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Auberge Ostape

5.0 star property

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Photo gallery for Auberge Ostape

Seasonal outdoor pool, pool umbrellas, sun loungers
Exterior
Outdoor spa tub
Lounge
Duplex Park view | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pool
  • Room service
  • Breakfast available
  • Gym
  • Pet friendly

Explore the area

Map
Domaine de Chahatoenia, Bidarray, 64780
  • Le Pas de Roland
    ‪10 min drive‬
  • Edmond Rostand Museum-Residence
    ‪20 min drive‬
  • St-Jean-Pied-de-Port Citadel
    ‪26 min drive‬
  • Biarritz (BIQ-Pays Basque)
    ‪59 min drive‬

Room options

View all photos for Duplex Park view

Duplex Park view | Premium bedding, minibar, in-room safe, individually decorated

Duplex Park view

  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite | Premium bedding, minibar, in-room safe, individually decorated

Panoramic Suite

  • 753 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Premium bedding, minibar, in-room safe, individually decorated

Signature Suite

  • 980 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex Panoramic view

Duplex Panoramic view | Premium bedding, minibar, in-room safe, individually decorated

Duplex Panoramic view

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Auberge Ostape

5-star Bidarray hotel with private balconies
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a seasonal outdoor pool, and a business center.
Auberge Ostape offers 22 accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Bidarray hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
In addition to a full-service spa, Auberge Ostape features a sauna and a fitness center. The hotel offers a restaurant. Business-related amenities at this 5-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and a library. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site, along with a car charging station.

Auberge Ostape is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Lore Ttipia - Overlooking the pool and garden, this fine-dining restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 28 per person
  • A restaurant

Restaurants on site

  • Lore Ttipia

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 80.0 per day
Cribs (infant beds) are available for EUR 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.04 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28.00 per person
  • Airport shuttle fee: EUR 75 per person (one-way)
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Auberge Ostape Hotel Bidarray
Ostapé Bidarray
Ostapé Hotel
Ostape Hotel Bidarray
Ostapé Hotel Bidarray
Auberge Ostape Hotel
Auberge Ostape Bidarray
Auberge Ostape Hotel
Auberge Ostape Bidarray
Auberge Ostape Hotel Bidarray

Auberge Ostape Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 15 out of 24 reviews
Rating 8 - Good. 8 out of 24 reviews
Rating 6 - Okay. 1 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Pure Notions" as we say in Ireland
Our stay here was an experience. Unlike any other "hotel". Located spectacularly in the foothills of the pyrenees, accommodation consisted of little chalets scattered around a large area. Guests travel between the various facilities in golf carts. The restaurant was spectacular (view & food) but expensive. Breakfast was very good, also beautifully located
Stayed 1 night in Aug 2024

10/10 Excellent

Yannick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property in the countryside. Loved the pool overlooking the mountains. Dinner was incredible… breakfast was fantastic… the suite was very comfortable.
Stayed 1 night in Aug 2023

10/10 Excellent

Lauri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A spectacular hotel!
From the moment we entered Auberge Ostape, we were treated with the utmost in hospitality. The staff were welcoming and so helpful, the rooms were spacious and beautifully appointed, the restaurant's food was spectacular and the views everywhere were beyond beautiful. The hotel is out in middle of nowhere and offers the most in tranquility. We were only there for a one night stay but it was enough to recharge our batteries and make us feel as if we'd been on an amazing retreat. We can't recommend this hotel highly enough.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peace and quiet
This place is absolutely stunning. Located in the hills, it will provide you with stunning views, fresh air, and the piece and quiet that you need. The foods is exquisite and of Michelin star standard - make sure you try the souffle desert. The service is excellent, always there to help - these people really know what they are doing!

8/10 Good

werner, Buffalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isolation in beauty
We stayed two nights in a suite with wood burning fireplace which we happily used because of cold weather. Amazing silent place in the hills of Biskaia, not easy to reach. Don't try with a big car, and certainly not over the 'Pas de Roland' when coming from the Nord and be instructed to do so by the GPS. Very good restaurant with limited choice, not suitable when staying a week. Avoid the restaurant when a big group is in as staff tends to forget then you are there too.

10/10 Excellent

young, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful place!
This is one of the most beautiful hotels and places in the world. A beautiful surrounding, accommodation and good food. What can you ask more?

