Along with a 24-hour front desk, this smoke-free pension has express check-in and express check-out. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Pensión Ama Bilbao offers 15 accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. Select Comfort beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Pensión Ama Bilbao features tour/ticket assistance, express check-in, and express check-out. Public areas are equipped with complimentary wireless Internet access.
Pensión Ama Bilbao is a smoke-free property.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Lever door handles
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
More
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Down comforter
Premium bedding
Select Comfort mattress
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV
Food and drink
Restaurant dining guides
More
Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Mobile key entry
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Property Registration Number HBI01300
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 May
Property is also known as
Pensión Ama Bilbao Bilbao
Pensión Ama Bilbao Pension
Pensión Ama Bilbao Pension Bilbao
Pensión Ama Bilbao Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Perfect for our 1 night stay in Bilbao. Friendly reception, our room was called Montse, large king size bed, clean and comfortable. Based in the centre of the Old Town, within walking distance to all the main tourist attractions. Definitely recommend and would have stayed longer if time permitted.
Easy to check in. We arrived during reception hours and wanted to leave our luggage prior to check in and were allowed to check in as the room was cleaned and ready!
Room was cleaned daily and we enjoyed little touches like replenishing coffee pods for each day.
Would certainly stay here again!
Lori
Stayed 4 nights in Sep 2025
8/10 Good
Richard
Sep 17, 2025
Liked: Cleanliness, staff & service
The Pension is in a central area of Bilbao okd town, within easy reach of a Metro station or the bridge across to Gran Via. The room was small, but modern with a modern bathroom. It is ideal for a short break in Bilbao.
We enjoyed our stay at this hotel. We did have to wait a while to check in and found the hotel quite hot. The location is amazing for getting around Bilbao and suited us for our one night stay.
This is a building with rooms only, no reception, no restaurant, no amenities. Building is accessible through a code as well as your room. No extra services. Just to sleep.
Very clean, well located.
Location is great if you like to spend time in the old quarter, which I do. Alberto was helpful, providing good information and fast to make everything smooth for guests.
Lovely room in well located apartment in old town. Clean, comfortable and close to verything. Great check in and out. Very helpful fella on reception. Absolutely no complaints. would recommend.
Pensión is in the middle of the old town surrounded by many options for eating & drinking.
I liked that you had an access code so didn’t have to carry around.
Some of the furniture items within the room had seen better days & could do with upgrading, however the bed was comfortable. The aircon made a buzzing noise regularly but we got used to that. It was efficient at cooling.
Brilliant location in the old quarter, a hop from the cathedral, close to the market and bars/cafes. Easy check in, Netflix!, quiet apart from the other residents chatting loudly early in the morning (why don’t people appreciate others may still be asleep??!)
A wonderful and convenient location in the old town, but taxis not allowed on the street so we had to drag our luggage two blocks in be rain to get there. Showers are minuscule. Otherwise, we enjoyed our stay immensely
The property was situated in the old town in a great location. A little tricky to find at first but once we located it was great to explore Bilbao. Parking at an additional cost was close by.