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Holiday Inn Resort The Lodge At Big Bear Lake by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Resort The Lodge At Big Bear Lake by IHG

Restaurant
1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes
Restaurant
Meeting facility
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Air conditioning
  • Gym
  • Laundry

Explore the area

Map
40650 Village Drive, Big Bear Lake, CA, 92315
  • The Village
    ‪1 min walk‬
  • Big Bear Marina
    ‪5 min walk‬
  • Snow Summit
    ‪4 min drive‬
  • San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Backside View)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications, Backside View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications, High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Courtyard View (Communications)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Accessible, Courtyard View (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Balcony (Mobility, Accessible Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Accessible, Balcony (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Patio, Courtyard View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Patio, Courtyard View

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Jetted Tub, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Balcony (Jetted Tub, High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Courtyard View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Backside View)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed (Backside View)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(50 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Balcony, Courtyard View

8.4 out of 10
Very good
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(48 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds (High Floor)

Standard Room, Multiple Beds (High Floor) | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, Multiple Beds (High Floor)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, 1 King Bed, Jetted Tub (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Jetted Tub (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Courtyard View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Balcony, Courtyard View

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Chateau Big Bear Boutique Hotel, BW Signature Collection

  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1002)
$230 nightly
The price is $230 total
includes taxes & fees
Chateau Big Bear Boutique Hotel, BW Signature Collection

About this property

Holiday Inn Resort The Lodge At Big Bear Lake by IHG

3-star hotel in Big Bear Central
After a day on the slopes, return to Holiday Inn Resort The Lodge At Big Bear Lake by IHG to dine at the restaurant and relax in a sauna. Housekeeping is available on request.
Holiday Inn Resort The Lodge At Big Bear Lake by IHG offers 148 air-conditioned accommodations with safes and coffee/tea makers. Premium satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Big Bear Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free international calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Holiday Inn Resort The Lodge At Big Bear Lake by IHG provides a sauna and a fitness center. The hotel offers a restaurant. This 3-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 8999 square feet (836 square meters) include a conference center. This ski hotel also offers a vending machine, an arcade/game room, and gift shops/newsstands. Onsite self parking is complimentary.

Holiday Inn Resort The Lodge At Big Bear Lake by IHG is a smoke-free property.

Holiday Inn Resort The Lodge At Big Bear Lake by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (8,999 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Northwoods Big Bear Lake
Northwoods Resort
Northwoods Resort Big Bear Lake
Holiday Inn Resort Lodge Big Bear Lake
Holiday Inn Big Bear Lake
Northwoods Resort Conference Center
Holiday The At Big Bear By Ihg
Holiday Inn Resort The Lodge At Big Bear Lake

Holiday Inn Resort The Lodge At Big Bear Lake by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 459 out of 1005 reviews
Rating 8 - Good. 221 out of 1005 reviews
Rating 6 - Okay. 154 out of 1005 reviews
Rating 4 - Poor. 87 out of 1005 reviews
Rating 2 - Terrible. 84 out of 1005 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Daniela

Traveled with partner
Had a big convention, room took one hour and I got there 30 minutes after check in time, the Ac wasn’t working and the room was at 80* called many times and no one came, had to ask someone around the Hotel ourselves to come and check the AC, the toilet will not flush, had to open the top and press down The first person that helped us at check in wasn’t the best, the the lady that checks us in was excellent
Stayed 3 nights in Mar 2025

10/10 Excellent

Elchin

Stayed 1 night in Mar 2025

6/10 Okay

John

Liked: Room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Triloki

Stayed 1 night in Mar 2025

6/10 Okay

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
A very convenient location, but front desk messed up our included breakfast and restaurant staff was not happy. Wouldn't get that option again.
Stayed 1 night in Feb 2025

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

masoud

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
front desk clerk on 3/16 at 4 pm and breakfast waitress in the morning on 3/17 were not friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night. The staff was very friendly and helpful. Parking was excellent. The property is walking distance to many restaurants. I would definitely stay here again with my family.
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Customer service was great; I called in to let the front desk know that I will be checking in very late due to road closures getting there. The staff emphasized he will be there all night and not to worry. Maintenance can be improved. Upon arrival, the heater wasn't working well so I was sleeping in the cold. Told the front desk and was fixed by next night. The water in the sink and bathtub does not drain so well leading it to flood at times. Overall was a great experience and stay.
Stayed 2 nights in Mar 2025

8/10 Good

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay..
Stayed 2 nights in Mar 2025

6/10 Okay

Amir

Budget hotel at a premium price. But t he location and parking is unbeatable.
Stayed 1 night in Mar 2025

8/10 Good

Rosaria

Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved that it is walking distance from shops and restaurants. The restaurant attached to hotel was really good. We had breakfast and surprisingly no wait. Staff was friendly
Stayed 2 nights in Mar 2025

8/10 Good

Rebecca

Stayed 2 nights in Feb 2025

6/10 Okay

Andrew, Thousand Oaks

Liked: Staff & service
Great location, but pretty run down with many vending and ice machines out of order and nominal on site convenience store merchandise.
Stayed 2 nights in Mar 2025

10/10 Excellent

NAVID, ALISO VIEJO

Stayed 1 night in Mar 2025

2/10 Terrible

Meliha

Stayed 1 night in Mar 2025

10/10 Excellent

Cameron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
James at reception was great!
Stayed 1 night in Mar 2025

8/10 Good

Nichole

Stayed 1 night in Mar 2025

10/10 Excellent

Tristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Reyna

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
The room didn’t have a working heater so we spend a very cold night, my 9 year old daughter was freezing at 59 degrees inside the room, the issue was reported but maintenance department was unable to fix it
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. The host James took care of everything and eas super friendly. This is my seond time back recently and I would gladly come back again and again.
Stayed 1 night in Mar 2025

4/10 Poor

jose

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very rude the properties in very poor condition lack of management
Stayed 1 night in Mar 2025

2/10 Terrible

Joey

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The staff was very rude. Especially the people at the front desk who kept rolling their eyes while talking to us. Our room was very hot and the thermostat wasn't working. We called service to come help, but they never came and ignored our request. During breakfast in addition to the expensive price, there was also a sur-charge for eggs. We also asked for a late checkout, but our request was again ignored. This experience was not isolated since we heard other guests complaining about it to the front desk, but they were yet again ALSO ignored. Overall, our stay was horrible and I do not recommend this place.
Stayed 1 night in Feb 2025

4/10 Poor

Selin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Very disappointed

Very very disappointed to say we booked to rooms and there were also another 2 rooms our friends booked. They were all filthy. We walked into our room to see some ladies used pants this was supposedly after the room was cleaned! I checked and all room heaters were not working properly. Also non of the filters were changed maybe in years( no exaggeration. Room numbers 302 325 311 306 we were 4 families celebrating 2 special birthdays. I wish I took pictures of the lobby complimentary tea coffee area. Thank you but at least wipe the area. So messy and dirty. Everything is unsanitary!!! They should check the hotel from corporate!
Stayed 1 night in Feb 2025