Along with a 24-hour front desk, this smoke-free pension has express check-in and express check-out. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Pensión Ama Bilbao offers 15 accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. Select Comfort beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Pensión Ama Bilbao features tour/ticket assistance, express check-in, and express check-out. Public areas are equipped with complimentary wireless Internet access.
Pensión Ama Bilbao is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Lever door handles
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
More
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Down comforter
Premium bedding
Select Comfort mattress
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV
Food and drink
Restaurant dining guides
More
Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Mobile key entry
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
Access methods
Access code, staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 May
Property is also known as
Pensión Ama Bilbao Bilbao
Pensión Ama Bilbao Pension
Pensión Ama Bilbao Pension Bilbao
Pensión Ama Bilbao Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Clean and comfortable pension in a great location. Excellent value. Walk out the front door and there are limitless options for dining, drinking, shopping, and exploring. Highly recommended.
Nice location. Very convenient. Rooms are small but very clean. Air Conditioner makes a weird noise (like a click) every other minute. I informed front desk but they indicated that that’s how the AC units work.
Perfect location, small but very nice room. Would have given full stars, but had to deal with the communications mix-up that prevented me from receiving the necessary entry code. This was rectified quickly. Aside from this small issue, I greatly enjoyed my stay and would recommend to anyone.
Spacious room (Dalma) with what looks like recent upgrades to the bathroom. We didn’t see or hear any other guests while we were there over a weekend. Check-in information was provided by email which we hadn’t received.
The location is fantastic. Right in the heart of the old town. The room was great, very clean and had everything you need. My room faced an inner courtyard so was very quiet.
The location in the old town could not be beaten, loads of bars, restaurants and local shops. Having said that our room was so quiet so the soundproofing is brilliant. Check in was smooth and quick. Our room was well decorated, spacious and spotless, the bed was comfortable and linens a good quality. The only drawback for us was the open bathroom, although the toilet had a door the shower area only had a curtain. However this wouldn't prevent me from staying here again.
The AC unit is right over your head and makes a terrible vibrating sound every 20 minutes all night. There is also a weird banana/vanilla scent that seems to be piped through the vents.
The code I was given by the property did not work. No one answered the phone for hours, even the emergency number. I finally check in after she resets the code. Then I was locked out in the morning after running out for a quick coffee because the code didn’t work again! No one answering the phone. This system does not work, and is not safe.
The absolute best location to be at when in Bilbao!!! Everything is walking distance! Casco Viejo is beautiful and this hotel is in the middle of it! Very clean room! Highly recommend!!