Along with concierge services, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a library, and express check-out are onsite.
Sercotel Arenal Bilbao offers 36 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include showers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Sercotel Arenal Bilbao features a library, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. This Bilbao hotel also offers laundry facilities, dry cleaning/laundry services, and express check-out.
Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10:30 AM and on weekends between 8 AM and 11 AM.
Languages
English, French, Italian, Spanish
Property amenities
Internet
Available in all rooms: Internet access
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (EUR 19.50 per day); discounts available
Area shuttle (surcharge)
Food and drink
Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 11.50 for adults and EUR 11.50 for children
Things to do
Bicycle rentals
Library
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
On the riverwalk
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
1 building
6 floors
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
1-inch TV with satellite channels
Food and drink
Minibar
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board on request
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 11.50 for adults and EUR 11.50 for children
Nearby parking fee: EUR 19.50 per day (500 ft away)
Pet fee: EUR 20 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Property is also known as
Sercotel Arenal Bilbao Hotel
Hotel TRYP Arenal
Hotel TRYP Bilbao
Hotel TRYP Bilbao Arenal
TRYP Arenal
TRYP Arenal Bilbao Hotel
TRYP Arenal Hotel
TRYP Bilbao
TRYP Bilbao Arenal
Sercotel Arenal Hotel
Arenal Bilbao
Sercotel Arenal
Sercotel Arenal Bilbao Hotel
Sercotel Arenal Bilbao Bilbao
Sercotel Arenal Bilbao Hotel Bilbao
Sercotel Arenal Bilbao Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel is in a great location for exploring the city. Literally on the doorstep of the old town and within 5 minutes walk of the cathedral, pintxos bars and the main market. Cross the river and you are in the new town. The Guggenheim is 20 minutes walk along the river . The reception staff were very helpful and the breakfast lady very pleasant. Breakfast was generally a cold buffet , the usual fruit, croissant and rolls with fillings and some hot Spanish omelette and bacon. Coffee machine was good and useable in the day.
The room was clean and tidy with a comfortable bed and a defect shower, contained in a small cubicle. We were at the front of the hotel and it’s fairly noisy , at times in the night, with some locals appearing to want to party in the park opposite around 03.00 one night and then the waste collection at 05.30. Just needed to close the doors and put the air conditioning on instead.
But in general a lovely hotel in a great spot for exploring.
Friendly staff, large spacious room with complimentary toiletries including toothbrush etc. tea/coffee facilities in room. Comfy bed. Breakfast is continental and you need to book your time slot as only a small area but no issues doing that. Great location.
We have found the Sercotels to be consistently well run and very nice
Thomas
Stayed 3 nights in May 2024
10/10 Excellent
Peter
May 22, 2024
Peter
Stayed 1 night in May 2024
10/10 Excellent
Peter
Traveled with group
May 14, 2024
Location, friendly helpful staff. Noisy at time - lots of street noise at 4 am.
Peter
Stayed 2 nights in May 2024
6/10 Okay
Alexandra, La Canada Flintridge
Traveled with family
May 12, 2024
Liked: Cleanliness, staff & service
The hotel was very clean and the bed comfortable. The Wi-Fi did not work well. We arrived in early May and the air conditioning for the entire hotel hadn’t been turned on yet, which was unfortunate because our room was on the main intersection and it was loud throughout the afternoon and entire night. There was a protest for about an hour outside our room, lots of sirens, motorcycles and loud parties way into the night. We had no choice but to open the windows.
Nice comfortable hotel room was great warm and welcoming.... Morning breakfast buffet was poor. The weather was very bad rained everyday and was cold my break away was a disaster. Nothing to do with hotel just how things goes...
Very central hotel. No elevator access to top floor, seems like they give those to hotel booking sites. They allowed us to change as seniors don't want to haul luggage up the final floor.