Holiday Inn Resort The Lodge At Big Bear Lake by IHG

3.0 star property

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Photo gallery for Holiday Inn Resort The Lodge At Big Bear Lake by IHG

Restaurant
Restaurant
Hypo-allergenic bedding, in-room safe, blackout drapes
Exterior
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Air conditioning
  • Gym
  • Laundry

Explore the area

Map
40650 Village Drive, Big Bear Lake, CA, 92315
  • The Village
    ‪1 min walk‬
  • Big Bear Marina
    ‪5 min walk‬
  • Snow Summit
    ‪4 min drive‬
  • San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪50 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Communications, Backside View)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, High Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Courtyard View (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 King Bed, Accessible, Balcony (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Patio, Courtyard View

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony (Jetted Tub, High Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Courtyard View

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Backside View)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds (High Floor)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Suite, 1 King Bed, Jetted Tub (High Floor)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony, Courtyard View

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Resort The Lodge At Big Bear Lake by IHG

3-star hotel in Big Bear Central
After a day on the slopes, return to Holiday Inn Resort The Lodge At Big Bear Lake by IHG to dine at the restaurant and relax in a sauna. Housekeeping is available on request.
Holiday Inn Resort The Lodge At Big Bear Lake by IHG offers 148 air-conditioned accommodations with safes and coffee/tea makers. Premium satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Big Bear Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free international calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Holiday Inn Resort The Lodge At Big Bear Lake by IHG provides a sauna and a fitness center. The hotel offers a restaurant. This 3-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 8999 square feet (836 square meters) include a conference center. This ski hotel also offers a vending machine, an arcade/game room, and gift shops/newsstands. Onsite self parking is complimentary.

Holiday Inn Resort The Lodge At Big Bear Lake by IHG is a smoke-free property.

Holiday Inn Resort The Lodge At Big Bear Lake by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (8,999 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Northwoods Big Bear Lake
Northwoods Resort
Northwoods Resort Big Bear Lake
Holiday Inn Resort Lodge Big Bear Lake
Holiday Inn Big Bear Lake
Northwoods Resort Conference Center
Holiday The At Big Bear By Ihg
Holiday Inn Resort The Lodge At Big Bear Lake

Holiday Inn Resort The Lodge At Big Bear Lake by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 463 out of 1001 reviews
Rating 8 - Good. 221 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 88 out of 1001 reviews
Rating 2 - Terrible. 80 out of 1001 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip C

Liked: Cleanliness, staff & service, property conditions & facilities
The new restaurant and bar were excellent! The bartender, Rain, made the most amazing cocktails! George was also a hilarious and attentive server. Highly recommend!
Stayed 3 nights in Feb 2025

10/10 Excellent

Luba

Liked: Cleanliness, staff & service, property conditions & facilities
Good room comfortable bed,restorant inside hotel,nice people at the reception,coffee tee hot water inside lobby all day. Beautiful area. Big parking free. 😊😊😊
Stayed 2 nights in Feb 2025

10/10 Excellent

Luba

Liked: Cleanliness, staff & service, property conditions & facilities
Good room comfortable beds,soft. Restorant inside hotel. Easy for breakfast. Coffee,tee,hot water in the lobby all day. Nice people at the front desk.pretty area. And not very expensive. Also free parking,a lot of space. Recommend to stay there😊😊😊
Stayed 2 nights in Feb 2025

10/10 Excellent

Ito

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my time here. The rooms were nice with a fireplace, microwave, and fridge inside. The gym has a sauna. There was an arcade with a pool table. Restaurant had good food. Was walking distance to the street with shops, restaurants and bars. Overall great time!
Stayed 2 nights in Feb 2025

6/10 Okay

Meliha

Traveled with family
Disliked: Staff & service
I got additional charged for breakfast even I paid through hotels.com
Stayed 2 nights in Feb 2025

