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Mercure Bilbao Jardines De Albia

4.0 star property

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Photo gallery for Mercure Bilbao Jardines De Albia

Bar (on property)
Exterior
Minibar, in-room safe, desk, blackout drapes
Front of property
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
$88
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
San Vincente 6, Bilbao, Vizcaya, 48001
  • Place, Plaza Moyua
    ‪8 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪10 min walk‬
  • Place, Plaza Nueva
    ‪10 min walk‬
  • Airport, Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Triple Room

Minibar, in-room safe, desk, blackout drapes

Triple Room

8.4 out of 10
Very good
(8 reviews)
  • 172 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

View from room

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(44 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Twin Beds

8.2 out of 10
Very good
(26 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Privilege, Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Family Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Mercure Bilbao Jardines De Albia

4-star hotel in Bilbao City Centre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Change of towels is available on request.
Mercure Bilbao Jardines De Albia offers 138 air-conditioned accommodations with minibars and safes. 40-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, spa services, and a library. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Mercure Bilbao Jardines De Albia has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Mercure Bilbao Jardines De Albia has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (EUR 20 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 5 2025 to December 31 2025 (dates subject to change):
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Covered self parking fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Albia Spa
Hotel Husa Jardines Albia
Hotel Husa Spa
Hotel Spa Husa
Hotel Spa Husa Jardines Albia
Husa Jardines Albia
Jardines Albia Spa
Spa Husa Jardines
Spa Husa Jardines Albia
Spa Jardines Albia
Mercure Bilbao Jardines Albia Hotel
Mercure Jardines Albia Hotel
Mercure Bilbao Jardines Albia
Mercure Jardines Albia
Spa Husa Jardines De Albia Hotel Bilbao
Husa Jardines De Albia Bilbao
Husa Jardines De Albia Hotel
Mercure Bilbao Jardines Albia
Mercure Bilbao Jardines De Albia Hotel
Mercure Bilbao Jardines De Albia Bilbao
Mercure Bilbao Jardines De Albia Hotel Bilbao

Reviews

Mercure Bilbao Jardines De Albia Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 614 out of 1009 reviews
Rating 8 - Good. 310 out of 1009 reviews
Rating 6 - Okay. 54 out of 1009 reviews
Rating 4 - Poor. 18 out of 1009 reviews
Rating 2 - Terrible. 13 out of 1009 reviews

Reviews

8/10 Good

Justine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in and superb breakfast. Air conditioning not very effective at night.
Stayed 2 nights in Aug 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms in good condition and good amenities. Cleaning done to a high standard. Good choices for dining in the hotel if you wanted
Stayed 4 nights in Aug 2025

10/10 Excellent

Catherine Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Terrible pillows!
Stayed 1 night in Aug 2025

8/10 Good

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that is very well located at walking distance from the city centre, including the Guggenheim museum. Spacious room, clean, good bathroom. The only objection is that our room was a bit dark, it had little natural light. It is expensive, but it is a good one.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gul, Mississauga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not dine and the bed mattress were a bit old. We noticed while checking out that all the beds are being replaced with the newer ones. Walking distance from the Renfe train station. Excellent location also close to the river where the cruise start/end and 🚊 stop.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, breakfast was great and it was very clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome especially Suzana and jorge and our housekeeper they made our stays
Stayed 4 nights in Jul 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Good sized room, very clean, spacious bathroom, great breakfast, good restaurant/bar and lovely staff. Hotel is well situated to get everywhere you would want to in Bilbao.
Stayed 3 nights in Jul 2025

10/10 Excellent

Danny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Roger, Parkland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and knowable regarding tourist activities
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for travelling with family 😀
Stayed 1 night in Jul 2025

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good breakfast

Decent hotel, great breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Hotel excellent, location good, comfortable. Car parking very tight with a large car!
Stayed 1 night in Jun 2025

10/10 Excellent

Perla

Stayed 3 nights in Jul 2025

10/10 Excellent

Randa

Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was great. Front desk super helpful. Hotel room very polished. Close to everything.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tzipora, Sunnyvale

Great location, short walk the gogenheim museum
Stayed 1 night in Jul 2025

2/10 Terrible

Rajen

Disliked: Cleanliness, amenities, property conditions & facilities
Flight was cancelled from uk due to French air traiffice strike. No refund was possible due to terms but I thought hotel could have made a gesture of good will especially since we booked 2 rooms over 3 days. A part refund or perhaps a voucher to use in the future would have been helpful esp since our whole trip was ruined. Other hotel bookings and taxi transfer all refunded costs apart from this hotel.
Stayed 2 nights in Jul 2025

2/10 Terrible

Rajen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly flight was cancelled due to French air strike. Refund not offered and though I appreciate it was part of terms it is very frustrating that some sort of agreement or perhaps a gesture of good will could not have been given, esp we had booke d2 rooms for 4 days
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location !!
Stayed 1 night in Jun 2025

10/10 Excellent

Karl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another well appointed hotel, close to the attractions, clean, modern and good breakfast. On site parking in the basement is a bonus.
Stayed 2 nights in Jun 2025

6/10 Okay

Samuel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025