Hotel San Jorge

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel San Jorge

Reception
Desk, laptop workspace, blackout drapes, iron/ironing board
Double or Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Staircase
Free daily buffet breakfast

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
Antonio Alzaga, 51, Santurtzi, 48980
  • Vizcaya Bridge
    5 min drive
  • Playa de las Arenas
    16 min drive
  • Getxo Aquarium
    17 min drive
  • Bilbao (BIO)
    20 min drive

Room options

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Double or Twin Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Room (5 pax)

  • 323 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Similar properties

About this property

Hotel San Jorge

Santurtzi hotel with free weekday breakfast
Self parking, a 24-hour front desk, and free newspapers are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, multilingual staff, and a ballroom are onsite.
Hotel San Jorge offers 30 accommodations with complimentary newspapers and hair dryers. 23-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).
A complimentary buffet breakfast is served on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 10 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 1 floor
  • Ballroom
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 23-inch flat-screen TV with digital channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 18.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 10 per night
  • Rollaway bed fee: EUR 18.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel San Jorge San Juan
San Jorge San Juan
San Jorge
Hotel San Jorge Santurtzi
San Jorge Santurtzi
Hotel San Jorge Hotel
Hotel San Jorge Santurtzi
Hotel San Jorge Hotel Santurtzi

Hotel San Jorge Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 26 out of 117 reviews" "
Rating 8 - Good. 58 out of 117 reviews" "
Rating 6 - Okay. 21 out of 117 reviews" "
Rating 4 - Poor. 7 out of 117 reviews" "
Rating 2 - Terrible. 5 out of 117 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wassim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Wassim

Stayed 2 nights in Jan 2024

8/10 Good

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place , good breakfast Thank you
Stayed 1 night in Jun 2023

2/10 Terrible

David

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Proximity to Ferry Port good. Noises within hotel & outside Terrible. The room was clean. Breakfast was punctual & satisfactory.
Stayed 1 night in Nov 2022

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were unable to make the booking and received no refund whatsoever
Stayed 1 night in Sep 2022

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cheap,ok for night on route to ferry,clean and friendly
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great staff and a very clean room with everything we needed.
Stayed 2 nights in May 2019

6/10 Okay

Dennis

Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018

8/10 Good

VASYL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for car travellers
Close to Bilbao`s main attraction. Good for car travellers. Recomended!
Stayed 2 nights in Aug 2018

6/10 Okay

Mark

Pre-ferry hotel maybe?
A convenient hotel for those about to use the Ferry. Benefits from garage availability but this is quite expensive per night (adds 20%) to the cost. Un-usable wi-fi which cuts out every few minutes. Free breakfast is just OK. Very hard to find the hotel unless you have a sat-nav. Locality is noisy with a family play square outside the windows. Clean rooms, helpful staff. Avoid in hot weather as there is no air conditioning in the rooms
Stayed 2 nights in Sep 2018

8/10 Good

Nives

Liked: Cleanliness, staff & service, room comfort

8/10 Good

neil, England

Liked: Cleanliness, room comfort
Perfect location for the ferry.
The initial receptionist (male) was distinctly unhelpful to a point of being obstructive when giving instructions to the hotel garage which is easy to access. However, the rest of the staff were a little better.
Stayed 2 nights in Feb 2018

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t waste your money !!!
BE PREPARED!!!! to listen a lot noise and smells smoked . ( Car , trucks , people doing racing , etc ) all night, that hotel is just up a casino and bar , we was in there for First and last time .The room is good and big . Nothing is good when you can used the place to rest . The breakfast has cheap , but is true the coffee was excellent after the experience .
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Staff & service
Close to the port
Stayed 1 night in Dec 2017

6/10 Okay

Phil, Rugby UK

Liked: Cleanliness, staff & service
Convenient for the Ferry Port.
We have stayed here several times before. The Hotel is past it's glory days and is looking a bit shabby. The staff are really nice and helpful and it is only a five minute drive to the Port for the Ferry back to the UK. There is an underground car park which Is chargeable per night which is totally secure and gives peace of mind when the car is full of luggage and duty free. The Hotel restaurant has been taken over by a third party and there is no longer Direct access from the Hotel. It is now more of a cafe than a restaurant and does not serve meals as such apart from a menu del dia which was black rice and octopus on our visit. To eat an evening meal we were forced to travel to the local Santurzi port area where there were several good eating places. Everywhere apart from bars are closed in the vicinity of the Hotel in the evening. Fortunately it was only one stop on the Metro from the station opposite the Hotel. Breakfast is a cold buffet served in the breakfast room which was pretty limited.
Stayed 1 night in Oct 2017

