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Moon Hostel Bio

2.0 star property

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Photo gallery for Moon Hostel Bio

Basic Double Room, Private Bathroom | Free WiFi
Restaurant
Reception
Exterior
Interior entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle Luzarra 7, Deusto, Bilbao, 48014
  • Euskalduna Conference Centre and Concert Hall
    ‪16 min walk‬
  • Guggenheim Museum Bilbao
    ‪17 min walk‬
  • San Mames Stadium
    ‪5 min drive‬
  • Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Twin Room, Private Bathroom

Free WiFi

Twin Room, Private Bathroom

  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Basic Double Room, Private Bathroom

Basic Double Room, Private Bathroom | Free WiFi

Basic Double Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Free WiFi

Family Room

  • Sleeps 5
  • 5 Twin Bunk Beds

View all photos for Shared Dormitory, Shared Bathroom

Free WiFi

Shared Dormitory, Shared Bathroom

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Family Room, Private Bathroom

Free WiFi

Family Room, Private Bathroom

  • Sleeps 6
  • 6 Twin Bunk Beds

View all photos for Quadruple Room, Private Bathroom

Free WiFi

Quadruple Room, Private Bathroom

  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Single Room, Private Bathroom

Free WiFi

Single Room, Private Bathroom

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Triple Room, Private Bathroom

Free WiFi

Triple Room, Private Bathroom

  • Sleeps 3
  • 3 Twin Beds

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About this property

Moon Hostel Bio

Hostel in Deusto
This smoke-free hostel features a microwave in a common area, a refrigerator in a common area, and a TV in a common area. WiFi in public areas is free. Housekeeping is available on request.
Moon Hostel Bio offers 19 accommodations. This Bilbao hostel provides complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Moon Hostel Bio features a television in a common area, a microwave in a common area, and a refrigerator in a common area. Public areas are equipped with complimentary wireless Internet access.

Moon Hostel Bio is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Conveniences

  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

More

  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Partially-open bathroom
  • Towels provided

More

  • Heating

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (10:30 AM - 1 PM) and Monday - Sunday (5:00 PM - 9:30 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 16 years old are not permitted at this adults-only property

Property is also known as

Moon Bio Bilbao
Moon Hostel Bio
Moon Hostel Bio Bilbao
Moon Hostel Bio Bilbao
Moon Hostel Bio Hostel/Backpacker accommodation
Moon Hostel Bio Hostel/Backpacker accommodation Bilbao

Moon Hostel Bio Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 13 out of 41 reviews
Rating 8 - Good. 14 out of 41 reviews
Rating 6 - Okay. 2 out of 41 reviews
Rating 4 - Poor. 5 out of 41 reviews
Rating 2 - Terrible. 7 out of 41 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Edison

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The mattresses old, uncontrollable, tiny so you feel the springs on your back, overprice facility, very small bathroom with a dirty and so small shower even you move to water yourself. A big person even cannot fit on that shower. Really only good is the location.
Stayed 2 nights in Sep 2023

4/10 Poor

S.A.

Stayed 5 nights in May 2022

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2021

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Anonymous, Canada

Traveled with group
Liked: Cleanliness, property conditions & facilities
For a hostel, it was clean, well-organized, and generally exceeded expectations. The biggest drawback was the price, at 200 Euros for the night for a room with 4 bunk beds, but it was Easter Weekend and the annual Basque Festival was on in Bilbao, so there was very limited accommodation available and what was available pricey.
Stayed 1 night in Apr 2019

4/10 Poor

richard, London

Disliked: Staff & service, room comfort
Behaved very difficulty after overcharging me
Adequate hostel, reception closed most of the time, room too hot obvious heating control. Accidentally overcharged me by 20 euros, and rather than just give me 20 euros as I asked, insisted it had to be done through a credit card. That is why I give it such a poor rating for service, the receptionist was actually very nice. Wifi good
Stayed 1 night in Dec 2018

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to explore from
Great value, good location to explore the city and the lady on the front desk was really helpful
Stayed 1 night in May 2018

2/10 Terrible

Javier

Disliked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Luisana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El edificio necesita una buena reforma, pero al ser un hostal y por el precio no se puede pedir más. La chica q nos atendió muy amable todo el tiempo explicándonos todo muy bien. La limpieza de la habitación fatal, desde q huele a humedad encontré un pelo en el vater y basura por la parte de atrás, para mi es un punto muy importante. Las camas incomodas y rechinan siempre. No volvería
Stayed 1 night in May 2024

10/10 Excellent

Braz Raimundo

Stayed 1 night in Jan 2024

2/10 Terrible

Sergio

Stayed 2 nights in Dec 2023

10/10 Excellent

Soenke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were frendly welcomed. The Room was clean. It's a Hostel, so dont expect and rate as being in a Waldorf Astoria.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Eine Zumutung für 60€
Der vorhandene Fahrstuhl bietet Platz für 2Personen mit Gepäck. Es gibt keine Klimaanlage. Bei offenem Fenster kann man auch nicht schlafen, da das Hostel in einer Kneipenstraße liegt und der Lärm bis weit nach Mitternacht geht. Das gebuchte DZ entpuppte sich als 4Personenzimmer mit zwei Etagenbetten. Alles dehr veraltet. Die Duschtasse in dem zu kleinen Bad war zu flach und der Abfluß vermutlich nicht richtig frei, so dass bei der kleinsten Bewegung das Bad geflutet wurde. Pro Person wird nur 1 Handtuch bereitgestellt, Mehrbedarf gegen Gebühr. Internet zu langsam und schwach, so dass kaum Empfang war. Zimmerreinigung augenscheinlich nur als Entleeren des Mülleimers gedacht. Auch im Treppenhaus liegt der Dreck mehrere Tage.
Steckdosen, die aus der Wand fallen
Duschvorhang mit Stockflecken/ Schimmel
Lobby
Stayed 2 nights in Sep 2022

10/10 Excellent

Rosaria

Stayed 1 night in May 2022

8/10 Good

Clara

Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trato excepcional y sitio muy cómodo. Repetiría sin duda!
Stayed 2 nights in Mar 2022

10/10 Excellent

Teresa Montesdeoca

Excelente todo profesionalidad, acogida, una maravilla de lugar
Stayed 1 night in Sep 2021

8/10 Good

Fred

Liked: Staff & service
Stayed 1 night in Sep 2021

8/10 Good

Gianfranco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

ROSA MARIA

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2020

8/10 Good

Victor manuel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities
Es un hostal bastante agradable, el trato es bastante bueno, lo malo es que no había televisión en la habitación.
Stayed 1 night in Jan 2020

8/10 Good

Alena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
В цкллм все было хорошо)))
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulita, moderna. Posizione non male, personale cortese ed efficiente
Stayed 1 night in Aug 2019