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Mercure Président Biarritz Plage

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Président Biarritz Plage

Beach nearby
Exterior
Property entrance
Exterior
Interior detail

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • Laundry

Explore the area

Map
18 Place Georges Clémenceau, Biarritz, Pyrenees-Atlantiques, 64200
  • Casino Barriere
    3 min walk
  • El Callejon
    1 min walk
  • Biarritz Station
    12 min drive
  • Biarritz (BIQ-Pays Basque)
    12 min drive

Room options

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Family Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed, Sea View

Privilege, Room, 1 Double Bed, Sea View | Premium bedding, minibar, in-room safe, desk

Privilege, Room, 1 Double Bed, Sea View

  • 183 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Double Bed

  • 145 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Président Biarritz Plage

4-star hotel in Biarritz City Centre
Conference space, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite. Housekeeping is available on request.
Mercure Président Biarritz Plage offers 69 accommodations with minibars and safes. Beds feature premium bedding. 80-cm LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Biarritz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Mercure Président Biarritz Plage features multilingual staff, tour/ticket assistance, and concierge services. Event facilities measuring 226 square feet (21 square meters) include conference space. Wireless Internet access is complimentary. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

Mercure Président Biarritz Plage is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 per person

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 226 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 80-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 13 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Pet fee: EUR 13 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure President
Mercure President Biarritz Centre
Mercure President Hotel Biarritz Centre
Mercure President Biarritz Centre Hotel
Mercure President Hotel
Nh Hotel Biarritz
MERCURE PRESIDENT BIARRITZ PLAGE Hotel
MERCURE PRESIDENT PLAGE Hotel
MERCURE PRESIDENT PLAGE
Mercure Le President Biarritz Centre
Hôtel Mercure Le President Biarritz Plage
MERCURE PRESIDENT BIARRITZ PLAGE
Mercure Président Biarritz Plage Hotel
Mercure Président Biarritz Plage Biarritz
Mercure Président Biarritz Plage Hotel Biarritz

Mercure Président Biarritz Plage Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 147 out of 391 reviews" "
Rating 8 - Good. 178 out of 391 reviews" "
Rating 6 - Okay. 45 out of 391 reviews" "
Rating 4 - Poor. 16 out of 391 reviews" "
Rating 2 - Terrible. 5 out of 391 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ivona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
Great room with fantastic views from the 9th floor.
Stayed 1 night in Aug 2024

10/10 Excellent

Robyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Biarritz!
Lovely hotel and fabulous location! Only a 10 minute walk to the beach, food market, cafes, restaurants & shopping all over. We thoroughly enjoyed our stay at the Hotel and Biarritz! The staff was very friendly and accommodating. We would stay there again.
Stayed 3 nights in Jul 2024

6/10 Okay

Margaret

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Debi

Stayed 3 nights in Jun 2024

10/10 Excellent

Julia, Palm Coast

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing for the price, clean , comfortable and quiet, proximity to beach, restaurants, and shops, paid parking right next door
Stayed 1 night in Jun 2024

6/10 Okay

Tariq

Stayed 1 night in May 2024

8/10 Good

Stig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Oct 2023

10/10 Excellent

Tobin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money - definitely worth paying a bit extra for the ocean view upper floors. The view of Grand Plage and lighthouse over the rooftops was picture postcard perfect!
Stayed 3 nights in Aug 2023

8/10 Good

Irene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 6 nights in Jul 2023

10/10 Excellent

Kim

Stayed 4 nights in Aug 2023

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Clean, tidy, and comfortable room. Very friendly staff.
Stayed 2 nights in May 2023

4/10 Poor

Lori

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Disappointing hotel in a lovely location
No air conditioning available and it was quite warm. The only way to get air was to open the windows, which required opening the curtains as well, so at night all the light and noise from the parking lot came into the room. See photos. My room was not serviced, even though Housekeeping came by at 14.10 while I was on the phone and said they would come back in 30 minutes. I spent the entire afternoon and evening out of my room so I wouldn’t get in their way, and was disappointed to find nothing had been done. The key sensor on my door was iffy. When I asked Reception to try a new card to make sure the key itself wasn’t the problem, they implied it was my own fault, that they had just adjusted the doors. Even a passing maintenance man was unable to let me in with his passkey (my key worked eventually). This may be why my room wasn’t serviced, but no one told me. In all I was quite disappointed. This is a wonderful location, but the clientele is not considered.
Stayed 2 nights in Apr 2023

6/10 Okay

Tabitha

Traveled with partner
Liked: Cleanliness, staff & service
Lovely staff but a horrifically overpriced breakfast and tired rooms. €40 for a self serve machine coffee & a sachet of bought in museli, for two. Not even a waiter in sight. The room had a great view, but was small and the white pleather touches were very strange and the “comfortable” chair was extremely worn and dirty. The building is pretty drab from the outside.
Stayed 1 night in Oct 2022

4/10 Poor

Ivan

Traveled with partner
Disliked: Amenities
For the price - extremely subpar!
Stayed 1 night in Aug 2022

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I have been back to this hotel many times. It is always a pleasure to stay there. The front desk staff are exceptional.
Stayed 3 nights in Jul 2022

4/10 Poor

Carlos

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Disappointing for the price paid. Extremely small room that despite being advertised as a room with an ocean view, it only had a glimpse of ir. Service was mediocre. Would not come back.
Stayed 1 night in Jun 2022

6/10 Okay

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Na
Stayed 1 night in Jun 2022

10/10 Excellent

Evan, Lond

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, friendly and helpful staff. Very clean and comfortable.
Stayed 3 nights in Jun 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveler

Liked: Room comfort
All in all a great view.
The room was quite small for the price... I paid for an upgrade... was not worth it. The view was awseome. The bed was small but comfortable. There was a funky smell in the room like backed up sewage pipes. Parking is offsite but next to hotel... paid €19 for the day.
Stayed 1 night in Nov 2021

10/10 Excellent

Dariann, West New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location of the hotel. Also, the service was friendly and very accommodating. Emma and Floran at the front desk were so kind. Would definitely return!
Stayed 5 nights in Aug 2021