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Résidence Eugénie

4.0 star property

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Photo gallery for Résidence Eugénie

Beach nearby
Lobby sitting area
Outdoor pool, sun loungers
Property grounds
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • Housekeeping
  • Breakfast available
  • Kitchen

Explore the area

Map
54-56 Rue de Madrid, Biarritz, Pyrenees-Atlantiques, 64200
  • Thalmar
    ‪5 min walk‬
  • Marbella Beach
    ‪6 min walk‬
  • Milady Beach
    ‪7 min walk‬
  • Biarritz (BIQ-Pays Basque)
    ‪11 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms (6 persons, Sea Side)

Apartment, 2 Bedrooms (6 persons, Sea Side) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms (6 persons, Sea Side)

  • 377 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio for 2 persons

Terrace/patio

Studio for 2 persons

  • 237 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (4 persons)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom (4 persons)

  • 323 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for One Bedroom Apartment for 5 persons

Blackout drapes, iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment for 5 persons

  • 377 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Twin Bed

View all photos for Studio (Sea Side)

Studio (Sea Side) | View from room

Studio (Sea Side)

  • 312 sq ft
  • Studio
  • 1 bathroom
  • Partial ocean view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for Apartment, 1 Bedroom (4 persons, Sea Side)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom (4 persons, Sea Side)

  • 323 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for One Bedroom Apartment for 6 persons, Sea Side

View from room

One Bedroom Apartment for 6 persons, Sea Side

  • 387 sq ft
  • 1 bedroom
  • 1 bathroom
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds

View all photos for One Bedroom Apartment for 5 persons, Sea Side

Blackout drapes, iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment for 5 persons, Sea Side

  • 377 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Twin Bed

View all photos for Studio, 4 people

Flat-screen TV

Studio, 4 people

  • 312 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for One Bedroom Apartment for 6 persons

Blackout drapes, iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment for 6 persons

  • 388 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (6 persons)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms (6 persons)

  • 377 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Front of property

Nemea Appart Hotel Les Hauts de Milady Biarritz

  • Pool
  • Kitchen
  • Pet friendly
  • Free WiFi
3.8 out of 5, Good, (156)
The price is $104
per night
$122 total
includes taxes & fees
Feb 25 - Feb 26
Nemea Appart Hotel Les Hauts de Milady Biarritz

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Résidence Eugénie

4-star Biarritz residence walkable to Thalmar
Guests at this beach residence will appreciate convenient onsite amenities such as a children's pool and a playground. Housekeeping is available on request.
Résidence Eugénie offers 89 accommodations with coffee/tea makers and blackout drapes/curtains. Rooms open to furnished balconies or patios. Accommodations at this 4-star residence have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

This Biarritz residence provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Résidence Eugénie provides an outdoor tennis court and an outdoor pool. Wireless Internet access is complimentary. This beach residence also offers a terrace, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Résidence Eugénie is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10 AM.

Languages

English, French, Spanish

Property amenities

Beach

  • Sandy beach (direct access)

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi has a 3-device limit

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool
  • Playground

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 8:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 6 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Outdoor areas

  • Furnished balcony/patio
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Meeting room

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: EUR 9 per pet per night (maximum EUR 150 per stay)
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a train station
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean
  • On the waterfront

Things to do

  • Children's pool
  • Mini golf
  • Outdoor tennis court
  • Tennis lessons
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 3 floors
  • 4 buildings
  • 89 units
  • Banquet hall
  • Built in 1998
  • Garden
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily until 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between November 3 and December 19.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 9 per pet, per night (maximum EUR 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per stay
  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 6 for children
  • Pet fee: EUR 9 per pet, per night (maximum EUR 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Alcohol is not served at this property
Free in-room WiFi has a 3-device limit
Children under 15 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Maeva Residence Eugenie Hotel Biarritz
Résidence Eugénie Biarritz
Résidence Eugénie Residence
Résidence Eugénie Residence Biarritz
Résidence Eugénie House Biarritz
Résidence Eugénie House
Résidence Eugénie Biarritz
Résidence Eugénie

Résidence Eugénie Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 81 out of 341 reviews
Rating 8 - Good. 157 out of 341 reviews
Rating 6 - Okay. 79 out of 341 reviews
Rating 4 - Poor. 19 out of 341 reviews
Rating 2 - Terrible. 5 out of 341 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Sian

Liked: Cleanliness
Good 6/10
Pleasant and clean stay but very basic - definitely not a 4 star- booked a studio and had bunk beds unless I wanted to make up the sofa bed Also expected to take rubbish to front of property upon check out and strip and bag bed sheets and towel's upon checkout 3 star at best
Stayed 2 nights in Oct 2024

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness
Excellent Location
Stayed 4 nights in May 2024

4/10 Poor

BRIAN

Stayed 1 night in Mar 2024

6/10 Okay

Nadine

Liked: Cleanliness
Stayed 3 nights in Sep 2022

6/10 Okay

annette

Stayed 3 nights in Sep 2022

8/10 Good

Eliane

Stayed 2 nights in Sep 2022

8/10 Good

Hilary

The location was good, right next to the sea so brilliant views. The apartments were dated but fine for a short stay
Stayed 4 nights in Jul 2022

