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Radisson Collection Bilbao

5.0 star property

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Photo gallery for Radisson Collection Bilbao

Lobby
Body treatments, facials, massages
Daily full breakfast (EUR 20 per person)
Bar (on property)
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Breakfast available
  • Free WiFi

Explore the area

Map
Calle Gran Via 4, Bilbao, 48001
  • Ensanche
    ‪1 min walk‬
  • Gran Casino Bilbao
    ‪4 min walk‬
  • Arriaga Theater
    ‪5 min walk‬
  • Bilbao (BIO)
    ‪14 min drive‬

Room options

View all photos for Premium Room (Collection, High Floor)

In-room safe, desk, laptop workspace, soundproofing

Premium Room (Collection, High Floor)

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Flat-screen TV

Suite, 1 Bedroom

  • 549 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room (Collection)

Superior Room (Collection) | In-room safe, desk, laptop workspace, soundproofing

Superior Room (Collection)

  • 320 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, soundproofing

Family Room

  • 527 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Living area | Flat-screen TV

Junior Suite

  • 420 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Room (Collection)

Room (Collection) | In-room safe, desk, laptop workspace, soundproofing

Room (Collection)

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Premium Room (Collection)

In-room safe, desk, laptop workspace, soundproofing

Premium Room (Collection)

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

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About this property

Radisson Collection Bilbao

5-star hotel in Bilbao City Centre
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, spa services, and a meeting room. Housekeeping is available on request.
Radisson Collection Bilbao offers 137 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Radisson Collection Bilbao features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, concierge services, and dry cleaning/laundry services.

Radisson Collection Bilbao is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
BASQUE by Eneko Atxa - This restaurant specializes in Basque cuisine. Guests can enjoy drinks at the bar.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 19.45 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BASQUE by Eneko Atxa

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Vegetable garden

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 20 per person
  • Nearby parking fee: EUR 19.45 per day (2789 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Radisson Collection Bilbao Hotel
Radisson Collection Bilbao Bilbao
Radisson Collection Bilbao Hotel Bilbao

Radisson Collection Bilbao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 208 out of 311 reviews
Rating 8 - Good. 58 out of 311 reviews
Rating 6 - Okay. 28 out of 311 reviews
Rating 4 - Poor. 6 out of 311 reviews
Rating 2 - Terrible. 11 out of 311 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marila

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfectly located near the old city. about 5 minutes away
Stayed 2 nights in Nov 2024

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in perfect location
Refined and quiet hotel, perfectly located in between Casco Viejo and newer quarters of Bilbao city center. Housed in a former historic bank building. Rooftop bar with views.
Stayed 1 night in Nov 2024

10/10 Excellent

Mehmet emin

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 5 nights in Nov 2024

10/10 Excellent

reema, toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality and attentive service and hospitality of all staff members from concierge to reception to restaurant and room service.
Stayed 3 nights in Nov 2024

4/10 Poor

Amy

Stayed 4 nights in Oct 2024

10/10 Excellent

Annabel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Larry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and accommodating
Stayed 12 nights in Sep 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jimmy

Stayed 1 night in Oct 2024

8/10 Good

KAREN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Catherine

Stayed 3 nights in Sep 2024

10/10 Excellent

Tricia, North Bethesda

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Noune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, friendly stuff, very accommodating
Stayed 1 night in Oct 2024

10/10 Excellent

ALINA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. Location is very convenient. We walked everywhere. Great dining options nearby, including Michelin star restaurant on the roof top. You must make reservation in advance.! We had a room update into a junior suite. The room was spacious and beautifully decorated. Highly recommended.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fernando

Stayed 2 nights in Sep 2024

10/10 Excellent

Ms.Breda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break
Great location,clean quiet hotel. Nice rooftop bar
Stayed 2 nights in Oct 2024

8/10 Good

samuel

Liked: Staff & service, property conditions & facilities, room comfort
below the normal standard of Radisson Collection
the rooms smell unpleasant
Stayed 3 nights in Oct 2024

2/10 Terrible

WILLIAM

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Worst hotel stay ever. The rooms (had to change rooms for bathroom fixture and noise problems) were dirty and not maintained well.. We tried to make do during a labor strike by hotel employees. After three days without cleaning services, towel change, etc., we got our own cleaning supplies and basically policed up dirt and grime, months' worth. Some guests were transferred to other hotels. We we're not made aware of this possibility. Talking to strikers it came out that they we're not given adequate time to clean rooms and were under intense pressure to meet the "quota". Voila the room cleanliness issue...corporate budget concerns over quality? Breakfast room was closed for three days. To be fair, the one breakfast we had was very good. Upon departure we were told that our stay would be fully reimbursed...2000 plus euros for this Five Star hotel stay... but as we paid through EXPEDIA this would take time. Almost three months later, nothing. After 5 emails to the hotel not one answer. After three phone calls, after being told once that it was being worked, continued silence. On the last call I was not allowed to speak with the manager "company policy." Are you kidding me? Too bad. Bilbao is exceptional, hotel location excellent. Management and upkeep are a very real problems. Stay here at your own risk.
Stayed 7 nights in Jul 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a brilliant location - just a short walk to most sites including the old town. Excellent facilities. The staff were very polite and went out of their way to be helpful.
Stayed 2 nights in Sep 2024

6/10 Okay

Pauline

Traveled with family
Disliked: Staff & service, property conditions & facilities
The hotel is in a central location but the restaurant options were limited and the service was poor as they did not have enough staff. On one of our nights there was a private function which was not mentioned at check in and the restaurant and terrace were closed to guests, if we had been made aware of this prior to our stay we would have reduced the number of nights as we could still hear the noise of the function until after midnight. Do bear in mind that if you want to use the leisure facilities you need to book in advance and pay an additional fee. Overall, it is a lovely hotel but with room for many improvements.
Stayed 3 nights in Sep 2024

8/10 Good

rOY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great family room, huge beds, very clean.. service on the rooftop bar could be improved, just not enough staff there. But everything else was great 😊
Stayed 3 nights in Sep 2024

10/10 Excellent

SYLVIA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Saeed, Thousand Oaks

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Excellent area close to shopping and city center
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Stayed 2 nights in Aug 2024

8/10 Good

Robin, Zuerich

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our short (family-)stay very much. Very nice designed and well maintained/finished rooms/hotel. Points of improvement: - no English-speaking staff at the breakfast (unfortunately I don’t speak Spanish (yet)) - not enough staff for the breakfast service Other than that a very nice hotel in the heart of Bilbao.
Stayed 1 night in Aug 2024