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Hotel New Bilbao Airport

3.0 star property

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Exterior
Double Room | Bathroom | Shower, free toiletries, hair dryer, towels
Daily buffet breakfast (EUR 8 per person)
Reception
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking included
$84
includes taxes & fees
Jan 7 - Jan 8, 2026

Explore the area

View in a map
Zarandoa Kalea, 1, Derio, Vizcaya, 48160
  • Place, University of Deusto Bilbao
    ‪8 min drive‬
  • Place, Guggenheim Museum Bilbao
    ‪9 min drive‬
  • Place, Plaza Nueva
    ‪9 min drive‬
  • Airport, Bilbao (BIO)
    ‪14 min walk‬

Room options

View all photos for Double Room

Double Room | Down comforters, pillowtop beds, in-room safe, desk

Double Room

9.4 out of 10
Exceptional
(43 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Down comforters, pillowtop beds, in-room safe, desk

Double Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | Down comforters, pillowtop beds, in-room safe, desk

Single Room

8.6 out of 10
Excellent
(16 reviews)
  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel New Bilbao Airport

3-star Derio hotel with bar/lounge
A bar/lounge, a meeting room, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a computer station, tour/ticket assistance, and a front-desk safe are onsite.
Hotel New Bilbao Airport offers 55 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature down comforters. Flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Hotel New Bilbao Airport features a vending machine, multilingual staff, and tour/ticket assistance. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a front-desk safe and an elevator. Complimentary self parking is available on site.

Hotel New Bilbao Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 5 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:30 AM to 11:30 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:00 AM for a fee: EUR 8 per person
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 7 and younger are not allowed at this property; All guests older than 7 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children 7 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel New Bilbao Airport Derio
New Bilbao Airport Derio
New Bilbao Airport
Hotel New Bilbao Airport Hotel
Hotel New Bilbao Airport Derio
Hotel New Bilbao Airport Hotel Derio

Reviews

Hotel New Bilbao Airport Reviews

8.6

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 412 out of 762 reviews
Rating 8 - Good. 234 out of 762 reviews
Rating 6 - Okay. 64 out of 762 reviews
Rating 4 - Poor. 22 out of 762 reviews
Rating 2 - Terrible. 30 out of 762 reviews

Reviews

4/10 Poor

Annette C.

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was courteous and very helpful. Our AC didn't work until late the second night and by then, we were already so drained from the heat. We intentionally scheduled an extra day so that we could rest prior to our cross Atlantic flight back to the US Their shuttle service to the airport was great and on time.
Stayed 2 nights in Sep 2025

10/10 Excellent

QING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers airport pick up and free shuttle when taking off as well, very convenient!
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Choose this one if staying at the airport

Very convenient hotel near to the airport and nicer than the other nearby option.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Could have more empathy

The hotel offers a shuttle bus to and from the airport but only from 05:10 to 23:30. Plan your trip accordingly, and you have to call them when you arrive the airport. It’s a five minute shuttle ride to the airport, so it’s convenient - given if your travel time is within the range that they provide service. Otherwise, it’s 20 euros with Uber. If you book from hotels.com, the hotel is not very responsive, neither does the hotel reply to email. The hotel expects you to read FAQ properly (I don’t know how many people do so on a vacation with multiple bookings in line) - they said the automatic message for transport did not go through, which is not their fault nor my fault. Yep. Just make sure you read the FAQ.
Stayed 1 night in Aug 2025

10/10 Excellent

Li Yu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable night!

Service people are all polite and warm! It’s quiet and clean. Love the pillows!!! Only thing is nothing is in the room, no water, no coffee and no tea. Everything is payable. Small price but just wishing it will be free.
Stayed 1 night in Aug 2025

10/10 Excellent

Alexey

Stayed 1 night in Aug 2025

6/10 Okay

Alexander

Stayed 1 night in Aug 2025

8/10 Good

Franziska

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very new hotel

Stayed 1 night in Jul 2025

2/10 Terrible

Kathryn

Stayed 1 night in Jul 2025

4/10 Poor

Eilis

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very Basic . Continental breakfast. Cereal bowls all chipped. More bnb than hotel. No tea coffee in rooms. Near airport but nothing only another hotel around. Very Quiet hotel. nobody around.
Stayed 1 night in Jul 2025

10/10 Excellent

Marcio, Wellington

Traveled with partner
Liked: Property conditions & facilities
Great place before early flight. Better than Holiday Inn across the parking lot
Stayed 1 night in Jul 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed one night at this hotel I arrived at Bilbao airport around 10pm Shuttle of the hotel picked me up The staff was very welcoming The room is very spacious, modern and clean Perfect place if you need to spend a night in Bilbao near the airport
Stayed 1 night in Jul 2025

8/10 Good

XIJUN

Stayed 1 night in Jul 2025

6/10 Okay

James

Stayed 1 night in Jul 2025

10/10 Excellent

Oscar, Asuncion

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Clean rooms, amenities. Its a good room nearby the airport.
Stayed 1 night in Jul 2025

10/10 Excellent

Erin, Napa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for an overnight stay prior to a flight.
Stayed 1 night in Jun 2025

10/10 Excellent

Deena

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Quiet clean hotel close to the airport with a shuttle.
Stayed 1 night in Jun 2025

8/10 Good

Philip

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very convenient to the airport and generally clean. However, expensive (no breakfast included) and aircon set to 25 degrees in the room! Could not be adjusted so was uncomfortably hot.
Stayed 1 night in Jun 2025

6/10 Okay

Barbara, Akron

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No wash cloths, one small trash can,no USB chargers on the nightstands. I thought breakfast was included, but they charged 8 euros.
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance from the Airport.
Stayed 1 night in May 2025

10/10 Excellent

Mick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly hotel

Hotel was clean and tidy, with friendly helpful staff
Stayed 2 nights in May 2025

10/10 Excellent

JANETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Over night stay to be close to Bilbao airport
Stayed 1 night in May 2025

6/10 Okay

Harpreet

Liked: Cleanliness
Disliked: Staff & service
Poor air conditioner
Stayed 1 night in May 2025