6/10 Okay

David, UK

Liked: Cleanliness, staff & service, room comfort
Close to Port.
Had difficulty finding hotel but that was probably just me.
Stayed 1 night in Oct 2017

6/10 Okay

tony, london

Liked: Staff & service
Handy for ferry
Car park underground at extra cost. Room fine. Few eating places nearby.
Stayed 1 night in Aug 2017

10/10 Excellent

Siri

Liked: Cleanliness, staff & service, room comfort
Friendly
Looks terrible from the outside, but good hotel and good price, parking in garage With elevator to reception.
Stayed 1 night in Aug 2017

8/10 Good

Corinne, Colchester, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, ten minutes to Bilbao Ferry
The hotel itself is very nice. The rooms are very comfortable. It's very close to Bilbao Ferry. We have been coming here for the past 11 years on our way back from Moraira.We saw one man on reception. Who was very nice and helpful. The biggest downfall is, last year they closed the restaurant adjoining the hotel. We asked where the nearest restaurant was. There was one. We walked for 20 minutes down the steep hill in the direction we were told. We found one restaurant, but they were not serving any food and didn't even have any tapas. Think they only do Menu Del Dia at lunchtimes. ( True we didn't walk much further on, down to the sea front, which was still going downhill. - Which meant we would have to walk all the way back up again.) there were lots of bars, that did not serve food. So we ended up buying a bottle of wine, cheese and biscuits from a supermarket and taking it back to our room. Very disappointed on that score. The San Jorge hotel's continental breakfast was very good. Would recommend the hotel definitely. Just wish they still had their restaurant.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with easy access to Bilbao ferry
Finding the entrance in to the hotel's car park was a bit of a challenge - the car park is changed on a daily basis - but there is plenty of space. Access to the Reception is via a lift which was a problem for my husband you doesn't go in lifts. A friendly welcome at the reception desk - the room we were allocated had a strong smell of smoke so we changed it to room 5 which still had a smell of smoke but not as bad. The hotel is over a bar so I suspect the smoke rises from the smokers sitting outside and all rooms have a smell. The room was a nice size with a large double bed. A nice size bathroom too with a bidet and plenty of hot water. Everywhere was clean and very tidy. Breakfast was included with the room booking but we did not realise this still the 2nd day as no mention was made when we booked in at reception. Breakfast was good and there was plenty of options to choose from. No limits to how much you can eat either which was rather generous. Close to public transport and only about 6km from the Bilbao Ferry terminal.

2/10 Terrible

Sudhir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best avoided
Hopeless service - the receptionist threatened to cancel my booking. I was standing at the reception whilst he was looking up my hotels.com booking. He wanted me to sit on the sofa across the room rather than stand at the reception desk while he looked up the booking. I was in a hurry so I said I'd rather stand at the reception and he threatened to cancel the booking and was intimidating for no real reason. He gave me the impression that he was racist - I am British Indian. Very strange indeed - I travel regularly all over Europe but never before have I come across unprovoked aggression When I went up to the first floor some repair work was taking place and a blow torch was on and there was smoke in the alleyways. The receptionist did however later apologise for his behaviour stating that he was under a lot of pressure with the bookings on his system. The hotel is some 20 km from Bilbao and is quite basic. It's like part of a block of flats. There is a parking garage for which they charge nine euros. Best to avoid

6/10 Okay

Evangeline, Surrey

Disliked: Staff & service, property conditions & facilities, room comfort
Good for bed and breakfast.
Water in the shower very unpredictable anddifficult to control. Wifi slow. Room was warm, no air con or fan. Location is in busy roundabout so too noisy. Not sound proofed. Breakfast is good. Reception gave good welcome.

10/10 Excellent

Irit, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the price

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buenas condiciones en generar, bien ubicada y el personal muy amable.
Stayed 3 nights in Aug 2024