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Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel

Restaurant
Exterior
Restaurant
Meeting facility
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

Map
40650 Village Drive, Big Bear Lake, CA, 92315
  • The Village
    3 min walk
  • The Old German Deli
    1 min walk
  • Redlands–Downtown Station
    50 min drive
  • Big Bear, CA (RBF)
    13 min drive

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Exterior

Chateau Big Bear Boutique Hotel, BW Signature Collection

Pool
Hot Tub
Parking included
Free WiFi
4.3 out of 5, Excellent, (1003)
The price is $588
per night
includes taxes & fees
Jan 1 - Jan 2
Chateau Big Bear Boutique Hotel, BW Signature Collection

About this property

Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel

3-star hotel in Big Bear Central
After a day on the slopes, return to Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel to dine at the restaurant and relax in a sauna. Housekeeping is available on request.
Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel offers 148 air-conditioned accommodations with safes and coffee/tea makers. Premium satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Big Bear Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free international calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel provides a sauna and a fitness center. The hotel offers a restaurant. This 3-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 8999 square feet (836 square meters) include a conference center. This ski hotel also offers an arcade/game room, gift shops/newsstands, and ski storage. Onsite self parking is complimentary.

Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel is a smoke-free property.

Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Ski storage

Family friendly

  • Arcade/game room
  • Free crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (8,999 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Northwoods Big Bear Lake
Northwoods Resort
Northwoods Resort Big Bear Lake
Holiday Inn Resort Lodge Big Bear Lake
Holiday Inn Big Bear Lake
Northwoods Resort Conference Center
The At Big Bear Lake, An Ihg
Holiday Inn Resort The Lodge At Big Bear Lake
Holiday Inn Resort The Lodge At Big Bear Lake an IHG Hotel
"Holiday Inn Resort The Lodge At Big Bear Lake an IHG Hotel"

Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 474 out of 1002 reviews" "
Rating 8 - Good. 232 out of 1002 reviews" "
Rating 6 - Okay. 151 out of 1002 reviews" "
Rating 4 - Poor. 80 out of 1002 reviews" "
Rating 2 - Terrible. 65 out of 1002 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Shayna

Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooms were nice. Thx
Stayed 2 nights in Sep 2024

10/10 Excellent

Ray

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

jaime

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Jennifer

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was poorly designed. The mattress uncomfortable. Bathroom inconvenient. Elevator location weird. The walls paper thin. Doors squeaky. Could here neighbor coming in and out. Other neighbor pounding headboard against the wall having sex. I always thought that this place would be nicer inside judging by how nice and big it was from the outside. Sorry not happy and wont recommend.
Stayed 1 night in Sep 2024

8/10 Good

Brian

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

ben

Stayed 1 night in Aug 2024

10/10 Excellent

Aimie

Stayed 4 nights in Aug 2024

6/10 Okay

deborah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk check-in was not a happy guy at all. He was young but not friendly. I requested a balcony. Didn't happen. It was our anniversary and I would have paid more on top of our already 500.00 Asked for a cart and he said we could get one on the other side where we parked. Hilarious. There was nothing. Not one in sight the 3 days we were there. The girl who worked the bar on Friday night was great!!! She made our stay better. Then we had to ask a girl at the front end something the next day, the same demeanor. Not friendly. The buffet breakfast was decent and the staff were very friendly and nice. The outside view was beautiful. We are mountain residents as well, just lower down the mountain and we love BB. We will not stay here again but thank you to the girl at the bar and the breakfast staff for making it at least a 3 out of 5 at the Hilton. Next time, we will try down the street where our friends stayed.
Stayed 2 nights in Aug 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfactory.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk manager and two girls employee's in FD was very polite and perfosinal. also the waiter in Restaurant for breakfast. Thanks
Stayed 2 nights in Aug 2024

6/10 Okay

Julie

Traveled with partner
Disliked: Amenities
The room we stayed in was ok, basic room with king bed. Room was a bit small, no water for the coffee maker, it did have a fridge and microwave. The pool was closed, breakfast buffet was ok, the omelette station was good.
Stayed 1 night in Aug 2024

8/10 Good

Richa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Inn!
Stephanie at the front desk was AMAZING! Super friendly. Very knowledgeable. Very kind. The Inn was cozy and friendly. Great location. Was disappointed that the spa wasn't working and the pool wasn't heated.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly M

Traveled with group
Very nice hotel and convenient to shopping and dining
Stayed 1 night in Jul 2024

10/10 Excellent

Devon

Stayed 2 nights in Aug 2024

10/10 Excellent

Shauna

Traveled with family
Liked: Property conditions & facilities
Enjoyed the charismatic of the hotel. Rooms looked like photos online. Great customer service and friendly staff. Location and walking distance to food and shops. Parking lot is big enough to park boats too! We will definitely be back.
Stayed 1 night in Aug 2024

6/10 Okay

Joe

Traveled with group
Its just convenient to the town.
Stayed 3 nights in Aug 2024

8/10 Good

Michael, San Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property Unfortunately the heat didn’t work in pool and spa
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Joey

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is a complete dump. I stayed here three nights while I was working in town, just needed a place to stay. Looks like tweaker alley to me. The staff is ok, but there was no trash can in the room, I asked for one two different times, never got one. One pillow on the bed. No extra pillows or bedding. The towels are made for midgets. There is black hair stuck to the walls in the bathroom. The bedding was stained or just dirty. Floors are dirty. The AC worked good, but noisy. The tv only works with an internet connection. The last day, there internet was down, so no tv. I will never stay here again.
Stayed 1 night in Jul 2024

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be better
Pool was cold and had bugs in it. Jacuzzi was closed. Restaurant and bar werent open. But the Location is perfect. Staff is friendly. Rooms are nice and clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

The hotel had everything we needed. A resteranut and bar, game room for the kids and a kid friendly pool made this trip so great! The location is absolutely amazing! Everything you need for a great Big Bear trip is right there.
Stayed 1 night in Aug 2024