Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Petit Palace Arana offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Petit Palace Arana features multilingual staff, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wired and wireless Internet access. This Edwardian hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe.
Petit Palace Arana is a smoke-free property.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Languages
Dutch, English, French, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Offsite parking available (EUR 18.50 per day); discounts available
Food and drink
Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 for adults and EUR 14 for children
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
On the riverwalk
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
1 building
6 floors
Built in 1909
Edwardian architecture
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Smart TV with digital channels
Food and drink
Minibar
More
Air conditioning
Desk
Heating
Iron/ironing board on request
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The property is closed between June 28 and July 31.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
Nearby parking fee: EUR 18.50 per day (2625 ft away)
Pet fee: EUR 25 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 July to 31 August
Property is also known as
Petit Arana
Petit Palace Arana
Petit Palace Arana Bilbao
Petit Palace Arana Hotel
Petit Palace Arana Hotel Bilbao
Petit Palace Arana Hotel
Petit Palace Arana Bilbao
Petit Palace Arana Hotel Bilbao
Petit Palace Arana Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 302 out of 998 reviews" "
10 - Excellent
302
Rating 8 - Good. 450 out of 998 reviews" "
8 - Good
450
Rating 6 - Okay. 172 out of 998 reviews" "
6 - Okay
172
Rating 4 - Poor. 61 out of 998 reviews" "
4 - Poor
61
Rating 2 - Terrible. 13 out of 998 reviews" "
2 - Terrible
13
8.2/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
7.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Pierre
Traveled with group
Sep 28, 2024
Liked: Cleanliness, staff & service, room comfort
One night in Bilbao
Excellent location duper friendly staff and vey helpful. Good amenities.
The room we got was an interior room extremely small. The bed had one side against the wall. I felt claustrophobic. No ice available. Limited Breakfast
This hotel was just perfect for our stay in Bilbao. Right in the Old Town, walkable to nearly everywhere we wanted to go. But also near public transport, if needed.
The room and bathroom was spacious and well equipped. The beds and pillows were comfy.
The breakfast was brilliant and well managed by Maria.
Highly recommended!
Great location. Clean rooms. Would stay here again in the future.
Alberto
Stayed 2 nights in Jun 2024
4/10 Poor
GARY
Jun 14, 2024
Liked: Staff & service
Disliked: Room comfort
The staff was the best!
Pros: well located, staff friendly and helpful.
Cons: poor room layout, paint fumes in room and hall, very poor internet connection, parking in huge public underground parking which supposed to be discounted but wasn’t, breakfast mediocre and in a claustrophobic room.
Mini fridge did not work and room was under the breakfast area - so very loud starting at 6:30 am
Mary
Stayed 1 night in May 2024
6/10 Okay
Josephine
Traveled with family
Apr 23, 2024
Nice location in the old town, friendly staff -and clean however the mirrow above the headboard of the bed is too high and useless for a 5 foot height person so ended up using the little one in the toilet.
Hotel location in Old Town was excellently situated right next to the river and all the hot spots. The room and bathroom was very spacious. Beds and bedding were clean and comfortable. The room was very quiet thanks to the enclosed balcony that kept all the street noise out of the room. There was a good sized desk and closet storage as well as outlets and USB bed-side. The bathroom also had a full door opening up to the outside, though no balcony, which was very nice. Being situated in an old building (once a palace, aka very rich house) there is a cool winding brick stairway, but also spacious (for Spain) elevators. Only complaint was the very squeaky floors in the bedroom, but it's almost to be expected in an older building.
Great location on the edge of the old town and close to tram system. Maria on reception was particularly helpful. Rooms are well equipped for the price and the shower/ bathroom was good. Dozens of bars and excellent restaurants are a very short stroll away.
The location is great and the attention is awesome. Angel checked us in and provided very good tips on were to go. During check out it, he was also there and guided us to the bus terminal.