A bar/lounge, a meeting room, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a computer station, tour/ticket assistance, and a front-desk safe are onsite.
Hotel New Bilbao Airport offers 55 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature down comforters. Flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Hotel New Bilbao Airport features a vending machine, multilingual staff, and tour/ticket assistance. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a front-desk safe and an elevator. Complimentary self parking is available on site.
Hotel New Bilbao Airport is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 5 AM and 10:00 AM.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free roundtrip airport shuttle from 5:30 AM to 11:30 PM at scheduled times and on request
Free self parking on site
Food and drink
Daily buffet breakfast available 5:00 AM to 10:00 AM for a fee: EUR 8 per person
A bar/lounge
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Computer station
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
Banquet hall
Mosquito nets
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Pillowtop mattress
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with digital channels
More
Air conditioning
Desk
Heating (climate-controlled)
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children 7 and younger are not allowed at this property; All guests older than 7 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 8 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children 7 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Property is also known as
Hotel New Bilbao Airport Derio
New Bilbao Airport Derio
New Bilbao Airport
Hotel New Bilbao Airport Hotel
Hotel New Bilbao Airport Derio
Hotel New Bilbao Airport Hotel Derio
Hotel New Bilbao Airport Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great welcome to Bilbao!
Efficient shuttle service from the airport, eventhough the hotel shuttle was unable to transport my bike. No problem, a taxi handled it well.
Check in fast and friendly. Room is new with cofortable bed and good shower.
Next morning the gentleman at front office arranged for taxi service to accomodate my bike to the bus station in Bilbao. Great extra service, thank you!
Highly recommend this hotel!
Different System with lights and air condition, you have to use the door key in a slot for the lights and air conditioner to work inside. Take the key out and everything was off so the room was very steamy, feel like the air condition didn’t work, blow air only
Jessica
Stayed 2 nights in Sep 2024
2/10 Terrible
taylor
Sep 1, 2024
taylor
Stayed 1 night in Aug 2024
6/10 Okay
Adeyemi Abeeb
Traveled with group
Sep 1, 2024
Disliked: Amenities
Was really nice,loved it.
Adeyemi Abeeb
Stayed 5 nights in Aug 2024
4/10 Poor
Patrick
Business traveler
Aug 28, 2024
Disliked: Staff & service, amenities
I only had a short overnight stay between flights. The person who checked me in was not friendly or helpful in the least. It was a burden to request an Americana and water that still cost 3,50 E. I know it can be tedious and quiet in the overnight, the person behind the desk at 03:30 was sleeping while staring at computer…. Overall the place was clean but customer service is awful.
The motel was lovely. At first we were confused about how to turn on the power, but we got that. Later, we were unable to turn on the air conditioning, but I didn't call the desk because it was the middle of the night. Also, we were counting on the shuttle to the airport, but didn't realize it only started running at 5 or 5:20. We had to get a cab, because we needed to be at the airport earlier.
Jane
Stayed 1 night in Jul 2024
6/10 Okay
Isabel, Rancho Cordova
Jul 9, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
No restaurant or outside area. You have to go to tue hotel Nextdoor if you want to have a drink or eat something
We booked double bed and it was apparent that there’s plenty of rooms but we were provided with one.
Check in took 40mins and even though there was a male avail staff, he just acted thst we didn’t exist. Initially I gave the benefit of doubt thst he didn’t speak English, but apparently he discriminated Asians!
The experience was HORRIBLE
Arrived late into Bilbao but before the shuttle bus service stopped so called the hotel and they said it will be 15 minutes. Still waiting after 35 minutes then decided to get an Uber
Liam
Stayed 1 night in May 2024
6/10 Okay
Verified traveler
Traveled with group
May 22, 2024
The best thing about this hotel is it’s one of two that are close to the airport and it offers a free anirport shuttle service. Outside of that it’s a very bare bones hotel with limited amenities. Not the cleanest not the dirtiest. Just did the job to get us to our next departure.