An outdoor pool, a hot tub, and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and a garden are onsite. Limited housekeeping is available.
The Burgundy offers 40 accommodations. Accommodations offer separate sitting areas. This Big Bear Lake hotel provides complimentary wireless Internet access. Bathrooms include showers with hydromassage showerheads. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.
An outdoor pool and a hot tub are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
The Burgundy features an outdoor pool and a hot tub. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This Big Bear Lake hotel also offers barbecue grills, a vending machine, and multilingual staff. Onsite self parking is complimentary.
The Burgundy is a smoke-free property.
A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Ski shuttle nearby
Free self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options
Food and drink
Free continental breakfast available daily 8:00 AM to 11:00 AM
Things to do
Bicycle shuttle
Hot tub
Outdoor pool
Ski passes
Family friendly
Children's games
Outdoor pool
Pool gate
Conveniences
Hair salon
Vending machine
Guest services
Housekeeping (limited availability)
Multilingual staff
Business services
Business center
Meeting room
Outdoors
Barbecue grill
Garden
In the mountains
Picnic area
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Hardwood flooring in room
Low-height counter and sink
No elevator
Raised toilet seat
Wheelchair accessibility
Wheelchair-accessible parking
More
2 floors
Banquet hall
Fireplace in lobby
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hydromassage showerhead
Shower
Towels provided
More
Heating
Iron/ironing board on request
Separate sitting area
Policies
Check-in
Check-in start time: 3:30 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open Sunday - Thursday (8:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - midnight)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 25.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 25.00 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
The seasonal pool will be open from March 01 to September 15
Pool access available from 10:00 AM to 10:00 PM
Property is also known as
Black Forest Big Bear Lake
Black Forest Lodge & Cabins
Black Forest Lodge & Cabins Big Bear Lake
Black Forest Lodge Cabins Big Bear Lake
Black Forest Lodge Cabins
Black Forest Cabins Big Bear
Black Forest Lodge And Cabins Hotel
Black Forest Lodge And Cabins Big Bear Lake
Black Forest Lodge And Cabins Hotel Big Bear Lake
Reviews
The Burgundy Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It was great! Beautifully redecorated lobby and rooms, with a mid century modern feel. Large TV and comfy bed in the economy suite plus a clean and spacious shower. Easy check in process with nice desk staff and ample parking! Very walkable to the village, many eateries nearby. Only reason for 4 overall stars was noisy guests next door, which is no fault of the lodge. other than that, it was a great experience and would definitely book here again. Pool was wonderfully heated and clean.
Close by everything, friendly staff & studio room jet tub was great.
Robyn
Stayed 2 nights in Sep 2025
8/10 Good
Michelle
Traveled with partner
Sep 8, 2025
Liked: Cleanliness, staff & service
I loved the decor of this hotel. My husband and I booked last minute for a date night. The in room jet jacuzzi was great however the remote to the big screen tv wouldn’t work so it was inconvenient having to get out of the tub and walk to the front desk then once batteries were changed it still didn’t work! Fire place in room is a nice touch if it worked properly! That didn’t work either. Jackie at the front desk was amazing she did try her best to try and help but unfortunately we didn’t get the experience we had hoped. Bed was ok. Location is nice and close to the village. The front desk doesn’t open until 8am and breakfast is free but from 8-10am. We didn’t get to take advantage of that because we usually wake up early and didn’t want to wait until 8 to enjoy morning coffee and breakfast. I would give this place a second chance. There is huge potential! Love the vintage decor vibe. Please fix the remote and fireplace in room #51. Thanks
Great location and service especially Front Desk Venetia who was kind, helpful and professional. Pool is nice but hot tub keys are not working. Ample free parking and strong WiFi. The room is spacious but outdated.
The hotel room was next to the major blvd so it has road noise at most hours, which is the major downside and I used earplugs just to sleep well. I would stay again. The hotel is in middle of city and close to all the major spots including downtown and walkable to the wetlands on the east side.
Verified traveler
Stayed 2 nights in Jul 2025
2/10 Terrible
Franklin
Sep 2, 2025
Franklin
Stayed 1 night in Aug 2025
8/10 Good
pat
Sep 2, 2025
Liked: Cleanliness, staff & service
The staff was very friendly and helpful. The first room I was in did not have a TV that worked. The second room was better but could use an update.
pat
Stayed 3 nights in Aug 2025
6/10 Okay
Jonathan
Traveled with partner
Sep 1, 2025
Liked: Staff & service
The area is okay, my partner and I stayed for labor day weekend. I enjoyed the room we were in, we had a jacuzzi tub inside, the room felt clean but the microwave was filled with food when we arrived. We called someone to come clean it and problem was resolved. The area is quiet, I liked how everything was walking distance. The parking was okay, it’s whatever you can find. The breakfast wasn’t breakfast, it was more like snacks and drinks. The only complaint I have is the WIFI was soooooooo SLOW. Other than that, it was okay.
Beautiful place clean pool clean Jacuzzi clean room the breakfast was not what I expected but overall I was still good place I don't regret to stay my children loved it and we have time away from the city which is awesome thank you guys
Jonathan
Stayed 2 nights in Aug 2025
4/10 Poor
Jennifer
Traveled with family
Aug 29, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities
Our initial room was in an area where construction was being done. In addition to the noise there was a strong chemical smell. After informing the front desk she moved us to another room, very old and outdated and very stuffy. The clerk was apologetic and offered us a 3rd room, however when we went there it was not cleaned. Eventually the 3rd room was cleaned. However from 10-11pm some very loud guests could be heard talking nearly the entire hour. Unfortunately it was not the best experience.
The building had just been painted and paint rags where not removed jacuzzi tub was dirty dead fly in it. paper still on windows from the paint job. table and chairs inside room , not put back on patio. when getting coffee receptionist wasn't friendly, acted bother when I asked her a question. Very unhappy with this property. Obvisously, the room wasn't checked before renting out.