Entire apartment

BYPILLOW San Mamés

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for BYPILLOW San Mamés

Desk, laptop workspace, soundproofing, free WiFi
Lockers
Standard Single Room | Desk, laptop workspace, soundproofing, free WiFi
Property amenity
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
Luis Briñas No. 15, Bilbao, 48013
  • Ensanche
    1 min walk
  • San Mames Stadium
    3 min walk
  • Dona Casilda Iturrizar Park
    8 min walk
  • Bilbao (BIO)
    15 min drive

Room options

Standard Single Room

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Economy Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

Standard Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

BYPILLOW San Mamés

Pension in Bilbao City Centre
Concierge services, a computer station, and tour/ticket assistance are available at this pension. WiFi in public areas is free. Other amenities include a front-desk safe.
BYPILLOW San Mamés offers 30 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

BYPILLOW San Mamés features tour/ticket assistance, concierge services, and a front-desk safe. A computer station is located on site and wireless Internet access is complimentary.

BYPILLOW San Mamés has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator

More

  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 6:00 AM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Pensión San Mamés Motel Bilbao
Pensión San Mamés Motel
Pensión San Mamés Bilbao
Pensión San Mamés
San Mamés
Pensión San Mamés
San Mamés by Pillow
BYPILLOW San Mamés Bilbao
BYPILLOW San Mamés Pension
BYPILLOW San Mamés Pension Bilbao

BYPILLOW San Mamés Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 71 out of 158 reviews" "
Rating 8 - Good. 58 out of 158 reviews" "
Rating 6 - Okay. 22 out of 158 reviews" "
Rating 4 - Poor. 4 out of 158 reviews" "
Rating 2 - Terrible. 3 out of 158 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chanoch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Andreina

Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Liked: Amenities
Easy,friendly and very professional!!!
Stayed 1 night in Jul 2024

8/10 Good

Morna, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed location (close to bus station and walkable to main attractions), clear instruction & good communication, ease of check in and locker facilities as well as other transport options. Didn’t enjoy nocturnal activity noise from adjacent room and doors slamming closed - would be beneficial to change room door lock system. Bed could also do with an upgrade /replacement. Springs were completely gone on one side which granted made it easy to roll out of bed! Trickier to stay in it though! Overall small but pleasant room with friendly, very helpful staff.
Stayed 4 nights in Jun 2024

10/10 Excellent

Märta

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Cian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Exactly what I needed
Great location for my needs. Simple but all that I needed. Only downside was lack of desk person in the morning but not a big deal. Only a problem if the airline lost your luggage and wants to drop it off in the morning😁.
Stayed 1 night in May 2024

10/10 Excellent

Donald

Easy and convenient location. Staff was very helpful
Stayed 2 nights in May 2024

8/10 Good

Bruce

Traveled with partner
Liked: Amenities
Great access to bus station, and bus to airport. Very friendly, dark and quiet for sleeping, little extras in the room.
Stayed 1 night in Apr 2024

6/10 Okay

Tyler

Liked: Cleanliness, staff & service, amenities
The place was okay. Check in was fine and relatively quick. I got a single room with a twin bed in it. Room was very small, but I knew that going into it. The bed was not comfortable though, felt like a cheap mattress. Additionally, the bathroom had a strong pungent smell similar to a sewage smell. That smell was coming from the sink faucet and toilet water. The room is fine for a stop over night, but not for multiple. Staff was friendly.

10/10 Excellent

Tim

Stayed 1 night in Mar 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you I had a great stay
Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from a slight hiccup on our arrival, everything was superb with our stay here. Great size rooms with fantastic access to either buses, metro or trams easily under 5 minutes walk away. Really happy with our stay here and would definitely recommend. As they mention no food options in house but plenty in the vicinity
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel right by the San Mames stadium. Easy to leave luggage before check-in (opens at 2pm), and after check out (until 11pm). Clean room, comfy bed. Surrounded by loads of cafes and restaurants on nearby street. Pleasant walk to the old town but about 25mins away so wouldn't appeal to some people.
Stayed 4 nights in Nov 2023

6/10 Okay

johannes

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Gilbert

Stayed 2 nights in Oct 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

GRACE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Altho the hotel is on the 2nd fl of the building (one above the ground floor) and doesn't open until 2pm for check-in, they have a locker area to secure luggage upon arrival, it's convenient. Front door and elevator have codes provided one day prior to arrival with detailed info. Front desk staff (Jessica) was excellent and helpful, fluent in English and extremely kind. We apprec your help Jessica! room is not big but very clean, water pressure excellent. Soap/basic coffee & tea, towels all great. Area next to a subway stn, stadium and 20 mins walk fr Guggenheim Museum, great location. Will definitely return!
Stayed 1 night in Sep 2023

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Perfect location as we was travelling to San Sebastián the next day via the coach, the station was less then a 5 minute walk to the bus depot. Reception team were great and friendly and local information at hand.
Stayed 1 night in Aug 2023

10/10 Excellent

Evelyn

Liked: Amenities
Everything was great. The single room had fridge and even iron. Every day they leave you courtesy biscuits and water. The location is good the metro is one block away and the historical center is about 20 minutes walking.
Stayed 2 nights in Jul 2023

10/10 Excellent

Wayne Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Antony

Stayed 1 night in Jul 2023

10/10 Excellent

Cristoffer

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, clean rooms, fridge, iron, ironing board, everything you could want! Lovely stay
Stayed 7 nights in Jun 2023