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Regina Experimental Biarritz

5.0 star property

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Photo gallery for Regina Experimental Biarritz

Beach/ocean view
Front of property
Daily buffet breakfast for a fee
Biarritz Suite | View from room
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • Room service
  • Breakfast available

Explore the area

Map
52 Avenue De l'Impératrice, Biarritz, Pyrenees-Atlantiques, 64200
  • Biarritz Lighthouse
    ‪5 min walk‬
  • Gare du Midi
    ‪3 min drive‬
  • Cote des Basques
    ‪12 min drive‬
  • Biarritz (BIQ-Pays Basque)
    ‪11 min drive‬

Room options

View all photos for Superior Room, Ocean View

Premium bedding, minibar, in-room safe, desk

Superior Room, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Golf View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Golf View

  • Golf view
  • Sleeps 2
  • 1 Double Bed

View all photos for Biarritz Suite

Premium bedding, minibar, in-room safe, desk

Biarritz Suite

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Anglet)

Junior Suite (Anglet) | Premium bedding, minibar, in-room safe, desk

Junior Suite (Anglet)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Premium bedding, minibar, in-room safe, desk

Junior Suite, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

Superior Room, City View | Premium bedding, minibar, in-room safe, desk

Superior Room, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Supérieure Terrasse Biarritz

Supérieure Terrasse Biarritz | Premium bedding, minibar, in-room safe, desk

Supérieure Terrasse Biarritz

  • Partial ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, Ocean View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View

Premium bedding, minibar, in-room safe, desk

Suite, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Signature Ocean)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Signature Ocean)

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, desk

Classic Room

  • Sleeps 2
  • 1 Queen Bed

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4.3 out of 5, Excellent, (350)
$388 nightly
The price is $388 total
includes taxes & fees
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About this property

Regina Experimental Biarritz

5-star Biarritz hotel close to Cote des Basques
At Regina Experimental Biarritz, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Regina Experimental Biarritz offers 72 accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Biarritz hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam.
In addition to a full-service spa, Regina Experimental Biarritz features an outdoor pool and a steam room. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 1076 square feet (100 square meters) include conference space. This Art Deco hotel also offers a fitness center, spa services, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Regina Experimental Biarritz is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Frenchie Biarritz - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (EUR 20 per day)
  • Secured, uncovered valet parking on site (EUR 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 to 30 for adults and EUR 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Frenchie Biarritz

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,076 square feet of conference space
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1907
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during January, February, March, April, November, and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.04 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 to 30 for adults, and EUR 15 to 30 for children
  • Uncovered self parking fee: EUR 20 per day
  • Uncovered valet parking fee: EUR 20 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Le Regina Biarritz Hotel Mgallery Collection
Le Regina Biarritz Mgallery Collection
Le Regina Hotel Mgallery Collection
Le Regina Mgallery Collection
Mercure Thalassa Regina & Golf Biarritz Hotel Biarritz
Regina Biarritz Hotel Mgallery Collection
Regina Hotel Mgallery Collection
Regina Biarritz Mgallery Collection
Regina Mgallery Collection
Regina Experimental Biarritz Hotel
Regina Experimental Biarritz Biarritz
Le Regina Biarritz Hotel Spa MGallery
Regina Experimental Biarritz Hotel Biarritz

Regina Experimental Biarritz Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 223 out of 344 reviews
Rating 8 - Good. 83 out of 344 reviews
Rating 6 - Okay. 26 out of 344 reviews
Rating 4 - Poor. 7 out of 344 reviews
Rating 2 - Terrible. 5 out of 344 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alfonso

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot urge you enough to stay elsewhere. Go to the Sofitel down the street, or better yet, go to the Palace. This hotel is not up to standard. The staff is extremely young and does not know how to work or run an upscale hotel. It's a "shell" of a hotel. Pretty on the outside, but the service is repugnant.
Stayed 1 night in Dec 2024

