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Pensión Ama Bilbao

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pensión Ama Bilbao

Superior Double Room (Dalma) | Premium bedding, down comforters, Select Comfort beds, in-room safe
Front of property
Design Twin Room (Patty) | Premium bedding, down comforters, Select Comfort beds, in-room safe
Reception
Design Twin Room (Margarita) | Bathroom | Shower, hair dryer, towels, soap

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Loteria Kalea 3, Bilbao, Bizkaia, 48005
  • Plaza Nueva
    3 min walk
  • Plaza Miguel de Unamuno
    3 min walk
  • Arriaga Theater
    3 min walk
  • Bilbao (BIO)
    22 min drive

Room options

View all photos for Design Room (Lola)

Design Room (Lola) | Premium bedding, down comforters, Select Comfort beds, in-room safe

Design Room (Lola)

  • 108 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Design Twin Room (Margarita)

Design Twin Room (Margarita) | Premium bedding, down comforters, Select Comfort beds, in-room safe

Design Twin Room (Margarita)

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room (Dalma)

Superior Double Room (Dalma) | Premium bedding, down comforters, Select Comfort beds, in-room safe

Superior Double Room (Dalma)

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Twin Room (Alina)

Design Twin Room (Alina) | Premium bedding, down comforters, Select Comfort beds, in-room safe

Design Twin Room (Alina)

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Design Single Room (Izaskun)

Design Single Room (Izaskun) | Premium bedding, down comforters, Select Comfort beds, in-room safe

Design Single Room (Izaskun)

  • 97 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Design Double Room (Idoia)

Design Double Room (Idoia) | Premium bedding, down comforters, Select Comfort beds, in-room safe

Design Double Room (Idoia)

  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Twin Room (Patty)

Design Twin Room (Patty) | Premium bedding, down comforters, Select Comfort beds, in-room safe

Design Twin Room (Patty)

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Design Double Room (Elena)

Design Double Room (Elena) | Premium bedding, down comforters, Select Comfort beds, in-room safe

Design Double Room (Elena)

  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Double Room (Mercedes)

Design Double Room (Mercedes) | Premium bedding, down comforters, Select Comfort beds, in-room safe

Design Double Room (Mercedes)

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double Room (Nieves)

Luxury Double Room (Nieves) | Premium bedding, down comforters, Select Comfort beds, in-room safe

Luxury Double Room (Nieves)

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double Room (Lydie)

Luxury Double Room (Lydie) | Premium bedding, down comforters, Select Comfort beds, in-room safe

Luxury Double Room (Lydie)

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Design Twin Room (Mariangeles)

Design Twin Room (Mariangeles) | Premium bedding, down comforters, Select Comfort beds, in-room safe

Design Twin Room (Mariangeles)

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Design Double Room (Begona)

Design Double Room (Begona) | Premium bedding, down comforters, Select Comfort beds, in-room safe

Design Double Room (Begona)

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room (Montse)

Superior Double Room (Montse) | Premium bedding, down comforters, Select Comfort beds, in-room safe

Superior Double Room (Montse)

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Double Room (Katherine)

Design Double Room (Katherine) | Premium bedding, down comforters, Select Comfort beds, in-room safe

Design Double Room (Katherine)

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Sercotel Arenal Bilbao

Pet friendly
Free WiFi
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (376)
The price is $112
per night
$123 total
includes taxes & fees
Dec 14 - Dec 15
Sercotel Arenal Bilbao

About this property

Pensión Ama Bilbao

3-star pension in Bilbao City Centre
Along with a 24-hour front desk, this smoke-free pension has express check-in and express check-out. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Pensión Ama Bilbao offers 15 accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. Select Comfort beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Pensión Ama Bilbao features tour/ticket assistance, express check-in, and express check-out. Public areas are equipped with complimentary wireless Internet access.

