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Photo Zabalburu Hotel

2.0 star property

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Photo gallery for Photo Zabalburu Hotel

Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Restaurant
Double Room | Bathroom | Bathtub, deep soaking tub, free toiletries, hair dryer
Interior
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping
$83
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
c/ Pedro Martínez Artola, 8, Plaza Zabálburu, Bilbao, Vizcaya, 48012
  • Plaza Nueva
    ‪16 min walk‬
  • Guggenheim Museum Bilbao
    ‪18 min walk‬
  • San Mames Stadium
    ‪19 min walk‬
  • Bilbao (BIO)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Double Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Photo Zabalburu Hotel

Hotel in Ametzola
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a microwave in a common area, and a meeting room are onsite.
Photo Zabalburu Hotel offers 38 accommodations with safes and complimentary toiletries. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs with deep soaking bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This boutique hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Onsite parking is available (surcharge).

Photo Zabalburu Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 19.90 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 8.95 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 8.95 per person
  • Self parking fee: EUR 19.90 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - B95348272
This property accepts major credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Photo Zabalburu
Photo Zabalburu
Photo Zabalburu Bilbao
Photo Zabalburu Hotel
Photo Zabalburu Hotel Bilbao
Photo Zabalburu Hotel Hotel
Photo Zabalburu Hotel Bilbao
Photo Zabalburu Hotel Hotel Bilbao

Photo Zabalburu Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 40 out of 218 reviews
Rating 8 - Good. 74 out of 218 reviews
Rating 6 - Okay. 72 out of 218 reviews
Rating 4 - Poor. 17 out of 218 reviews
Rating 2 - Terrible. 15 out of 218 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and Spurs win

The staff were some of the most friendly and kind staff I have ever had at a hotel. I went for the Europa final (was really busy) and they were extremely accommodating. I would absolutely stay here again.
Stayed 2 nights in May 2025

8/10 Good

Alejandro Alvarado

Liked: Cleanliness, amenities, property conditions & facilities
On the bright side, the staff is very friendly, helpful and professional. The location is good in my opinion with many options for dining and also supermarkets nearby. I felt the room lacked space as when I was lying in bed my feet were against the wall, and I'm no giant (6 feet tall, 183 cms). Also when I tried to plug a charger I noticed that there no free outlets. One outlet was for the TV and another outlet for the hotel phone.
Stayed 2 nights in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and well situated even if the area was a little bitvrun down. Rooms were clean well maintained and the bed comfortable. The staff werecwarm and welcoming. One word of caution the walls are very thin and i could hear everything from the room mext door, plus the noisy lift
Stayed 2 nights in May 2025

6/10 Okay

Michael A.

Liked: Staff & service
One word, Roaches.
Stayed 3 nights in Apr 2025

10/10 Excellent

Winnie

Traveled with family
Liked: Cleanliness, staff & service

Convenient location

We enjoyed this hotel. However there is no AC in the room in h the hot July weather. The walls are thin and we could hear our neighbour’s snore! But the hotel is conveniently located and clean.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jae

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
It smells bad. There is no sound proof and I can hear conversations from the next room as if they are in the same room. I couldn’t sleep because somebody was talking to almost all night. There is no elevators, either.
Stayed 1 night in Jun 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant reception and overall good service.
Stayed 5 nights in Mar 2024

10/10 Excellent

Kothandaraman

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the centre.
Stayed 1 night in Oct 2023

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly.
Stayed 2 nights in Sep 2023

10/10 Excellent

DALIA FERNANDA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Oct 2023

10/10 Excellent

Boris

Liked: Cleanliness, staff & service
Excellent stuff very helpful, I travel a lot and this is a highly recommended place for that price!
Stayed 3 nights in Oct 2023

2/10 Terrible

Ingrid

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was horrible from the check in to the check out . Soon as I arrived at the hotel , it looked like a homeless shelter or hostel . The building is very old once you walk in you can’t help but see the dirty carpet and dirty reception . No one bothers to clean as it looks . The check in was rather quick and then things start to go downhill when they tell me the hotel has no lifts whatsoever and all rooms are on the first and second floor . I was told I had to take my own luggage ( a 30 kg luggage suitcase plus a 10 kg hand luggage . Nobody helped me. After a long flight , this is the last thing I want to do . I even mentioned the risk of someone falling in the stairs and injuring themselves whilst attempting to carry heavy luggage by themselves in a narrow staircase . As I’m making my way to the room I can’t help but see how dirty the hotel is . They have stains on the carpet and the walls are literally peeling in every way possible , the hotel lacks of air con and natural light . It felt so crowded and there little space in between rooms to the point you actually share balconies and there no sense of privacy . The room allocated to me was dirty beyond belief . It was so small and the decoration makes it worst . I had to move the bed slightly to plug my charger and it is clear no one cleans behind what the eye can see . I couldnt sleep all night because it was noise coming from everywhere and someone kept banging on the wall as I’m watching tv .
Stayed 1 night in Sep 2023

10/10 Excellent

Virpi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

2/10 Terrible

Lyn

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Older property - no elevator - crawling fan did not work in the room - breakfast not included and had no Courtney-free options - Harry S
Stayed 3 nights in Oct 2022

10/10 Excellent

JeLynn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

The staff was lovely and happy to assist. The room was spacious and clean.
Stayed 2 nights in Nov 2021

8/10 Good

Guy

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort

Recommended

Good location. Great price. They have parking too (For an extra fee) which really helped. Recommended.
Stayed 2 nights in Feb 2020

4/10 Poor

Virginia, New York

Disliked: Cleanliness, amenities, property conditions & facilities
The place is a run down old hotel located on a hill. The staff not very friendly. There is NO ELEVATOR. You have to walk up the stairs of this building with a smelly old carpet. When you get to your room, mine was on the second floor, the room smelled as if 100 people had been smoking cigarettes prior to my arrival. When I tried to ventilate the room, the window opened just slightly. I will never recommend this place to anyone and certainly would never come back to it. Very bad experience.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
did not like the thin walls between the rooms - next door were two loud speaking guests and could hear every word well into the night
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leisure trip

Stayed 2 nights in Apr 2019

10/10 Excellent

Atanas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

2/10 Terrible

Ricardo, Burgos

Disliked: Amenities, property conditions & facilities
Too noisy, you can hear other guest rooms noises as if you were in a shared bedroom, even snoring, impossible to rest and sleep.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Stayed 1 night in Dec 2018

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy to return.

A comfortable family room for 3 with private bathroom on first floor. Check in very easy and the receptionist extremely helpful with her local knowledge.
Stayed 3 nights in Nov 2018

10/10 Excellent

ULPA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Hotel

Clean and convenient hotel
Stayed 1 night in Nov 2018