City Hotel Biel Bienne

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Hotel Biel Bienne

Sports facility
Exterior
Lobby
Bar (on property)
Aerial view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
Aarbergstrasse 29, Biel, BE, 2503
  • Lake Biel
    3 min walk
  • Museum Schwab
    13 min walk
  • Swiss Reformed City Church
    19 min walk
  • Bern (BRN-Belp)
    45 min drive

Room options

Business Twin Room, Non Smoking

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Triple Room

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room, Non Smoking

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

Single Room (Budget 13m²)

  • 140 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Standard Single Room, Non Smoking

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

Junior Room, Courtyard View

  • 377 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

City Hotel Biel Bienne

3-star Biel hotel with free WiFi, connected to a shopping center
This smoke-free hotel features a conference center, self parking, and tour/ticket assistance. WiFi in public areas is free. Other amenities include multilingual staff and a banquet hall.
City Hotel Biel Bienne offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Biel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

City Hotel Biel Bienne features a terrace, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. This Biel hotel also offers room service (during limited hours) and an elevator. Onsite parking is available (surcharge). A total renovation of this property was completed in November 2017.

City Hotel Biel Bienne is a smoke-free property.

Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1957
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 95-cm TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 80.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 2.00 per accommodation, per night
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25 per pet, per night
  • Rollaway bed fee: CHF 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Continental Biel
Continental Biel
City Hotel Bienne
City Biel Bienne
City Bienne
City Hotel Biel Bienne Biel
City Hotel Biel Bienne Hotel
City Hotel Biel Bienne Hotel Biel

City Hotel Biel Bienne Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 119 out of 451 reviews" "
Rating 8 - Good. 215 out of 451 reviews" "
Rating 6 - Okay. 85 out of 451 reviews" "
Rating 4 - Poor. 19 out of 451 reviews" "
Rating 2 - Terrible. 13 out of 451 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

TONI

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

George, Diamond Bar

Liked: Amenities
Good service, excellent breakfast, close to the lake.
Stayed 1 night in May 2024

8/10 Good

Hsiao Chin

Liked: Cleanliness, staff & service
Location is fine but room is quite old and small.
Stayed 2 nights in Nov 2023

2/10 Terrible

Soroor

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late and picked up our keys for the room from the front desk. There was no hotel staff at that time. We went to the room and found out that the key card reader was missing. So we couldn't get into the room. We called the emergency number and the person at the other end said that he was in Zurich and couldn't help us. He said he doesn't know anything about how to contact the hotel people. We were desperate. By then it was midnight. We finally managed to find a room at Hotel Merkur in Biel. They have staff at the hotel 24 hours a day. It was a very good hotel and the same price as the City Hotel Biel. We have never seen such a terrible hotel as this City Hotel Biel. They do not care about you and they can leave you stranded.
Stayed 1 night in Sep 2023

10/10 Excellent

Viktoriia

Stayed 1 night in Jul 2023

10/10 Excellent

Benjamin Eugen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location, many points of interest in walking distance. Clean, big room. Nice breakfast, free parking.
Stayed 1 night in Jun 2023

2/10 Terrible

Rowena

Stayed 1 night in May 2023

10/10 Excellent

Daniel

Stayed 1 night in Apr 2022

8/10 Good

Nilesh

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2022

8/10 Good

lyn

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to the train station but the old city was the other direction but still walkable. The breakfast was great.
Stayed 1 night in Dec 2021

8/10 Good

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Jack

Stayed 2 nights in Feb 2020

8/10 Good

Pascal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Quite good
Very good restaurant and breakfast. Room a quite big but the bed wasn't so good. However, quite good hotel for a business trip.
Stayed 1 night in Jan 2020

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Very convenient for work, and has own parking! Recent refurbishments are great and decor pleasing. Food has improved quality/choice and a substantial breakfast. Very relaxing.
Stayed 3 nights in Dec 2019

2/10 Terrible

Rondot

Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great find in Biel!
City Hotel is conveniently located near the train station and offers true single rooms, so you're not paying for space you don't need. The breakfast was good, and the front desk staff was extremely helpful. They let us keep our bags at the desk until check-in, recommended great nearby restaurants and gave useful information about the spa across the street.
Stayed 2 nights in Nov 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect- great location, helpful team, nice and clean room and healthy breakfast!! I definitely want to stay here again !
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast with variety. Drink station of coffee and tea available any time. Friendly staff. Walking distance (5 to 10 minutes) walk to train station, and walking distance to lake Biel. Room is large , basic but clean. Not air conditioned. Good value for money.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

6/10 Okay

Jonathan

Business traveler
Liked: Cleanliness, property conditions & facilities
Never again
No airconditioning with temperatures of 35C. No seperate room for shower. For Bfast had to ask for ham and cheese and juice. Was brought exactly 4 slices for 2 people. No more. Chef came out and took the last remaining bread roll infront of us, while we were still having breakfast.
Stayed 1 night in Jul 2019

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in all very good
All was clean and tidy as normal in Switzerland. Breakfast buffet was very good. Friendly staff
Stayed 2 nights in Jul 2019

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stay in City Hotel Biel
The room was not great, pretty basic. The breakfast buffet was very good and the staff smiley. Free parking a big plus.
Stayed 4 nights in Apr 2019

10/10 Excellent

Daryoush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best buffet breakfast of all categories!
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpfull and friendly. Breakfast buffet great. Location perfect for us.
Stayed 3 nights in Jan 2019