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Hampton Inn Big Bear Lake

3.0 star property

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Photo gallery for Hampton Inn Big Bear Lake

Exterior
Iron/ironing board
Lobby
Reception
Iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Gym
  • Laundry

Explore the area

Map
41820 Big Bear Boulevard, Big Bear Lake, CA, 92315
  • Snow Summit
    ‪16 min walk‬
  • The Village
    ‪2 min drive‬
  • Big Bear Visitor Center
    ‪3 min drive‬
  • San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪66 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Iron/ironing board

Room, 2 Queen Beds, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator

Iron/ironing board

Room, 1 King Bed, Refrigerator

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Iron/ironing board

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Restaurant

Holiday Inn Resort The Lodge At Big Bear Lake by IHG

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, (1005)
The price is $130
per night
includes taxes & fees
Apr 28 - Apr 29
Holiday Inn Resort The Lodge At Big Bear Lake by IHG

About this property

Hampton Inn Big Bear Lake

3-star Big Bear Lake hotel close to Snow Summit
An indoor pool, a fitness center, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Hampton Inn Big Bear Lake offers 68 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions are featured in guestrooms.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn Big Bear Lake features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. This Big Bear Lake hotel also offers laundry facilities, express check-in, and express check-out. Onsite parking is available (surcharge), along with a car charging station.

Hampton Inn Big Bear Lake is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 29 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Built in 2024
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.2 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 29.00 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 5:00 AM to 10:00 PM

Property is also known as

Hampton Big Bear Big Bear
Hampton Inn Big Bear Lake Hotel
Hampton Inn Big Bear Lake Big Bear Lake
Hampton Inn Big Bear Lake Hotel Big Bear Lake

Hampton Inn Big Bear Lake Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 62 out of 95 reviews
Rating 8 - Good. 13 out of 95 reviews
Rating 6 - Okay. 7 out of 95 reviews
Rating 4 - Poor. 6 out of 95 reviews
Rating 2 - Terrible. 7 out of 95 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Judith, Temecula

Traveled with family
Very nice place to stay
Stayed 1 night in Jan 2025

4/10 Poor

Najmia, La Mirada

Traveled with family
Disliked: Amenities
The staff was not very helpful. Only one member was helpful with restaurant recs and small talk, but when we left for the day and our room wasn’t cleaned, we had to wait an hour in the lobby to have that taken care of. We left in the morning and told the front desk our room was ready for cleaning. They told us they only do sheets and towels. For the exorbitant price tag for this 2 star hotel, I told them I needed a full cleaning. They agreed, but then didn’t do it until we got back to a room left just as it was that morning. We wanted to rest, but this hotel made it impossible. The breakfast was mid at best and the guests left every common area very dirty. Done with Hampton inn and big bear. Not worth the money.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sinoureh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was overcharged?31.03.
Stayed 1 night in Jan 2025

10/10 Excellent

Andranik

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful and nice hotel comfortable parking comfortable rooms.
Stayed 2 nights in Jan 2025

2/10 Terrible

Erica

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When I arrived at the hotel at 6 PM, I was very disappointed to find that my room was not ready, even though check-in time was listed as 3 PM. To make matters worse, there were five other guests ahead of me also waiting for their rooms. This was extremely frustrating and left me with a poor first impression of your service. Would you like me to help draft a more formal complaint or letter to the hotel?
Stayed 1 night in Jan 2025

6/10 Okay

Felicia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2024

4/10 Poor

Robin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff requested $50 for my family to check in 1 hour early, which was 2pm. We declined and returned an hour later for the initial 3pm check in time. Our room was not ready until later that evening due to a shortage of cleaning staff. Therefore my overall stay was shorter as a result of the housekeeping staffing issue. Not a great experience at all as far as customer service, the staff did nothing to remedy this inconvenience.
Stayed 1 night in Dec 2024

6/10 Okay

Dorota Maria San

Stayed 2 nights in Dec 2024

8/10 Good

Randell, Torrance

Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

TAYLOR Christian

Stayed 1 night in Nov 2024

8/10 Good

Jian Liang

Stayed 1 night in Aug 2024

10/10 Excellent

Arylene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming with me and my family. It was our first time up in Big Bear, staff took the time to recommend places. Popular destinations and restaurants very close by. Hotel had snacks/ events very evening for family and kids.
Stayed 2 nights in Dec 2024

10/10 Excellent

Emmanuel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Nikolaos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

marco

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible experience in every aspect Didn’t clean the rooms Over charged my credit card
Stayed 3 nights in Nov 2024

10/10 Excellent

Mae Joy, Carson

Liked: Cleanliness, staff & service
Nice and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In whole i really enjoyed my stay and would go again. Movie night was adorable and making smores brought back some childhood memories.
Stayed 1 night in Nov 2024

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no hot water and it was 24degrees outside. The hotel said they would get it fixed but for 2 days cold showers. Plus the housekeeping staff stole my wife’s expensive perfume and said it wasn’t their responsibility. I have escalated stay to Hilton hotels corporate office
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when exploring Big Bear. Nice property.
Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Or stay was quiet; our room overlook the courtyard, which was beautiful, especially at night, staff very friendly. We also enjoyed the breakfast each morning.
Stayed 2 nights in Oct 2024

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Okay stay
The hotel was okay. It could use some updates in the room. An event made parking a little difficult. Free breakfast was nice. Room was small for the price paid. Staff was nice and friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service
Hampton Inn
New, clean hotel. Large common area with barbecues and fire pits. Close to Snow Summit. Pet friendly is a plus!! Would stay here again.
Stayed 1 night in Sep 2024