6/10 Okay

SAMUEL

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Personnel au top, Direction anti-commerciale
J’ai payé sur Hotels.com, une chambre pour trois personnes. L’hôtel m’a réclamé 80 € de plus pour la troisième personne précisant que si je n’étais pas d’accord, nous devions dormir à trois dans un seul lit. Malgré un personnel au petits soins et très professionnel, la politique commerciale de la direction et juste scandaleuse…
Stayed 1 night in Nov 2024

8/10 Good

Daniele

Stayed 2 nights in Jun 2024

10/10 Excellent

FABIENNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit coin de paradis...
Petit coin de paradis ou tout était parfait !
Stayed 1 night in May 2024

10/10 Excellent

Jo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Inchecken, zeer vriendelijke en behulpzame ontvangst.
Stayed 2 nights in Apr 2024

10/10 Excellent

Florence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tres belle expérience
Stayed 1 night in Oct 2023

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Pierre

Stayed 3 nights in Sep 2023

8/10 Good

Toshi, 神戸市

Traveled with partner
Liked: Cleanliness, staff & service, amenities
日本人では不便な場所にあるので、ホテルからの送迎が欲しい。
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au top !
Etape parfaite, où l'accueil et le service ont été au top du début à la fin. Le personnel est très attentif à notre bien-être et le site est grandiose ! Je recommande sans réserve.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel en pleine nature très calme et reposant
Bon accueil par le personnel malgré une météo mauvaise bonne explication du fonctionnement de la voiturette
Stayed 1 night in Aug 2018

10/10 Excellent

Alexandre, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calme et bien être assurés !
Deuxième séjour à Ostapé et toujours un immense plaisir de couper du monde dans ce petit coin de paradis. Les chambres sont calmes et incitent à la détente, le site est tout simplement splendide car naturellement beau. L'équipe est adorable et la visite nouvelle de la collection privée est à voir pour tous les Porschistes ! Petits bémols pour cette deuxième : cafouillage à l'accueil (l'interphone ne fonctionnait pas), la chambre était moins bien que l'année dernière (sur 2 niveaux desquels nous avons moins profités et la vue était moins belle, tout ceci pour le même prix), pas de service à la piscine donc impossibilité de prendre une boisson fraiche et service très long au restaurant (toujours pas d'entrée une heure après). Nous avons une fois de plus énormément apprécié et nous y retournerons avec plaisir!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルエリア内はセルフカートで移動するくらい広々。山々に囲まれた立地なので自然と深呼吸したくなるホテルでした。

10/10 Excellent

alain, boulogne billancourt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escapade romantique
Bon accueil avec beaucoup de gentillesse. les déplacements par voiturettes électriques au sein de l'établissement sont aisées et contribuent amplement à faire de ce lieu un havre de paix et de silence. Les suites sont très belles et confortables. le restaurant est excellent et les prix y sont corrects.

8/10 Good

Not Provided, Bordeaux

Liked: Staff & service, property conditions & facilities, room comfort
Un écrin de verdure dans le pays basque
C'est un hôtel vraiment à part qui nous a procuré une expérience unique dans le Pays basque. L'hôtel est situé dans un écrin de verdure au coeur du Pays basque. Le calme règne, aucune voiture ne circule sur le domaine à part les voiturettes de golf électrique. Nous avons deux réserves : - sur la propreté de la suite : les w.c. n'étaient pas propres le fond n'était pas nétoigné. Il y avait des traces des personnes précédentes au fond des w.c.. La poussière n'avait pas été faite dans les sanitaires w.c. et la salle de bain. - sur le restaurant : il y avait un gros défaut lors du service, aucun des plats ne nous a été présenté. C'est un peu frustrant, car les plats étaient excellents.

8/10 Good

Henri, Bassin d'arcachon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

marjorie, perpignan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ostape
Ce n'est pas un hotel mais un ensemble de petites villa dans la campagne Petites golfettes pour se rendre à notre chambre pour respecter l'environnement Magnifique suite, grande salle de bain avec grande baignoire Restaurant gastronomique très bon Très bon accueil Dommage ne servent pas les petits dejeuners en chambre Seul petit hic, j'avais réservé un massage 1mois à l'avance mais la masseuse n'est pas venue mais petit dejeuner offers

10/10 Excellent

Sebastien, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres beau sejour
Belle situation, service haut de gamme. Peu de defauts: * dessert gele au centre * vieux papiers non debarasses dans la chambre en arrivant