10/10 Excellent

Peter, Cannon Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, great friendly staff, very good gastronomic restaurant
Stayed 1 night in Dec 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Fantastic hotel. Great attention to detail, very comfortable, staff excellent, room lovely, very good meal at restaurant.
Stayed 2 nights in Sep 2024

10/10 Excellent

Benjamin

Stayed 2 nights in Sep 2024

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

Fernanda

Traveled with group
Liked: Cleanliness, amenities
Our room did not have air conditioning, the unit was broken and they did not have another room to accommodate us.
Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our 4 night stay at the Regina, and especially loved our time in Biarritz. I wouldn’t consider this a 5 star hotel (especially after staying at the hotel du Palais down the street) but it was a nice boutique hotel with generally friendly staff. As far as areas for improvement- the pool was quite small and our room was very basic for a “premier” room. The hotel also did not acknowledge our recent engagement we were celebrating, which all the other hotels on our trip did with enthusiasm.
Stayed 4 nights in Aug 2024

8/10 Good

JAMES

Traveled with family and small children
Liked: Cleanliness, staff & service
Very nice hotel but expensive with limited facilities for the price
Stayed 5 nights in Aug 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

Leonid

Stayed 3 nights in Aug 2024

10/10 Excellent

Ramesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Nevena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Nice rooms and quaint.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sam

Stayed 2 nights in Jun 2024

4/10 Poor

Michael

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We went with an Ocean Deluxe room and many features of room are extremely impractical or badly designed. In fact many areas of the hotel just seem to be badly designed from eating in the atrium restaurant being uncomfortable, to the pool beds having the most manual lift and the cabanas completely blocking out sun for both users. The service was mostly fairly unwelcoming and doesn’t go above and beyond, this might be cultural but with it being a so called 5 star hotel it mostly should be better. Fairly apparent when we sat by the pool and 4.45 staff came over and told us “as a reminder the pool closes at 5pm for a private function.” This was not a reminder, it was the first we heard of it and we were there all afternoon, something like this on what was a good day in bad week for weather should have been over communicated. Finally, the prices within the hotel are a complete over priced and whilst this is same in all hotels the Regina seems to have gone even further especially given the food quality and options are poor. This is a 4 star hotel at best. Look forward to coming back to Biarritz but certainly not to this hotel
Stayed 4 nights in Jun 2024

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Marisa, tenafly

Stayed 2 nights in Jun 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

inna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Dee

Traveled with partner
Absolutely fantastic location, beautiful hotel, fantastic staff.
Stayed 4 nights in Jun 2024

10/10 Excellent

blythe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous. Whoever designed this hotel is a genius! Just beautiful. The staff is very friendly and efficient. The food and drink were delicious. We highly recommend staying here.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Horrible Customer Service

I booked a room overlooking the ocean and the room was nice. It would have been a nice experience if the customer service was not so terrible. It was to the point where I felt very uncomfortable. I am a widow and booked a trip with my two young daughters. I booked an upgraded room that stated it fit 3 people. When I checked in the people at the front desk wanted me to pay extra money for one of my daughters even though I showed them that the room stated it would accommodate 3 people (which I booked and paid extra for to accommodate our family of 3). They were very dismissive and rude. The next morning I asked if I could check out an half hour late and they would not give me any extra time despite it being a Tues and the hotel being obviously empty. Also the food was extremely overpriced for what it was. Not great or every that good. I had stayed across the street at a 4 star hotel for a couple nights prior and the stay and customer service there was incredible. Unfortunately the “customer service” at this hotel was so bad that I felt very uncomfortable staying there and regret the booking.
Stayed 1 night in May 2024

10/10 Excellent

Stephanie, Vashon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff who met us by our car, after easily entering the lot to park, was professional and informative and even joyful. The front desk arranged our dining. The restaurant and bar were lovely. We won’t bother considering other accommodations in Biarritz in the future!
Stayed 1 night in Apr 2024