Entire apartment

PARATENE OSTATU

3.0 star property

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Egyptian cotton sheets, premium bedding, down comforters
Exterior
Economy Double Room, Garden View | Egyptian cotton sheets, premium bedding, down comforters
Egyptian cotton sheets, premium bedding, down comforters
In-room dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Laundry
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
San Jose de Goikoa Auzunea 1, Erandio, Bizkaia, 48950
  • Bilbao Exhibition Centre
    ‪5 min drive‬
  • Guggenheim Museum Bilbao
    ‪6 min drive‬
  • San Mames Stadium
    ‪7 min drive‬
  • Bilbao (BIO)
    ‪9 min drive‬

Room options

Comfort Quadruple Room, Garden View

  • 236.8 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

Comfort Double Room, Courtyard View

  • 215.3 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, Mobility Accessible, Private Bathroom

  • 269 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Economy Double Room, Garden View

  • 269.1 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Apartment, Garden View

  • 172.2 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Economy Single Room, Garden View

  • 118.4 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About this property

PARATENE OSTATU

3-star Erandio pension with private yards
A 24-hour business center, a microwave in a common area, and a refrigerator in a common area are available at this pension. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and express check-in are onsite. Change of towels is available on request.
PARATENE OSTATU offers 17 accommodations with hair dryers. These individually decorated accommodations include desks. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Erandio pension provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly pension also offers a terrace, a vending machine, and concierge services.

PARATENE OSTATU has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 3 steps to reach entrance
  • Front entrance ramp
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (39 inches high)

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Stovetop

More

  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in fee: EUR 35 for check-in between 11:30 PM and 9:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 9:30 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night, plus a one-time cleaning fee of EUR 20
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: EUR 20 per pet, per night plus EUR 20 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-in fee: EUR 35 for check-in between 11:30 PM and 9:00 AM
  • Crib (infant bed) fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

PARATENE OSTATU Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 5 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 4 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.6/10

Cleanliness

8.6/10

Staff & service

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the football

We were there for the Europa league final which meant we needed cheaper basic accommodation This was perfect Simple and effective
Stayed 2 nights in May 2025

6/10 Okay

Thomas Joseph

Liked: Cleanliness, property conditions & facilities
Clean room and good shower but no towel on 1st night
Stayed 2 nights in May 2025

6/10 Okay

Sam

Traveled with group

Average stay - Difficult to contact

Issues contacting the hotel before arrival, the phone number does not work and the emails sent are ignored. Threatened to cancel the room on the evening of arrival as they claimed they couldnt take the payment from a visa card even though my bank showed no declined transactions. Overall the stay was ok for my colleagues the walls are paper thin and its more of a hostel than a hotel. Just be careful if you have any problems and need to contact the hotel directly. Great location and reasonable food and drink nearby
Stayed 2 nights in May 2025

10/10 Excellent

Elisabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien situé pour visiter Bilbao, tout en étant au calme, adapté aux enfants, très bon rapport qualité prix, propre, bien équipé, personnel présent et disponible
Stayed 1 night in May 2025

10/10 Excellent

ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo fenomenal
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Asier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Habitación grande y camas cómodas

Habitacion muy cómoda y limpia. Las camas y almohadas muy confortables
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Magnifica la atencion. Las habitaciones confortables.Limmpieza muy buena. El entorno idílico. Pero en ningun momento se nos informó al hacer la reserva q las habitaciones no tenian baño privado. No sabiamos que teniamos que conpartir lavabo. Esto ha sido muy molesto. Ha hecho que niestra estancia no sea del todo que esparabamos. La verdad que al llegar fue una sorpresa no muy agradable. Esta informacion se tenia q haber informado al hacer la reserva
Stayed 3 nights in Dec 2024

6/10 Okay

patrice

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024