Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a microwave in a common area, and a meeting room are onsite.
Photo Zabalburu Hotel offers 38 accommodations with safes and complimentary toiletries. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs with deep soaking bathtubs.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This boutique hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Onsite parking is available (surcharge).
Photo Zabalburu Hotel is a smoke-free property.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Self parking on site (EUR 19.90 per day)
Food and drink
Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 8.95 per person
A bar/lounge
Coffee and tea in common areas
Snack bar/deli
Things to do
TV in common areas
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Shared microwave
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Meeting room
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Pillow menu
Bathroom
Bathtub
Free toiletries
Hair dryer (on request)
Private bathroom
Towels provided
Entertainment
Flat-screen TV
More
Desk
Heating
Laundry detergent
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately EUR 8.95 per person
Self parking fee: EUR 19.90 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - B95348272
This property accepts major credit cards; cash is not accepted
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Hotel Photo Zabalburu
Photo Zabalburu
Photo Zabalburu Bilbao
Photo Zabalburu Hotel
Photo Zabalburu Hotel Bilbao
Photo Zabalburu Hotel Hotel
Photo Zabalburu Hotel Bilbao
Photo Zabalburu Hotel Hotel Bilbao
Photo Zabalburu Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 31 out of 189 reviews" "
10 - Excellent
31
Rating 8 - Good. 64 out of 189 reviews" "
8 - Good
64
Rating 6 - Okay. 65 out of 189 reviews" "
6 - Okay
65
Rating 4 - Poor. 15 out of 189 reviews" "
4 - Poor
15
Rating 2 - Terrible. 14 out of 189 reviews" "
2 - Terrible
14
7.6/10
Cleanliness
7.8/10
Staff & service
6.6/10
Amenities
6.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Excellent
Winnie
Traveled with family
Jul 22, 2024
Liked: Cleanliness, staff & service
Convenient location
We enjoyed this hotel. However there is no AC in the room in h the hot July weather. The walls are thin and we could hear our neighbour’s snore! But the hotel is conveniently located and clean.
It smells bad. There is no sound proof and I can hear conversations from the next room as if they are in the same room. I couldn’t sleep because somebody was talking to almost all night. There is no elevators, either.
My experience was horrible from the check in to the check out . Soon as I arrived at the hotel , it looked like a homeless shelter or hostel . The building is very old once you walk in you can’t help but see the dirty carpet and dirty reception . No one bothers to clean as it looks . The check in was rather quick and then things start to go downhill when they tell me the hotel has no lifts whatsoever and all rooms are on the first and second floor . I was told I had to take my own luggage ( a 30 kg luggage suitcase plus a 10 kg hand luggage . Nobody helped me. After a long flight , this is the last thing I want to do . I even mentioned the risk of someone falling in the stairs and injuring themselves whilst attempting to carry heavy luggage by themselves in a narrow staircase . As I’m making my way to the room I can’t help but see how dirty the hotel is . They have stains on the carpet and the walls are literally peeling in every way possible , the hotel lacks of air con and natural light . It felt so crowded and there little space in between rooms to the point you actually share balconies and there no sense of privacy .
The room allocated to me was dirty beyond belief . It was so small and the decoration makes it worst . I had to move the bed slightly to plug my charger and it is clear no one cleans behind what the eye can see .
I couldnt sleep all night because it was noise coming from everywhere and someone kept banging on the wall as I’m watching tv .
The place is a run down old hotel located on a hill. The staff not very friendly. There is NO ELEVATOR. You have to walk up the stairs of this building with a smelly old carpet. When you get to your room, mine was on the second floor, the room smelled as if 100 people had been smoking cigarettes prior to my arrival. When I tried to ventilate the room, the window opened just slightly. I will never recommend this place to anyone and certainly would never come back to it. Very bad experience.
A comfortable family room for 3 with private bathroom on first floor. Check in very easy and the receptionist extremely helpful with her local knowledge.
Not a bad hotel for the price paid. Parking in underground secure garage. Room was ok, as was breakfast. Walk into the centre of Bilbao was about 10-15 minutes.
This is a really good place, the staff are friendly and helpful and the room was basic but clean, quiet, spacious and comfortable. And the hotel is well located to explore the city centre. I would definitely recommend staying here.