Pensión Ama Bilbao is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 May

Property is also known as

Pensión Ama Bilbao Bilbao
Pensión Ama Bilbao Pension
Pensión Ama Bilbao Pension Bilbao

Pensión Ama Bilbao Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 103 out of 144 reviews" "
Rating 8 - Good. 29 out of 144 reviews" "
Rating 6 - Okay. 7 out of 144 reviews" "
Rating 4 - Poor. 3 out of 144 reviews" "
Rating 2 - Terrible. 2 out of 144 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Camilo

Liked: Cleanliness, amenities
Nice location. Very convenient. Rooms are small but very clean. Air Conditioner makes a weird noise (like a click) every other minute. I informed front desk but they indicated that that’s how the AC units work.
Stayed 2 nights in Aug 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Juan C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place in every way. Right in the middle of the old town area. Great hosts. Easy transportation. Best place ever!
Stayed 3 nights in Jul 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, small but very nice room. Would have given full stars, but had to deal with the communications mix-up that prevented me from receiving the necessary entry code. This was rectified quickly. Aside from this small issue, I greatly enjoyed my stay and would recommend to anyone.
Stayed 1 night in Jul 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location for value.
Great location and value.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place in the heart of old city
Spacious room (Dalma) with what looks like recent upgrades to the bathroom. We didn’t see or hear any other guests while we were there over a weekend. Check-in information was provided by email which we hadn’t received.
Stayed 3 nights in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel perfectly located
The location is fantastic. Right in the heart of the old town. The room was great, very clean and had everything you need. My room faced an inner courtyard so was very quiet.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
The location in the old town could not be beaten, loads of bars, restaurants and local shops. Having said that our room was so quiet so the soundproofing is brilliant. Check in was smooth and quick. Our room was well decorated, spacious and spotless, the bed was comfortable and linens a good quality. The only drawback for us was the open bathroom, although the toilet had a door the shower area only had a curtain. However this wouldn't prevent me from staying here again.
Stayed 3 nights in Jun 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Catharina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The AC unit is right over your head and makes a terrible vibrating sound every 20 minutes all night. There is also a weird banana/vanilla scent that seems to be piped through the vents.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, style, comfort, location!
Very best location, very comfortable bed, easy access and very stylish.
Stayed 1 night in May 2024

10/10 Excellent

Maurice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything needed close by
Stayed 3 nights in Apr 2024

4/10 Poor

Judith

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The code I was given by the property did not work. No one answered the phone for hours, even the emergency number. I finally check in after she resets the code. Then I was locked out in the morning after running out for a quick coffee because the code didn’t work again! No one answering the phone. This system does not work, and is not safe.
Stayed 1 night in May 2024

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute best location to be at when in Bilbao!!! Everything is walking distance! Casco Viejo is beautiful and this hotel is in the middle of it! Very clean room! Highly recommend!!
Stayed 2 nights in May 2024

10/10 Excellent

Magdalena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location
Stayed 1 night in Apr 2024

10/10 Excellent

wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Barbara J

Liked: Staff & service, amenities, property conditions & facilities
Location and price
Stayed 1 night in Feb 2024

6/10 Okay

Rayde

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Great location.The room was interior, with one window with limited access to a narrow wet space between two buildings. There was dust more remarkable behind the towel warmer heater in the bathroom, which was gross. The furniture is basic, with a very uncomfortable chair, even for my child, who never complains about anything. The person at the desk was very welcoming and explained the city's main attractions. I apologize; I forgot her name. The location is perfect.

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking and exploring Bilbao!
Stayed 3 nights in Nov 2023

4/10 Poor

Nao

Stayed 1 night in Nov 2023

10/10 Excellent

Kelly Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 nights and the property was spot on. Perfect location in the old town. Right in the heart of everything. Come and go as you please. Staff were generally there throughout the day if you need anything and easy to contact if any problems. Would recommend for people who love an explore and then back to the old town for some good food and drinks.
Stayed 3 nights in Oct 2023

4/10 Poor

Shino

Stayed 1 night in Oct 2023

8/10 Good

Gustavo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great except for some strange noise in the room every certain time, a sort of a vibration. But overall it was 5 stars
Stayed 2 nights in Oct 2023