Sercotel Arenal Bilbao features a library, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. This Bilbao hotel also offers laundry facilities, dry cleaning/laundry services, and express check-out.
Sercotel Arenal Bilbao offers 36 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include showers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Offsite parking discounted rates available
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10:30 AM and on weekends between 8 AM and 11 AM.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
Service animals are allowed
Service animals are exempt from fees/restrictions
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
Property is cleaned with disinfectant
Staff wears personal protective equipment
Property follows sanitization practices of Safe Travels (WTTC - Global)
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
No cribs (infant beds) available
Property registry number - HBIO1100
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Debit cards
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Only registered guests are allowed in the guestrooms.
Alcohol is not served at this property.
Contactless check-out is available.