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Holiday Inn Express Big Rapids by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Big Rapids by IHG

Free daily buffet breakfast
Indoor pool
Interior
Golf
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Room service
  • Laundry
  • Air conditioning
$106
includes taxes & fees
Dec 13 - Dec 14

Explore the area

View in a map
1005 Perry Ave, Big Rapids, MI, 49307
  • Place, Katke Golf Course
    ‪1 min walk‬
  • Place, Ferris State University
    ‪7 min walk‬
  • Place, Jim Crow Museum
    ‪18 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

7.8 out of 10
Good
(17 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds

7.4 out of 10
Good
(11 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (Walk-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

7.4 out of 10
Good
(10 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Express Big Rapids by IHG

3-star Big Rapids hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Holiday Inn Express Big Rapids by IHG offers 118 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. LED televisions come with premium digital channels.

This Big Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and hair dryers can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Express Big Rapids by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Holiday Inn Express Big Rapids by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf
  • Golf driving range
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1991
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from November 21 2025 to December 10 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 25 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Express Big Rapids By Ihg
Holiday Inn Big Rapids an IHG Hotel
Holiday Inn Express Big Rapids by IHG Hotel
Holiday Inn Express Big Rapids an IHG Hotel
Holiday Inn Hotel Conference Center Big Rapids
Holiday Inn Express Big Rapids by IHG Big Rapids
Holiday Inn Express Big Rapids by IHG Hotel Big Rapids
Holiday Inn Hotel Conference Center Big Rapids an IHG Hotel
"Holiday Inn Hotel Conference Center Big Rapids an IHG Hotel"

Reviews

Holiday Inn Express Big Rapids by IHG Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 228 out of 570 reviews
Rating 8 - Good. 175 out of 570 reviews
Rating 6 - Okay. 86 out of 570 reviews
Rating 4 - Poor. 53 out of 570 reviews
Rating 2 - Terrible. 28 out of 570 reviews

Reviews

10/10 Excellent

Logan

Stayed 4 nights in Aug 2025

6/10 Okay

Suzanne

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Suzanne

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Carie

Liked: Staff & service, property conditions & facilities
They are clearly going through a renovation, so I’m giving some grace. But the bathroom was tired and there are water soaked tiles on the ceiling of the hall on the 4th floor.
Stayed 1 night in Aug 2025

4/10 Poor

Brian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I never leave reviews but this time beware.

Sadly, when I saw that they were changing from a holiday inn to a holiday inn express, I thought they would have changed some things. $200 per night. The awning at the front doors is damaged and missing half… there’s a cute bulldog out front I wanted my son to take pics with when I saw a bunch of screws and nails randomly set there. Upon checkin, staff was rude. Only one elevator works, the pool is NOT heated (so cold we couldn’t even swim), the hot tub has whitish yellowish cloudy water and the jets didn’t work. The carpets are filthy and the lights are old and dim. The whole visit was a struggle. I could list more issues but you get the hint at this point. It’s not a pleasant stay.
This is the only photo I got. My 6 year, who loves hotels packed his bag first thing in the morning. Had breakfast and we decided to leave.
Stayed 1 night in Aug 2025

10/10 Excellent

Dawn

Stayed 1 night in Jul 2025

4/10 Poor

Eric, Bedford

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

JoAnn

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Better breakfast selections.
Stayed 4 nights in Aug 2025

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff at the front desk was amazing but, pool was run down with painting coming off on all the kids. The hotel room had ants and stains in the carpet everywhere. The bathroom shower wasn’t clean.
Stayed 1 night in Aug 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience at a Hotel I never stayed at

Well I went in to ask about ethernet, I was told I couldnt use it in the lobby but needed to get a room. Which I was told I couldnt they were full. I then told desk clerk I was able to book it on hotels.com , he scarffed snarffed and snarled - was so rude to me. I went to the room and NO ETHERNET - I came out immediately almost in tears saying I had to leave there is no ethernet. Desk clerk was EVEN RUDER refusing to refund me do to a communication error. I called to complain and they called again on monday Aug 4th to only get denied the refund so rudely.
Stayed 1 night in Aug 2025

8/10 Good

Corey

Liked: Cleanliness, amenities, property conditions & facilities
They didn’t clean our beds through the first night.
Stayed 2 nights in Aug 2025

4/10 Poor

Katie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Michelle

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Parking lot was very run down, lots of cracks no lines for parking. Walkways were dirty and unkempt. The drop off area was cordoned off because somebody apparently crashed into the roof of the overpass. No flowers or landscaping just what felt like old construction debris. The common areas are very rundown carpet needs to be replaced walls need to be painted. Inside the room, the furniture is old and scratched but the bed was good. Just felt very rundown more like a motel. for the price I was surprised, I thought I’d get a little bit more. Went down for breakfast at about 745am and most of the food was out of stock already. I guess there was a big golfing group that came the same weekend. They did have a good variety, but the sausage was barely cooked. Oatmeal had run out. Just average and if we come back to the area I would look for some where else to stay.
Stayed 1 night in Aug 2025

8/10 Good

CHARMAINE, Leander

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Brandi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was wonderful and hotel was great. Only thing was entrance way was recently damaged due to construction vehicle, not their fault. Staff was exceptional! Very helpful even with restaurant ideas and locations. Everything was very smooth. Will most definitely be staying here again! Wanted to thank Ashton the evening desk staff! They made my night and check in after a ling day smooth and exceedingly easy!!
Stayed 1 night in Jul 2025

6/10 Okay

jerene

Liked: Staff & service
Disliked: Property conditions & facilities
Good location.
Stayed 3 nights in Jul 2025

4/10 Poor

Steve

Stayed 1 night in Jul 2025

8/10 Good

Brigitte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When people arrive late night does it not feel like its controlled who enters the building.
Stayed 2 nights in Jul 2025

6/10 Okay

barbara

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Suzanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean, good breakfast…
Stayed 2 nights in Jul 2025

10/10 Excellent

Liv

Stayed 1 night in Jul 2025

4/10 Poor

TERRY

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
window shades of cheap quality, and lack of seal allowing light to freely pass through at night, Especially the parking lot lights. Thin walls Room fixtures laughable. Tiny toilet in first room, unsecured shower head in second room, no hangers in either room, hangers brought to room, on request, had hanger hooks too small for rod diameter.3 day stay and no room service. Evidently over 1 year under remodeling. poor plan, construction & paint application, Staff was the only positive. I was embarrassed for the. Won't be back, won't recommend.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nathan

Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk when we checked in his name was Eddie and he had amazing customer service. Super friendly answered all of our questions asked if everything was OK if he could do anything really was a pleasure.
Stayed 1 night in Jul 2025