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Holiday Inn Resort The Lodge At Big Bear Lake by IHG

3.0 star property

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Photo gallery for Holiday Inn Resort The Lodge At Big Bear Lake by IHG

Restaurant
Exterior
Meeting facility
Restaurant
1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Laundry
  • Pool
$119
includes taxes & fees
Dec 4 - Dec 5

Explore the area

View in a map
40650 Village Drive, Big Bear Lake, CA, 92315
  • Place, The Village
    ‪1 min walk‬
  • Place, Big Bear Visitor Center
    ‪3 min walk‬
  • Place, Big Bear Marina
    ‪5 min walk‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Patio, Courtyard View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Patio, Courtyard View

7.8 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Courtyard View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Backside View)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed (Backside View)

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(56 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Balcony, Courtyard View

7.8 out of 10
Good
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(54 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Courtyard View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Balcony, Courtyard View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Jetted Tub (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds (High Floor)

Standard Room, Multiple Beds (High Floor) | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, Multiple Beds (High Floor)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower) | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Jetted Tub, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Balcony (Jetted Tub, High Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony (Mobility, Accessible Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Accessible, Balcony (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications, High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Courtyard View (Communications)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Accessible, Courtyard View (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Backside View)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications, Backside View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Resort The Lodge At Big Bear Lake by IHG

3-star hotel in Big Bear Central
After a day on the slopes, return to Holiday Inn Resort The Lodge At Big Bear Lake by IHG to dine at the restaurant and relax in a sauna. Housekeeping is available on request.
Holiday Inn Resort The Lodge At Big Bear Lake by IHG offers 148 accommodations with safes and coffee/tea makers. Premium satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Big Bear Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free international calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Holiday Inn Resort The Lodge At Big Bear Lake by IHG provides a sauna and a fitness center. The hotel offers a restaurant. This 3-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 8999 square feet (836 square meters) include a conference center. This ski hotel also offers a vending machine, an arcade/game room, and gift shops/newsstands. Onsite self parking is complimentary.

Holiday Inn Resort The Lodge At Big Bear Lake by IHG is a smoke-free property.

Holiday Inn Resort The Lodge At Big Bear Lake by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (8,999 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Free international calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 1 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday, Thursday, and Friday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 8 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Northwoods Big Bear Lake
Northwoods Resort
Northwoods Resort Big Bear Lake
Holiday Inn Resort Lodge Big Bear Lake
Holiday Inn Big Bear Lake
Northwoods Resort Conference Center
Holiday The At Big Bear By Ihg
Holiday Inn Resort The Lodge At Big Bear Lake

Holiday Inn Resort The Lodge At Big Bear Lake by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 414 out of 1004 reviews
Rating 8 - Good. 212 out of 1004 reviews
Rating 6 - Okay. 172 out of 1004 reviews
Rating 4 - Poor. 101 out of 1004 reviews
Rating 2 - Terrible. 105 out of 1004 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Steven

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Do not book!

Property is either in process of bankruptcy or ownership change. I heard 2 different stories. However, air conditioning system for entire hotel has beeb broken for 2 months and no repairs scheduled. The hot tub was also non functioning. No repairs are being made. If this is how Holiday Inn allows there brand to be represented, I'd never book at a Holiday Inn facility again. Staff, however, was great and relocated me to a room that was less than 80 degrees in the evening. I felt bad for the staff who were left on the front line to deal with unhappy customers by their management.
Stayed 4 nights in Jul 2025

6/10 Okay

Martin

AIR CONDITIONING NOT WORKING That was a horrible and terrible experiencing, especially in a very hot day and sleeping at at night with a 84 degrees. Never come back to this property.
Stayed 1 night in Aug 2025

2/10 Terrible

Thomas

Business traveler
Disliked: Amenities, property conditions & facilities
No air conditioning. Shower did not work. 88 degrees all night long. Staff unfriendly. Said no authority. Could not even provide a receipt. I will never rely on your service again. Nor holiday inn stays in the future. I’m really pissed off. And so is my wife.
Stayed 1 night in Aug 2025

2/10 Terrible

charleen

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Very poor experience

Stayed 2 nights in Aug 2025

4/10 Poor

Shaughn

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Chad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Thomas

Disliked: Amenities, property conditions & facilities
The first night the AC was out not working. They moved us to another room. The last night the power in the hotel went out. Not a pleasant stay. Would not stay there again
Stayed 3 nights in Aug 2025

4/10 Poor

eugenio

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is a very well located property, unfortunately, the AC was not working for the hole hotel, this was very uncomfortable, and to make it worse there was no hot water in the shower. Will not be booking here again.
Stayed 1 night in Aug 2025

6/10 Okay

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was okay. We booked this hotel for one night as part of a cross country trip, and upon arrival we were told that there was no air conditioning in the rooms. There was a big disclaimer letting you know before you check in, however, we had booked it months prior and had just driven 4 hours in a storm to get there, so what were we going to do at that point. I was hoping for some sort of credit, but nothing was offered and the woman at the front desk wasn’t very friendly or apologetic. We made do but we had to borrow a fan and sleep with the door to the balcony open, which wasn’t ideal. Most Holiday Inns have free breakfast, but there was just coffee, which was kind of disappointing. On the plus side, it was clean and convenient to town and there is plenty of parking.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

charla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun stay

Stayed 3 nights in Jul 2025

4/10 Poor

Julie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No airconditioning, the jacuzzi was cold everyday we tried to use it. They refused to provide an itemized billing invoice to me when I checked out. They said Expedial would provide. They have a pending charge of approximately $75.00 more than my reservation quote with Expedia. If the final charge is more I will be calling Expedia for a refund. Very disappointed this time at this Holiday Inn Resort
Stayed 3 nights in Jul 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hiking, shopping and food options nearby.
Stayed 1 night in May 2025

2/10 Terrible

sarah

Stayed 2 nights in Jul 2025

8/10 Good

Eileen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

The hotel is very clean and well kept. The employees were delightful and truly helpful. We love it is located right downtown next to all the shops and restaurants.
Stayed 2 nights in Jul 2025

6/10 Okay

Omid

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Melissa, Placentia

Disliked: Staff & service, property conditions & facilities
Had a horrible experience this past weekend, which was my birthday weekend. I had booked four rooms for my family. Air conditioning was not working all weekend. Deborah the front desk lady was nothing but rude to not just me and my husband, but but to another family asking about fans Never indicated if we would get compensated and she was rude and demeaning
Stayed 2 nights in Jul 2025

2/10 Terrible

Dennis

Traveled with family
Disliked: Cleanliness, staff & service, room comfort

Great location, but that’s it

Great location, but amenities are not very good. AC did not work and restaurant. Food is mediocre at best.
Stayed 1 night in Jul 2025

6/10 Okay

Brooke

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 2 nights in Jul 2025

2/10 Terrible

Margo

Business traveler
Disliked: Staff & service
Stayed 1 night in Jul 2025

4/10 Poor

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No A/C.

Stayed 4 nights in Jul 2025

2/10 Terrible

Linda

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room had no air and srayed at 80 degrees. The pool was cold and dirty the jacuzzi was ice cold . We had to have the t.v. ,refrigerator serviced. The shower took 15 minutes to drain. However under the circumstances the staff was very helpful and pleasant. .
Stayed 2 nights in Jul 2025

8/10 Good

Lizbeth

Stayed 3 nights in Jul 2025

6/10 Okay

Henry Hosung

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air conditioning was not working entire trip
Stayed 3 nights in Jul 2025