NYX Hotel Bilbao by Leonardo Hotels

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for NYX Hotel Bilbao by Leonardo Hotels

Rooftop terrace
Minibar, in-room safe, desk, blackout drapes
Superior Room, City View (Space Family) | View from room
Lobby sitting area
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
Areatza Kalea 4, Bilbao, 48005
  • Arriaga Theater
    ‪1 min walk‬
  • Plaza Nueva
    ‪3 min walk‬
  • Santiago Cathedral
    ‪3 min walk‬
  • Bilbao (BIO)
    ‪24 min drive‬

Room options

Double Room, City View (Down To Earth)

8.6 out of 10
Excellent
(84 reviews)
  • 193 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Room, City View (Space Family)

8.6 out of 10
Excellent
(13 reviews)
  • 280 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Room, City View (Space)

9.6 out of 10
Exceptional
(9 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

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About this property

NYX Hotel Bilbao by Leonardo Hotels

3.5-star hotel in Bilbao City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and a meeting room.
NYX Hotel Bilbao by Leonardo Hotels offers 108 air-conditioned accommodations with minibars and safes. 40-inch LED televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This Bilbao hotel also offers a fitness center, a vending machine, and an arcade/game room.

NYX Hotel Bilbao by Leonardo Hotels is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.
The Clash - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Onsite venue #2 - rooftop bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 21.30 per day); discounts available

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Clash

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room
  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Nearby parking fee: EUR 21.30 per day(984 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Property is also known as

NYX Hotel Bilbao Leonardo Hotels
NYX Bilbao Leonardo Hotels
Hotel NYX Hotel Bilbao by Leonardo Hotels Bilbao
Bilbao NYX Hotel Bilbao by Leonardo Hotels Hotel
Hotel NYX Hotel Bilbao by Leonardo Hotels
NYX Hotel Bilbao by Leonardo Hotels Bilbao
NYX Hotel Leonardo Hotels
NYX Leonardo Hotels
Nyx Bilbao Leonardo Hotels
Nyx Bilbao By Leonardo Hotels
NYX Hotel Bilbao by Leonardo Hotels Hotel
NYX Hotel Bilbao by Leonardo Hotels Bilbao
NYX Hotel Bilbao by Leonardo Hotels Hotel Bilbao

NYX Hotel Bilbao by Leonardo Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 497 out of 802 reviews" "
Rating 8 - Good. 208 out of 802 reviews" "
Rating 6 - Okay. 57 out of 802 reviews" "
Rating 4 - Poor. 26 out of 802 reviews" "
Rating 2 - Terrible. 14 out of 802 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice. Bed was comfortable. Service from the front desk excellent. One thing i didn't like was that there's no privacy when using the bathroom. The area is also great and walkable to different points of interest.
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and room were very nice!
Stayed 3 nights in Oct 2024

10/10 Excellent

Valentina

Liked: Staff & service, amenities, property conditions & facilities
Location close to the river and several hiking opportunities
Stayed 6 nights in Oct 2024

10/10 Excellent

Idalmis

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Brent

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Staff were really friendly and helpful. The hotel is perfectly located by the historic quarter and easy walk to most places. The room had some scuff marks on the wall at the entryway but other than that was great and as pictured.
Stayed 3 nights in Sep 2024

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Location of hotel is excellent for all parts of town. Staff pleasent and friendly with comfortable bed. However - room I booked was a 'city view' room and this is not what you get. We got a room that looking into a narrow street and not a view of the city - this also prevented any natural light from coming into the room. Extremely disappointing and not as advertised and room booked. Raised with hotel and response was not good. Was told city view is only a request that is made and given on availability. Breakfast is pretty average and there are not enough tables for all the guests - there where mornings when we where having breakfast on low tables that are not really suitable for eating breakfast (other than a coffee and a pastry). Overall - location is fantastic and the rooms are pleasent with comfortable bed - but due to the experience of the 'city view' room and lack of comfortable space in the hotel (the roof top bar was closed for our stay due to work being done and only advertised as open after 1700) - i would look to stay elsewhere in the city if i was to return.
Stayed 5 nights in Sep 2024

8/10 Good

Fiona

Good place to stay
Excellently situated hotel, right next to the old town and very close to the Metro. The room was spacious with a comfortable bed and lovely shower. The room was kept very clean
Stayed 6 nights in Sep 2024

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Michel

Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff helpful and friendly. Lovely room. Clean hotel. Very convenient for all main tourist attractions - 2 mins walk to Plaza Nueva & to nearest Metro station. 10 mins walk to Guggenheim Great rooftop bar.
Stayed 5 nights in Sep 2024

2/10 Terrible

David

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here under any circumstances. They forced me to pay in full, non-refundable in advance before even seeing the room. What kind of hotel does that? Exactly! Never again. Stay away!
Stayed 2 nights in Sep 2024

6/10 Okay

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Salomon

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the old town Casco Viejo walking distance to everything if you enjoy walking. Lots of place to eat also Definitely would stay here again
Stayed 3 nights in Sep 2024

10/10 Excellent

John, SAN MATEO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, transportation within 100 meters to take you anywhere. Staff attentive, breakfast uninspiring but decent enough to get you going.
Stayed 4 nights in Sep 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend this location
Our 5 night stay started a little bit awkwardly when we were allocated a room without any view when we had booked a City View. The staff found us a better room on our second day and that was much more to our satisfaction. The hotel is quiet, has a nice rooftop bar with super views and is very centrally located to walk anywhere in the city.
Beautiful flowers by the fountains in the centre of Bilbao.
Our travel companion outside the Guggenheim Museum.
Stayed 5 nights in Sep 2024

8/10 Good

Lyn

Yes very good all round
Stayed 3 nights in Sep 2024

10/10 Excellent

Donald

Always a pleasure I’ve been there a few times beautiful property central located
Stayed 8 nights in Aug 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Fernando

Traveled with family
Very centric location
Stayed 1 night in Aug 2024

10/10 Excellent

Ross

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of old town Bilbao. Great views of the city. Helpful staff.
Stayed 3 nights in Jul 2024

6/10 Okay

Sebastian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location of this hotel, the hotel was fine, breakfast is okay, something I totally hate is the bathroom, zero privacy! all glass, including shower and toilet area! and the door is just a glass door. The room for 4 people was minuscule and we did not even had room for our luggages since the sofa bed was open for my 2 kids. Except for the space and the awful bathroom everything else was fine. BUT the location is unbeatable!
Stayed 2 nights in Jul 2024