Naitly Bilbao Eco House

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve high chair

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Onsite parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 7:00 AM

Front desk closes daily at 9:00 PM

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Pets allowed in specific rooms only

Staff wears personal protective equipment

Security system

Protective clothing is not available to guests

Guests must register online prior to arrival

No shield between guests and staff in main contact areas

Property does not follow sanitization practices of any association

Guests must provide a copy of their passport in advance

Staffed front desk

Guests are not provided with hand sanitizer

Events/parties not allowed

Guest will receive an email before arrival 24 hours

Social distancing measures are not in place

No rollaway/extra beds available

Property follows regional sanitization guidelines Safe Tourism Certified (Spain)

Guests will receive an email with special check-in instructions

Carbon monoxide detector

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

Debit cards

Online penalty collection

No gap period between guest stays

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Alcohol is not permitted at this property.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).