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Quality Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Lobby
Exterior
Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi
Indoor pool, open 6:00 AM to 11:00 PM, sun loungers
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Air conditioning
  • Breakfast included
  • Housekeeping

Explore the area

Map
4609 Aerial Way, Big Stone Gap, VA, 24219
  • Miner's Park
    3 min drive
  • The Trail of the Lonesome Pine Outdoor Drama
    3 min drive
  • Southwest Virginia Museum
    4 min drive
  • Wise, VA (LNP-Lonesome Pine)
    25 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Quality Inn & Suites

Big Stone Gap hotel close to Crooked Road Heritage Music Trail
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Quality Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 43-inch flat-screen televisions come with premium cable channels and Netflix. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn & Suites features an indoor pool and a fitness center. The hotel offers a restaurant. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center. This Big Stone Gap hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site.

Quality Inn & Suites is a smoke-free property.

A complimentary full breakfast is served each morning between 6 AM and 9 AM.
Quality Inn & Suites has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • Elevator (17 inch wide door)
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Inn Big Stone Gap
Comfort Inn Hotel Big Stone Gap
Comfort Hotel Big Stone Gap
Comfort Inn Big Stone Gap, Virginia
Comfort Inn Big Stone Gap Hotel
Big Stone Gap Comfort Inn
Comfort Inn Big Stone Gap
Quality Inn & Suites Hotel
Quality Inn & Suites Big Stone Gap
Quality Inn & Suites Hotel Big Stone Gap

Quality Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 295 out of 405 reviews" "
Rating 8 - Good. 93 out of 405 reviews" "
Rating 6 - Okay. 5 out of 405 reviews" "
Rating 4 - Poor. 5 out of 405 reviews" "
Rating 2 - Terrible. 7 out of 405 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected gem
Tucked away in Big Stone Gap VA. I would recommend this place for a quiet, nice hotel with a beautiful view
Stayed 3 nights in Aug 2024

10/10 Excellent

Jane-Alice

Liked: Property conditions & facilities
Great location to visit family in BSG. Clean rooms and friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ava

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel experiences I’ve ever had. The staff were all welcoming and good at their jobs. The rooms were clean and suitable, the pool was great, the breakfast was an average continental breakfast. I would stay here again and recommend to anyone.
Stayed 2 nights in Aug 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, clean rooms and friendly staff!
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk and housekeeping staff were amazing. The room was clean and comfortable. I will stay here again the next time I am visiting family in the area.
Stayed 3 nights in Jul 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The chairs were small and uncomfortable in the room and in the dining area!
Stayed 4 nights in Jul 2024

10/10 Excellent

Jesse, Virginia beach

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean and friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Brenda

Stayed 2 nights in Jul 2024

2/10 Terrible

Melinda

Stayed 1 night in Jul 2024

10/10 Excellent

Jed

Stayed 1 night in Jun 2024

10/10 Excellent

Fred

Liked: Property conditions & facilities
N/A
Stayed 1 night in Jun 2024

8/10 Good

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pool
Stayed 1 night in Jun 2024

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet spot. 😴
Stayed 1 night in Jun 2024

10/10 Excellent

Malissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice, room was clean and breakfast was good!
Stayed 1 night in Jun 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great experience with great service
Stayed 1 night in Jun 2024

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice; staff was also.
Stayed 1 night in Jun 2024

8/10 Good

Angela

Stayed 1 night in Jun 2024

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Allan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, clean and very hospitable.. nice place
Stayed 2 nights in May 2024

10/10 Excellent

Saraim

Liked: Staff & service, property conditions & facilities
Nice stsff
Stayed 1 night in Jun 2024

8/10 Good

Jannette

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Pros: Staff was friendly. Breakfast was good. Cons: We we're on the first floor and our room was invaded with earwig bugs. The people in the room above us sounded like they were going to come through the ceiling. Kept us up first night.
Stayed 2 nights in May 2024

10/10 Excellent

MITZI

Liked: Property conditions & facilities
Love it
Stayed 1 night in May 2024

8/10 Good

Charles

Stayed 2 nights in Apr 2024