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Holiday Inn Resort The Lodge At Big Bear Lake by IHG

3.0 star property

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Photo gallery for Holiday Inn Resort The Lodge At Big Bear Lake by IHG

Restaurant
Restaurant
1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes
Exterior
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Laundry
  • Pool
$114
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
40650 Village Drive, Big Bear Lake, CA, 92315
  • The Village
    ‪1 min walk‬
  • Big Bear Marina
    ‪5 min walk‬
  • Snow Summit
    ‪4 min drive‬
  • San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Backside View)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications, Backside View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications, High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Courtyard View (Communications)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Accessible, Courtyard View (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Balcony (Mobility, Accessible Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Accessible, Balcony (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Patio, Courtyard View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Patio, Courtyard View

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Jetted Tub, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Balcony (Jetted Tub, High Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Courtyard View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Backside View)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed (Backside View)

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(54 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Balcony, Courtyard View

7.8 out of 10
Good
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(54 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds (High Floor)

Standard Room, Multiple Beds (High Floor) | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, Multiple Beds (High Floor)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, 1 King Bed, Jetted Tub (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Jetted Tub (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Courtyard View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Balcony, Courtyard View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Resort The Lodge At Big Bear Lake by IHG

3-star hotel in Big Bear Central
After a day on the slopes, return to Holiday Inn Resort The Lodge At Big Bear Lake by IHG to dine at the restaurant and relax in a sauna. Housekeeping is available on request.
Holiday Inn Resort The Lodge At Big Bear Lake by IHG offers 148 accommodations with safes and coffee/tea makers. Premium satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Big Bear Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free international calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Holiday Inn Resort The Lodge At Big Bear Lake by IHG provides a sauna and a fitness center. The hotel offers a restaurant. This 3-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 8999 square feet (836 square meters) include a conference center. This ski hotel also offers a vending machine, an arcade/game room, and gift shops/newsstands. Onsite self parking is complimentary.

Holiday Inn Resort The Lodge At Big Bear Lake by IHG is a smoke-free property.

Holiday Inn Resort The Lodge At Big Bear Lake by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (8,999 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Free international calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday, Thursday, and Friday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Northwoods Big Bear Lake
Northwoods Resort
Northwoods Resort Big Bear Lake
Holiday Inn Resort Lodge Big Bear Lake
Holiday Inn Big Bear Lake
Northwoods Resort Conference Center
Holiday The At Big Bear By Ihg
Holiday Inn Resort The Lodge At Big Bear Lake

Reviews

Holiday Inn Resort The Lodge At Big Bear Lake by IHG Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 422 out of 1006 reviews
Rating 8 - Good. 212 out of 1006 reviews
Rating 6 - Okay. 166 out of 1006 reviews
Rating 4 - Poor. 101 out of 1006 reviews
Rating 2 - Terrible. 105 out of 1006 reviews

Reviews

6/10 Okay

Marlene

Traveled with family
Disliked: Cleanliness, room comfort
Good location to walk to village. Kid and pet friendly. Beds not too comfortable. Friendly staff and easy parking.
Stayed 2 nights in Jun 2025

2/10 Terrible

Megen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is poorly maintained. AC has been broken for weeks/months when you read through the comments. Advertised Hot Tub has no working heater and was colder than the pool. Manager Deron Lane and front desk staff “Victor” are rude,very unprofessional and liars. I checked in on a Thursday to the AC being broken and was told by a team member “open the window sun will go down soon” my room was 80 degrees. The following day i checked in on the status of repair and was told it was not fixed and no time frame. No alternative accommodation was offered to me. When I returned later in the day to a room at a temp of 79, a fan had been put by the bathroom sink but not turned on. The fan did nothing during the day to bring the temperature in the room to a comfortable level and at night it did minimal to change the temperature. With having to keep the window open for any sort of relief from the heat I had the joy of having ants in my room- on both the bed and chair- on Saturday. I reported this to the front desk and it took 3 times of asking for assistance before someone came and addressed it. When i mentioned that it was likely due to needing to have the window open the person laughed and said “yeah”. Upon my early departure from this property i reiterated my issues and was met with terrible response. When pointing out how long it took for help with ants the Deron said “well someone came didn’t they”. I have never been treated this way at a Holiday Inn and I have stayed at many.
Stayed 3 nights in Jun 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jun 2025

10/10 Excellent

Tina

Stayed 1 night in Jun 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend retreat stay

We checked in late, and the staff was friendly. Later, we noticed our air conditioning wasn’t working, and the staff promptly changed our room.
Stayed 2 nights in Jun 2025

8/10 Good

Richard

Traveled with family
Liked: Staff & service, room comfort
Pool was dirty. Hot water in shower was so so.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jerry

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The air conditioning was busted. The hot tub was not hot at all. It was actually cold. The TV in our room did not have any sound. They were well aware that the air conditioning was down. There were about five other people complaining when we went to leave.
Stayed 3 nights in Jun 2025

8/10 Good

Lucine

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to amenities. Staff were very friendly and helpful at the front desk, especially when we asked for recommendations on what to do or where to eat, etc.
Stayed 2 nights in Jun 2025

2/10 Terrible

Richard

Traveled with partner
Not a Good second stay here. Will not go back. Broken AC, Bad mattress, bad dinner service and dinner was NOT good.
Stayed 2 nights in Jun 2025

6/10 Okay

Marilyn

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Air conditioning is not work room was 80 told to open window to let cool night air in but window only opened a couple of inches and no breeze
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place easy to locate with amazing room and helpful staff. Downsides were difficult to locate elevators. Particular first night was quinceañera party on entire first floor, lobby, and outside party was overwhelming.
Stayed 1 night in Jun 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Autumn let allowed us to check-in early.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Jacek, Agoura Hills

Liked: Amenities
Good location, asked for a room on lower floor because I had bike, given room on 2nd far away from elevator looking at construction site, asked to change the room. Was given new room but on the 2nd. Hotel was more than 1/2 empty so that was disappointing. Hotel need updates.
Stayed 2 nights in May 2025

6/10 Okay

Mark

After a week in a campground, I was really looking forward to taking a Jacuzzi. The Jacuzzi was broken. They did change my room that wasn’t hot and stuffy because the air conditioner was broken but charged me an upgrade fee. At night, it got cold and the heater didn’t work. I was actually more comfortable in the campground
Stayed 2 nights in Jun 2025

6/10 Okay

Amanda

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
the ac wasn’t the best, but we weren’t burning alive so that was fine. the bed is pretty firm, so my partner didn’t sleep well. otherwise, no bad smalls and it’s in a great location to the village and everything else.
Stayed 2 nights in Jun 2025

10/10 Excellent

Roger, Rowland Heights

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in May 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out.
Stayed 1 night in May 2025

8/10 Good

Kinjal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2025

10/10 Excellent

LeeAnn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sevan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a view. It's only a 5 minute walk to the lake
Stayed 2 nights in May 2025

6/10 Okay

esme

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Front desk very helpful and nice. Restaurant food was amazing. Beds very comfortable and Room very roomy. Sadly room temperature was pretty hot ac not working fully, leave ac on if u plan to leave the room it takes a long time to cool down. One of my decisions for selecting this hotel was because of the heated pool I had told my kids about it and they were excited. Pool is not heated and spa jacuzzi was closed for our stay. Very disappointed!
Stayed 2 nights in May 2025

4/10 Poor

Margaret

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Very nice place. Heating system out Very uncomfortable and cold. Terrible night
Stayed 1 night in May 2025