6/10 Okay

Melissa

Stayed 1 night in Feb 2025

6/10 Okay

Melissa

Traveled with family
Liked: Staff & service
Disliked: Amenities
At 1:30am someone walked into our room while we were sleeping. It was so scary! The front desk said they had their computers down so they gave our room to someone checking in. Unbelievable to say the least. It was so scary
Stayed 1 night in Feb 2025

6/10 Okay

Enrique

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great Location and Comfortable Stay, but Some Improvements Needed Our stay at Big Bear Lodge was overall enjoyable. The location is fantastic—close to everything, making it easy to explore the area. The rooms were spacious, the beds were extremely comfortable, and we got a great night’s sleep. However, there are a few areas that could use improvement. It would be nice if the rooms had bathrobes for added comfort. Upon check-in, we weren’t given our breakfast vouchers and had to ask for them the next morning. Additionally, the “prepaid” breakfast was misleading, as it only provided a $12 discount rather than covering the full meal cost—something that wasn’t explained to us in advance. Another small but important detail: the coffee and tea bar should be better stocked, especially in the mornings. There was always something missing, whether it was sugar, hot water, tea bags, or coffee. One major highlight of our stay was the helpful maintenance staff. We had issues with our tire chains and ended up stuck in the driveway. Thankfully, the maintenance guy came to the rescue and helped us get out of the situation-he was incredibly kind and helpful! Despite these minor issues, we had a pleasant stay.
Stayed 2 nights in Feb 2025

2/10 Terrible

Sydul

Stayed 2 nights in Feb 2025

4/10 Poor

Travis

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Check in lady was super nice and helpful. There was another worker who if don’t want to name because I don’t like risking people’s jobs. I went to get change from him since the arcade machines were both not working and gave 3 big sighs like I was inconveniencing him. Most arcade games didn’t works and that’s one big reason we stayed there. Also it was so hot in the room and even with the AC on full blast and window fully open it was still too hot!!!
Stayed 1 night in Feb 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This seemed like a very nice spacious room with a fireplace and updated inside. The staff is very nice, but they are not always at the front desk or available by phone.
Stayed 2 nights in Feb 2025

4/10 Poor

Ramzey

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Ruben

Best hotel in big bear
Stayed 1 night in Feb 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Great location. Staff was friendly. Issues - check in problems, the door to the room look warped so there was a large gap. The heater/air conditioning didn’t work. Had to open the window to cool the room down.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice to be close to the village
Stayed 1 night in Feb 2025

8/10 Good

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative thing was the a/c didn't work. It was always 80 degrees in the room. We had to leave the sliding door open to cool the room. Nights were hard to sleep.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ashtyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay
Stayed 1 night in Feb 2025

10/10 Excellent

GREGORIA, PERRIS

Liked: Cleanliness, staff & service, property conditions & facilities
My family and i had a great stay. Very nice location.
Stayed 1 night in Feb 2025

8/10 Good

Mohamad

Stayed 2 nights in Feb 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Jay Bhee, San Diego

Traveled with family and small children
Liked: Cleanliness
Worst check in experience, waited about an hr in line to check in with 1 staff at the desk. Gave me a key to an occupied room so after 1 hr in check in I have to come back to the desk and get another room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness
Stayed 2 nights in Feb 2025

8/10 Good

Katherine

Traveled with family
Will come again! Great location and fun game room. The restaurant brunch wasn’t great and was pricey and the rooms are a bit dark and dated but the location makes up for it! Walk to everything in the village.
Stayed 3 nights in Feb 2025

10/10 Excellent

Alesia

Stayed 3 nights in Feb 2025

8/10 Good

James

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Its pretty much what you would expect. Check in took longer than expected but it was not horrible. I do like that this place is pet friendly and has a lot of space in the room with a fire place. The bed was ok and the actual heater was broken but it was acceptable with the fireplace going. I would come back again as it is in a nice location. The vending machines could also be upgraded as they do not accept credit nor did they work with my cash. Overall a good experience and again would gladly come back.
Stayed 2 nights in Feb 2025