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Hotel Lopez de Haro

5.0 star property

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Photo gallery for Hotel Lopez de Haro

Lobby
Bar (on property)
Interior
Spa
Minibar, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
Obispo Orueta 2, Bilbao, Vizcaya, 48009
  • Ensanche
    ‪1 min walk‬
  • Zubizuri Bridge
    ‪3 min walk‬
  • Plaza Moyua
    ‪6 min walk‬
  • Bilbao (BIO)
    ‪15 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (Deluxe)

Minibar, in-room safe, desk, iron/ironing board

Family Room (Deluxe)

  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Executive Room

Minibar, in-room safe, desk, iron/ironing board

Executive Room

  • 226 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | Minibar, in-room safe, desk, iron/ironing board

Standard Double Room, 1 Queen Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

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$138 total
includes taxes & fees
Feb 25 - Feb 26
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About this property

Hotel Lopez de Haro

5-star hotel in Bilbao City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, a 24-hour business center, and a coffee shop/cafe are onsite.
Hotel Lopez de Haro offers 48 accommodations with minibars and safes. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.
Hotel Lopez de Haro features a sauna and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. This luxury hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Hotel Lopez de Haro is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
The Lounge - Le Club - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per night)
  • Valet parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Lounge - Le Club

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

More

  • 1 building
  • 6 floors
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16.50 per person
  • Self parking fee: EUR 20 per night
  • Valet parking fee: EUR 20 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Ercilla Lopez de Haro
Ercilla Lopez de Haro Bilbao
Hotel Ercilla Lopez de Haro
Hotel Ercilla Lopez de Haro Bilbao
Ercilla Lopez De Haro Hotel
Hotel Ercilla Lopez Haro Bilbao
Hotel Ercilla Lopez Haro
Ercilla Lopez Haro Bilbao
Ercilla Lopez Haro
Hotel Lopez de Haro Hotel
Hotel Lopez de Haro Bilbao
Hotel Ercilla Lopez de Haro
Hotel Lopez de Haro Hotel Bilbao

Hotel Lopez de Haro Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 233 out of 553 reviews
Rating 8 - Good. 213 out of 553 reviews
Rating 6 - Okay. 66 out of 553 reviews
Rating 4 - Poor. 29 out of 553 reviews
Rating 2 - Terrible. 12 out of 553 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hotel Change Was Good!
Actually the hotel notified in advance that they were having problems so had moved us to Hotel Ercilla, a sister property but more upscale. I recommend it.
Stayed 2 nights in Aug 2021

2/10 Terrible

PAUL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Derek

Stayed 1 night in Aug 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, near everything and excellent staff.
Stayed 3 nights in Jul 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A beautiful building with character. Clean and pleasant. An air conditioning unit was brought up to the room because of the heat. There was a power cut on one occasion due to the electrics but I would stay here again.
Stayed 7 nights in Jun 2019

8/10 Good

Alexandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel in good area.
The hotel was in a good position for exploring the whole city and we didn't need to get public transport at all. The Hotel staff were lovely and very helpful. We did have to ask for more coffee and clean cups as they weren't replaced when the room was cleaned. The bathroom was quite large but the room was quite small. Overall our stay was nice.
Stayed 3 nights in Jan 2020

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Apple Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Miguel

Traveled with family
Disliked: Property conditions & facilities, room comfort
Not close to be a 5 stars hotel
This is not a 5 stars hotel. Restaurant was close the two nights we stayed. The Rooms were outdated, not welcoming at all. The staff was very friendly and helpful, but the properly on the overall is not okay.
Stayed 2 nights in Dec 2019

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

6/10 Okay

ZM, PR

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel location was excellent. Breakfast buffet was very good. Room was clean and comfortable. Staff was very attentive except for one individual. We had to request a room change due to excessive street noise. To mitigate noise and mosquitoes, rooms should have A/C and noise canceling windows. They do not. 5 star hotel rating is overstated.
Stayed 9 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Oct 2019

8/10 Good

Sandor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m It Will be more functional to have more Than one set of keys or the plastic scanner keys to open hotel rooms , poor insulation between rooms , every movement was heard , great staff , very helpful , over all it was a pleasant stay , great location .
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location helpful staff. Nice room so just right!
Stayed 1 night in Oct 2019

4/10 Poor

Gary

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Near city and good staff
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing not to like, very clean and well positioned in the city.
Stayed 2 nights in Jul 2019

10/10 Excellent

Scott

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city centre hotel
The hotel ticked all the boxes for us. Offered great value for money, the staff we are very friendly and helpful when it came to recommendations for restaurants etc. The location is great, a 5 minute walk from where the airport bus stops. Everything to see and do within walking distance. We spent 3 nights here and the room was serviced everyday. Would happily stay here again.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Great location for visiting Guggenheim and Old Town
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was not a 5* hotel, tired, old interior, unmanned bar and no spa-gym facilities. Not the most comfortable bed and a poor shower. Would give it 3 stars most. The only good thing about it was the location. Very disappointing, will never go back again
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to downtown and other venues. Hotel dated but with old time flare
Stayed 3 nights in Sep 2019

10/10 Excellent

Tim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was centrally located and walkable to all the sites and metro/tram stations. The room was clean and comfortable. The room faced rather ugly court yard, but very quiet. The staff was very helpful. The breakfast was very tasty and plentiful.
Stayed 1 night in Sep 2019

10/10 Excellent

Roberto, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at great location. Walkable to Guggenheim museum, to pintxos (El Globo is highly recommended), to shopping, and to many other areas. Clean hotel. Great customer service.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy hotel with impeccable cleanliness. Kind staff, very responsive to any question or concern
Stayed 2 nights in Aug 2019