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Holiday Inn Express Bilbao by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Bilbao by IHG

Exterior
Terrace/patio
Exterior
Exterior
Down comforters, individually furnished, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
$84
includes taxes & fees
Feb 15 - Feb 16

Explore the area

View in a map
Zarandoa Kalea, 5, Derio, Vizcaya, 48160
  • Place, University of Deusto Bilbao
    ‪8 min drive‬
  • Place, Guggenheim Museum Bilbao
    ‪9 min drive‬
  • Place, San Mames Stadium
    ‪10 min drive‬
  • Airport, Bilbao (BIO)
    ‪14 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Room amenity

Standard Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(28 reviews)
  • Park view
  • 183 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Room amenity

Standard Room, 1 Queen Bed, Accessible

8.4 out of 10
Very good
(27 reviews)
  • Park view
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Room amenity

Standard Room

8.6 out of 10
Excellent
(49 reviews)
  • Park view
  • 183 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Down comforters, individually furnished, desk, iron/ironing board

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(51 reviews)
  • Park view
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Exterior
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  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 381 reviews
voco Bilbao City by IHG

About this property

Holiday Inn Express Bilbao by IHG

3-star Derio hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, a coffee shop/cafe, and a microwave in a common area.
Holiday Inn Express Bilbao by IHG offers 114 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Beds feature down comforters. A pillow menu is available. 20-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers.

This Derio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast on weekends. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 30 square feet (3 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests at scheduled times. Complimentary self parking is available on site.

Holiday Inn Express Bilbao by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 5:00 AM and 10:30 AM on weekends.
Snack bar - This bar serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 11:00 PM at scheduled times
  • Free self parking on site

Food and drink

  • Free buffet breakfast available on weekends 5:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Snack bar

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 30 square feet of conference space
  • Meeting rooms

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number HBI-01225

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Bilbao
Holiday Inn Express Bilbao Derio
Holiday Inn Express Bilbao Hotel
Holiday Inn Express Bilbao Hotel Derio
Inn Express Bilbao Hotel
Holiday Inn Express Bilbao
Express Bilbao By Ihg Derio
Holiday Inn Express Bilbao by IHG Hotel
Holiday Inn Express Bilbao by IHG Derio
Holiday Inn Express Bilbao an IHG Hotel
Holiday Inn Express Bilbao by IHG Hotel Derio

Holiday Inn Express Bilbao by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 494 out of 1000 reviews
Rating 8 - Good. 308 out of 1000 reviews
Rating 6 - Okay. 121 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a perfectly serviceable airport hotel, one of two major ones very near the Bilbao airport. Fairly basic compared to a "fancy" hotel in the city, and (like 99% of European hotels) lacking washcloths. But, comfy beds, quiet rooms, an excellent breakfast spread, a decent bar, and really a short ride to the city. What's not to love? The airport shuttle starts at 5 a.m. and has limited capacity. But, the staff is well aware of the early morning flight schedule to get everyone there in plenty of time. It's like an 8-minute roundtrip from hotel to terminal. 😎
Stayed 1 night in Oct 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is near airport, the shuttle service is free, and the driver is amazing.
Stayed 1 night in Oct 2025

8/10 Good

Paula

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ticks all the bxes

A great place to stay when having an early flight. Shuttle service frequent and room has a good bed. Reception and restaurants staff excellent.
Stayed 1 night in Oct 2025

8/10 Good

Malisa, Houston

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It is a great property if you just want to stay over night for an early flight and need airport shuttle service.
Stayed 1 night in Oct 2025

6/10 Okay

Aaron

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, accommodating staff, nice clean room, easy transport to/from airport.
Stayed 1 night in Sep 2025

8/10 Good

Oscar D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Husband and I only stayed a night.Breakfast was excellent. A good variety.We decided to take the bus. Bus stop is nearby.Not punctual. As we waited the shuttle service was around the clock. Staff was wery friendly. I think the shower needed a little attention, moldy.
Stayed 1 night in Oct 2025

4/10 Poor

sandra

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The common area is very nice and updated. The rooms are not there were mode due between the grout line. The tub was old and the towers were tired. The shuttle service was marginal leaving was good but coming from the airport the driver didn’t bother to stop. Literally just did a drive-by.
Stayed 1 night in Sep 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

PATRICIA

Stayed 1 night in Sep 2025

4/10 Poor

Paul, Hampton

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms are very old and weathered. No water bottle provided in the room. Spanish only television. Expedia booking of 2 rooms was not recognized and check in was over 30 minutes as a result. It was 31C and the shuttle bus driver did not turn on air conditioning. Holiday Inn and Expedia should be embarrassed about this property.
Stayed 2 nights in Sep 2025

2/10 Terrible

Erik

Disliked: Cleanliness, property conditions & facilities, room comfort
Banheiro alagado e com chuveiro vazando. Sem condições de uso confortável. Atendimento - não trocaram o quarto, não me forneceram um rodo Foi resolvido com colocação de toalhas para não molhar tudo mais. Forneceram toalhas para tal.
Stayed 1 night in Sep 2025

8/10 Good

Tami Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine except we waited for the shuttle from the airport which never did show up and so we had to get in a taxi. We even called to find out where it was and they said it wasn’t at the hotel so it must be at the airport. The hotel needs to have better communication with the shuttle. We waited for an hour and the hotel is only 5min away. They did compensate us with a drink at the bar.
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great airport shuttle service.
Stayed 1 night in Sep 2025

8/10 Good

Anne

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Really helpful staff on front desk
Stayed 1 night in Sep 2025

8/10 Good

Alexander

Traveled with family
Liked: Amenities
Very convenient location, especially if you have early morning flight
Stayed 1 night in Sep 2025

8/10 Good

Igor, Rockville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was a strange noise from the sink plumbing.
Stayed 1 night in Sep 2025

10/10 Excellent

Joyce, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility with excellent service at front desk. The airport shuttle is very convenient and had no trouble making a 7AM departure. The breakfast is super and starts at 5Am. This is an ideal hotel to use if you have an early flight the next morning or are arriving late to Bilbao Airport. It is not close to central Bilbao.
Stayed 1 night in Sep 2025

4/10 Poor

Editha

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The shower we had just had curtains around it so small and when you shower the whole bathroom floor gets flooded, we had to use so many towels on the floor to catch the water! Awful! Bed sheets are so uncomfortable and not smelling fresh.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the airport
Stayed 1 night in Sep 2025

6/10 Okay

Kim

We were at shuttle area between 22:45 and 22:50 and waited until 23.15. Contacted hotel and were told it left at 22:45 so we had catch a taxi for 12 euros. Reception and breakfast staff very friendly and helpful. Good breakfast.
Stayed 1 night in Sep 2025

6/10 Okay

Christian

Traveled with family and small children
Liked: Staff & service
Aufgrund eines undichten Waschbeckens stand dies nicht zur Verfügung. Reparatur war nicht möglich, auch kein Zimmertausch. Für eine Nacht vor dem Heimflug gerade akzeptabel.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025