotel Biarritz

Reviews

Hôtel AKENA Biarritz - Grande plage Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 332 out of 800 reviews
Rating 8 - Good. 357 out of 800 reviews
Rating 6 - Okay. 76 out of 800 reviews
Rating 4 - Poor. 24 out of 800 reviews
Rating 2 - Terrible. 11 out of 800 reviews

Reviews

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Hotel is well located and easy to walk around the town or to the beach. Would recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly night staff

I arrived very late at 4am and the night staff member on reception was super helpful and friendly despite the busy streets full of revellers from the festival.
Stayed 1 night in Jul 2025

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Good property Great location and staff
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were so welcoming and friendly. Lovely hotel in an excellent location close to beach and restaurants, all walking distance. Hotel was adorable, loved it. Definitely go back and stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Eduardo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little boutique hotel. Marco at the front desk was very helpful
Stayed 2 nights in Jun 2025

8/10 Good

Flavia

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel for the price. The room wasn't ready when we arrived and the duvet was way too hot.
Stayed 1 night in Jun 2025

10/10 Excellent

JoAnne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful! Breakfast excellent and make over of this hotel bright and comfortable!
Stayed 2 nights in May 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, updated hotel with a fun vibe!
Stayed 1 night in May 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice hotel, clean, good location
Stayed 1 night in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay at Akena

Great quiet hotel, well situated at the heart of Biarritz. I will certainly consider to stay here again for our next visit.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Really friendly, helpful staff. Great location really way for transport too and from the train station.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fabrice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel conveniently located close to the beach and the Saint Charles area. Highly recommend.
Stayed 4 nights in Dec 2024

6/10 Okay

Marie-Alix

Liked: Cleanliness, staff & service, room comfort

Just served the purpose

Very expensive for a very basic hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Zoe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment we arrived, the lady on reception was incredibly welcoming, friendly and helpful, and this level of service continued from all staff until we checked out. Great decor throughout the hotel and it was very conveniently located so we could walk to restaurants and bars. We would definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Sergey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to all amenities. Friendly staff, nice facilities but room could use some tlc - some mold smell.
Stayed 1 night in Sep 2024

8/10 Good

katya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the beach with friendly, helpful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for us and a 3 night stay Everything was as described, everything worked well. Staff were very friendly and helpful. we would recommend this place and we will book here if we return to biarritz
Stayed 3 nights in Aug 2024

10/10 Excellent

MIRIAM

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean, well located. Perfect for a weekend stay
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with a balacony. Close to the seafront. Excellent air con, good shower. No fridge which would have been handy and breakfast didn't have a lot of options, no gluten free bread but did say could order. Decent hotel, would stay again.
Stayed 4 nights in Aug 2024

8/10 Good

Denise

Traveled with partner
Liked: Property conditions & facilities
I loved the hotel and location. The room was nice and clean. I was not very happy with the staff when it came to helping with parking information. We arrived at about 9pm after driving for about 10 hours and the gentleman at the reception said that the parking was completely full. I asked him where we could park and he did not know. Finally, we were lucky enough to find parking on the street which was free until 9am. He stated that parking was free from 9-10am. After that we needed to put money in the meter. Next morning a female was in the reception area and I asked her if there was any parking available since many people leave early, she also said no. I asked her about parking and she said she did not know you would think that the hotel would know where to refer their clients if they do not have parking. Finally, we found parking on our own, very inexpensive and around the corner from the hotel. The parking that we had used the previous night not only they charged for the 9-10am parking but they were asking for 35 euros for 2.5 hours. Ridiculous!
Stayed 1 night in Jul 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

william

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Having explored around Biarritz, the Saint Charles area is safe, affluent and quintessential French. We loved the restaurants and Charlie’s bar.
Stayed 7 nights in Jun 2024