8/10 Good

Agathe

Stayed 4 nights in Aug 2021

10/10 Excellent

Catriona

Liked: Cleanliness, room comfort
Great value, top location
Excellent location, great value for what’s offered. Basic but meets expectations. Very very friendly and accommodating staff.
Stayed 3 nights in Jul 2020

8/10 Good

David

Traveled with family
Liked: Cleanliness, room comfort
Surf-birthday break
Really good stay. Great location and car-parking!
Stayed 3 nights in Jul 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Avoid.
Hotels.com stated check in was until 6pm (which is early). We arrived before then. Reception closed. Eventually managed to locate a safe box which had key. Great system but no communication before. Room ok. Basic. Asked to strip the bed when left (this is a 4 star hotel). Check out was stated until 11am, but reception only opened at 9am. Wouldn’t recommend.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very clean. Stunning views.
Stayed 2 nights in Sep 2019

6/10 Okay

Milan

Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not Bad, Not Great
The first thing that I noticed was a smell when I walked in. The second was that I'd been in such a hurry booking that I failed to notice the lack of A/C, which isn't pleasant in August (fortunately, my room faced the ocean and had a good breeze) - lesson learned: never book in a hurry (I didn't rate down for this)! What I will rate down for is that the sofa bed in my room was nowhere near as nice as the photos, the bed was only "ok" and the pillows were awful. On the upside, the rooms are very spacious for France, the staff were nice and the pool was good. The free WiFi was fine on a phone, but on my computer, it was so slow that I couldn't even use Gmail. They also have you strip your own bed and empty your own trash, which I found strange. In short, not worth the weekend price paid & for sure not what I'd call 4*
Studio Room
Studio Kitchen
Studio Bathroom
Stayed 2 nights in Aug 2019

6/10 Okay

Heri

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The pictures not the same with the reality ,it’s in this website 4 star but I knew straight away when we check in not like 4 star, and I was right only 3 star with 4 star price .
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was functional but very dated. For the money spent it was hard to realize value. Could improve with remodel and location is nice.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent location with spacious clean accommodation. only one problem for us was the lack of internet access
Stayed 3 nights in Jan 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, beautiful location and view. Well equipped.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Room comfort
Good familly resort
Convenient location to visit the local area. Hotel is casual family style with kitchen. The room we stayed in has probably the largest balcony of the whole complex, we enjoyed tremendously. Watching sunset from our balcony with a glass of wine is extremely enjoyable. Condition of the place is average, there are plenty of supplies of pot and pans without any kind of supplies of soap or sponge or rag for cleaning, minimum supply of amenities for bathroom, only 1 roll of toilet paper for our 3 days of stay. No cleaning service provided. Breakfast was good and inexpensive. Free shuttles right in front the hotel to go into city of Biarritz is very convenient. Swimming pool is very nice and clean. If you are looking for some relaxing time without much services, it is a good place to be. Plenty of private parking near by.
Stayed 3 nights in Oct 2018

4/10 Poor

zobo, dorset

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not worth the price
We had to pay 15 euros for a travel cit which i was not expecting. The hotel has an excellent location and the staff were friendly. However the room was more like a budget hostel not a 90 euro room. There was 1 small bottle of water and 2 plastic cups with some sachets of shampoo. The shower was a wet room and the water did not drain so the bathroom was soaking wet still the next day. The tilling in the bathroom had sharp edges and was not very safe. Over all I would compare this to an ibis budget hotel which is fine if the price reflects that but it does not
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Very good location, by the beach.
Our stay was pleasant enough because of the location, by the beach, though we have only partial view. Towels & bed linens were only provided one time. They claim they only change it if you stay more than two weeks, it will cost 9 Euros for 2 clean towels, & for 7 peoples, money is adding up. we stayed 5 - 6 days. We have to do all the cleaning ourselves daily & at the end of stay. No air conditioning, we can not leave the patio door for safety reasons. It would have been good at list every other day or 2 to have clean towels & cleaning as well.
Stayed 5 nights in Jun 2018

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, staff amazing 5star for service
Location is great for place Marbella (quieter beach) and also only a few minutes walk into the town centre, with many cafes and shops/ beaches on the way. It was our third time in Biarritz and the staff were really helpful with local knowledge and booking taxis when needed etc Our room was a studio for two of us but when we arrived there was an extra bed too which was perfect for the two of us staying, as well as bath and a private patio overlooking the sea -even though we were told we didn’t have sea view! It was too cold to go in the pool however the sea views are amazing there and very well protected safety wise for children We will definitely return and can not fault the hotel in anyway

8/10 Good

Georgew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Nicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money.Very dog and child friendly,
Fantastic location with view of the coastline waves,surfers and sunsets. Large well looked after grassed areas for exercising dogs. Nice pool and sunbathing terraces. Extras crazy golf, table tennis, tennis court Apartment a good size, clean and bright with lovely terrace.Good restaurants are a short walk away.Would have benefited from free internet in all areas not just in reception but the only critism
Stayed 2 nights in Oct 2017