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Hotel Plaza Biarritz Plage - Handwritten Collection

4.0 star property

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Photo gallery for Hotel Plaza Biarritz Plage - Handwritten Collection

View from property
Beach nearby, beach towels
Front of property - evening/night
Deluxe Room, 1 Double Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes
Deluxe Room, 1 Double Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Pet friendly

Explore the area

Map
10 Avenue Edouard Vii, Biarritz, Pyrenees-Atlantiques, 64200
  • Biarritz City Hall
    ‪1 min walk‬
  • Casino Barriere
    ‪2 min walk‬
  • Grand Beach
    ‪2 min walk‬
  • Biarritz (BIQ-Pays Basque)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, Ocean View

Deluxe Room, 1 Double Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed, Ocean View

  • 183 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed

  • 258 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Connecting Rooms

Superior Room, Connecting Rooms | Minibar, in-room safe, desk, blackout drapes

Superior Room, Connecting Rooms

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

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About this property

Hotel Plaza Biarritz Plage - Handwritten Collection

4-star hotel in Biarritz City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and a business center are onsite. Change of towels is available on request.
Hotel Plaza Biarritz Plage - Handwritten Collection offers 69 accommodations with minibars and safes. 32-cm LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Biarritz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This Art Deco hotel also offers a terrace, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Hotel Plaza Biarritz Plage - Handwritten Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Hotel Plaza Biarritz Plage - Handwritten Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 10 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-cm LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 to 25 for adults, and EUR 0 to 0 for children
  • Uncovered self parking fee: EUR 25 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Biarritz Centre Plaza
Mercure Hotel Biarritz Centre Plaza
Accor Biarritz Centre Plaza
Mercure Biarritz Centre Plaza Hotel Biarritz
Mercure Biarritz Centre Plaza Hotel
Accor Biarritz Centre Plaza
Mercure Biarritz Centre Plaza
Hotel Plaza Biarritz – Handwritten Collection
Hotel Plaza Biarritz Plage Handwritten Collection
Hotel Plaza Biarritz Plage - Handwritten Collection Hotel
Hotel Plaza Biarritz Plage - Handwritten Collection Biarritz

Hotel Plaza Biarritz Plage - Handwritten Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 133 out of 353 reviews
Rating 8 - Good. 165 out of 353 reviews
Rating 6 - Okay. 42 out of 353 reviews
Rating 4 - Poor. 9 out of 353 reviews
Rating 2 - Terrible. 4 out of 353 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Niamh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very sweet and extremely helpful. Such lovely people Would recommend 👍
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel Kind and very helpful staff
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No restaurant
This hotel is listed as having a restaurant. It does NOT
Stayed 1 night in Apr 2024

10/10 Excellent

Nicolas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at mercure
Excellent stay lovely hotel in a central location service good.
Stayed 3 nights in Apr 2024

2/10 Terrible

Donald

Disliked: Staff & service, property conditions & facilities
The personal we’re not friendly. Upon check in the other couple were given an upgrade at no additional cost. When my wife asked the receptionist was it possible to get an upgrade as welll she was very short with my wife saying she would have to check with the manager. We went to our room which was very small the phone wrang and my wife answered and was told an upgrade was not possible and hung up. Rude people! Never stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beside the seaside
Great location, near beach and restaurants, and helpful staff. The building itself is an art deco gem and the rooms have the same style.
Stayed 3 nights in Aug 2023

8/10 Good

Gigi

Stayed 1 night in Aug 2023

8/10 Good

Hermann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Mercury Biarritz was in a perfect location. Everything was within walking distance. The hotel was very clean, beds were very comfy. The staff at the front desk were very friendly and helpful!
Stayed 1 night in May 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a city break
Great for a 3 day city break as a couple. Perfect location, excellent breakfast.
Stayed 3 nights in May 2023

10/10 Excellent

grace

Traveled with family
Liked: Staff & service, property conditions & facilities
super good location，close to everything，nice staff，clean room and comfort bedding.
Stayed 1 night in May 2023

10/10 Excellent

justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views overlookng the Atlantic are awesome. The restaurants and shops are 2 minutes walk, cant wait to go back.

8/10 Good

Sami

Stayed 1 night in Oct 2022

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area around hotel and staff were very friendly. Very good location.
Stayed 1 night in Sep 2022

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Sidonie

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2022

10/10 Excellent

ANTONIOS

Stayed 2 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay when the air-conditioning can be used
The hotel is in a great location. It is clean and well equipped. The staff are friendly and helpful with excellent English. Our only discomfort was no air-conditioning. The temperatures were quiet high during our stay and we would have likedxto have used the air-conditioning, especially at night. Apparently the hotel's system was still on winter mode and so the cooling could not be used. This meant we had three bad nights of sleep. We were either too hot with the doors to the balcony open or kept awake by the revellers below.
Stayed 3 nights in May 2022

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very central and is decorated in an Art-Deco style. Rooms are clean and comfortable although the air conditioning is not very powerful. Staff were pleasant and extremely helpful .
Stayed 3 nights in Apr 2022

8/10 Good

Chua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good loaction with great breakfast.
The room is spacious and the breakfast selection is good. The staff is attentive.
Stayed 2 nights in Jan 2022

2/10 Terrible

Arturo

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Hotel lost my laundry. Said they couldn’t ship to Paris because 4 days wasn’t enough time.
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located near beach and shops. Rooms updated by recent refurbishment in a old art deco style and were nice and clean. Superior room is good size. Sound proofing is not great and breakfast is a bit plain
Stayed 2 nights in Jul 2021

10/10 Excellent

ANINDIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experiences at thd stay !!
Stayed 2 nights in Jun 2021

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms, great location
Lovely large room, great large comfortable bed, efficient aircon, great location. Art deco vibe. Would definitely stay here again.
Stayed 3 nights in Jul 2020