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Hotel New Bilbao Airport

3.0 star property

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Photo gallery for Hotel New Bilbao Airport

Exterior
Reception
Daily buffet breakfast (EUR 8 per person)
Down comforters, pillowtop beds, in-room safe, desk
Mountain view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Free airport shuttle
  • Bar
  • Housekeeping
  • Parking included
  • Breakfast available

Explore the area

Map
Zarandoa Kalea, 1, Derio, Vizcaya, 48160
  • Bilbao City Hall
    ‪11 min drive‬
  • Plaza Nueva
    ‪14 min drive‬
  • Plaza Miguel de Unamuno
    ‪16 min drive‬
  • Bilbao (BIO)
    ‪4 min drive‬

Room options

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Down comforters, pillowtop beds, in-room safe, desk

Double Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | Down comforters, pillowtop beds, in-room safe, desk

Single Room

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Down comforters, pillowtop beds, in-room safe, desk

Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior

Holiday Inn Express Bilbao by IHG

  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, (1002)
The price is $72
per night
$79 total
includes taxes & fees
Mar 9 - Mar 10
Holiday Inn Express Bilbao by IHG

About this property

Hotel New Bilbao Airport

3-star Derio hotel with bar/lounge
A bar/lounge, a meeting room, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a computer station, tour/ticket assistance, and a front-desk safe are onsite.
Hotel New Bilbao Airport offers 55 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature down comforters. Flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Hotel New Bilbao Airport features a vending machine, multilingual staff, and tour/ticket assistance. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a front-desk safe and an elevator. Complimentary self parking is available on site.

Hotel New Bilbao Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 5 AM and 10:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:30 AM to 11:30 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:00 AM for a fee: EUR 8 per person
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 7 and younger are not allowed at this property; All guests older than 7 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children 7 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel New Bilbao Airport Derio
New Bilbao Airport Derio
New Bilbao Airport
Hotel New Bilbao Airport Hotel
Hotel New Bilbao Airport Derio
Hotel New Bilbao Airport Hotel Derio

Hotel New Bilbao Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 348 out of 642 reviews
Rating 8 - Good. 200 out of 642 reviews
Rating 6 - Okay. 51 out of 642 reviews
Rating 4 - Poor. 18 out of 642 reviews
Rating 2 - Terrible. 25 out of 642 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kiril

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Mark, Reston

Stayed 1 night in Oct 2024

6/10 Okay

Hien

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Unfriendly staff acts like guests are inconveniences. I was an hour early for check in and another guest was 30 min early. The front desk refused to check us in early despite available rooms. I understand rules are rules, so that was actually fine, but no one smiled, say hello or acknowledged you. Driver of shuttle was the same way. No smile, no hello, no acknowledgement and just left my luggage in front of the hotel. The only time he smiled was when he was tipped. Nothing included in the room except a nice clean bed and clean, updated bathrooms. Continental breakfast looked lousy for free much less the cost of 8 euros they charge. There are no restaurants near by except a restaurant in the Holliday Inn Express next door. Bottom line, expect nothing except a clean bed and free shuttle to airport. I recommend paying a little more for the Holliday Inn Express down the street. They were so much nicer with staff and facility.
Stayed 1 night in Nov 2024

10/10 Excellent

Maree

Stayed 1 night in Oct 2024

10/10 Excellent

Vladimir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

carole

Great place clean good bed
Stayed 1 night in Oct 2024

10/10 Excellent

Lori

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Junco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here by the airport because we had super early flight the next morning. Room was nice, roomy and clean. Has airport shuttles.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Airport Option
Staff was very nice and helpful. Convenient to the airport with shuttle service. First run @5AM, so early flights may have to make other arrangements.
Stayed 1 night in Oct 2024

2/10 Terrible

Yolanda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A rude awakening!
I would recommend to hire caring and attentive ladies at the front desk.
Stayed 1 night in Oct 2024

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport for early am flight. Shuttle is not super frequent early (5:30 or 6:15.) Not many dining options nearby.
Stayed 1 night in Oct 2024

8/10 Good

LUZ M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dan, Santa Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

MOHD AMIN, AGADIR

Liked: Cleanliness
After all average hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Mara

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, quiet, close to airport and excellent service
Stayed 1 night in Sep 2024

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Galore
We come here twice a year and this is the place to stay when you are arriving early or late. The breakfast is from 4:45 am until 10 am which is great for those early morning flights.
Stayed 1 night in Sep 2024

8/10 Good

Edwin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

M

Liked: Staff & service, amenities, property conditions & facilities
Great welcome to Bilbao! Efficient shuttle service from the airport, eventhough the hotel shuttle was unable to transport my bike. No problem, a taxi handled it well. Check in fast and friendly. Room is new with cofortable bed and good shower. Next morning the gentleman at front office arranged for taxi service to accomodate my bike to the bus station in Bilbao. Great extra service, thank you! Highly recommend this hotel!
Stayed 1 night in Sep 2024

8/10 Good

Jessica, Livermore

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Different System with lights and air condition, you have to use the door key in a slot for the lights and air conditioner to work inside. Take the key out and everything was off so the room was very steamy, feel like the air condition didn’t work, blow air only
Stayed 2 nights in Sep 2024

2/10 Terrible

taylor

Stayed 1 night in Aug 2024

6/10 Okay

Adeyemi Abeeb

Traveled with group
Disliked: Amenities
Was really nice,loved it.
Stayed 5 nights in Aug 2024

4/10 Poor

Patrick

Business traveler
Disliked: Staff & service, amenities
I only had a short overnight stay between flights. The person who checked me in was not friendly or helpful in the least. It was a burden to request an Americana and water that still cost 3,50 E. I know it can be tedious and quiet in the overnight, the person behind the desk at 03:30 was sleeping while staring at computer…. Overall the place was clean but customer service is awful.
Stayed 1 night in Aug 2024