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Best Western Plus Kelly Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Kelly Inn & Suites

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Pillowtop beds, desk, laptop workspace, blackout drapes
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Exterior
Free full breakfast
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Housekeeping
  • Gym
$161
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
4915 Southgate Drive, Billings, MT, 59101
  • Place, Reef Indoor Water Park
    ‪4 min drive‬
  • Place, Rimrock Mall
    ‪4 min drive‬
  • Place, MetraPark
    ‪7 min drive‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪8 min drive‬

Room options

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, laptop workspace, blackout drapes

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub (Cabin Fever Suite)

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub (Cabin Fever Suite) | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub (Cabin Fever Suite)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Moon Over Montana Suite)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Moon Over Montana Suite) | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Jetted Tub (Moon Over Montana Suite)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Woodland Mist Room)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Woodland Mist Room) | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Jetted Tub (Woodland Mist Room)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Heartland Loft)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Heartland Loft) | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Heartland Loft)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Mustang Canyon)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Mustang Canyon) | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Mustang Canyon)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, laptop workspace, blackout drapes

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
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  • Breakfast included
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4.5 out of 5, Wonderful, 1,208 reviews
La Quinta Inn & Suites by Wyndham Billings

About this property

Best Western Plus Kelly Inn & Suites

Billings hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space.
Best Western Plus Kelly Inn & Suites offers 89 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus Kelly Inn & Suites provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast. Event facilities measuring 1495 square feet (139 square meters) include conference space. This business-friendly hotel also offers a vending machine, a picnic area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Best Western Plus Kelly Inn & Suites is a smoke-free property.

Guests are offered a complimentary full breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,495 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2003
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.80 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.01 per stay (rates may vary)
  • Rollaway bed fee: USD 10.80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

BEST WESTERN Kelly Inn
BEST WESTERN PLUS Kelly Billings
BEST WESTERN PLUS Kelly Inn Billings
Best Western Billings
Best Western Plus Kelly Hotel Billings
Best Western Plus Kelly Inn And Suites
Billings Best Western
Plus Kelly & Suites Billings
BEST WESTERN PLUS Kelly Inn Suites
Best Western Plus Kelly Inn & Suites Hotel
Best Western Plus Kelly Inn & Suites Billings
Best Western Plus Kelly Inn & Suites Hotel Billings

Best Western Plus Kelly Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 659 out of 1001 reviews
Rating 8 - Good. 245 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice swimming area for the kids
Stayed 2 nights in Aug 2025

8/10 Good

Amy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Dixie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Great swimming pool and generous breakfast.
Stayed 1 night in Jul 2025

8/10 Good

Lydia

Stayed 1 night in Jul 2025

8/10 Good

Gilad

Stayed 1 night in Jul 2025

10/10 Excellent

rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything, from the staff to the clean rooms to easy of parking.
Stayed 1 night in Jul 2025

10/10 Excellent

Frederick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a very nice time.
Stayed 1 night in Jul 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Terrille

Stayed 1 night in May 2025

10/10 Excellent

rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room with a bear

Was a great check in easy fast staff were awesome to talk with
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities
We Always stay here when in Billings. The staff is great. The rooms are great. Overall the best.
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holly at the front desk was extremely helpful. Very friendly and welcoming!
Stayed 1 night in Jul 2025

4/10 Poor

Alice, Lander

Stayed 1 night in Jul 2025

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at this hotel. It is so cute and quaint and clean and the staff were great, from the front desk folks to the folks monitoring and keeping the breakfast area clean and stocked. There was a nice walking path right outside and the rooms were very clean. Would happily stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Micheala

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
We had a good time at the pool area, although it was way overpriced for the rest of the amenities. The hotel itself was beautiful, but one staff member Sammy at the front desk was awful. She discriminated against me called me in the middle of the night after I already spoke into the previous Front desk, clerk and let her know about the person below me banging on the ceiling. I have two children one of them is a toddler and on the spectrum. We had just gotten out of the pool at a little after 10 when they closed and within five minutes of being in the room Had someone banging on their ceiling/our floor I called the front desk and the woman September was super friendly and understanding. As soon as the other woman got on shift, she called the room and was immediately telling me I was being loud I needed to keep it down or the person below me was going to call the police. I let her know the situation and she replied with. “ well since you know that about your child, maybe in the future, get a room on the ground floor”. Keep in mind I have no option of the room that I chose and was not offered a different room after I had spoken to the police. They said why doesn’t the person below you just get a different room and the front desk woman replied well they are not the problem. I then reiterated that my son is only four, we just got out of the pool and we’re waiting for our pizza to arrive. We also paid almost $300 to stay there and had been driving for six hours. Not impressed
Stayed 1 night in Jul 2025

10/10 Excellent

Tara

Stayed 1 night in Jul 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool. Great room. And friendly staff.
Stayed 1 night in Jun 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great, clean, fun place to stay. The pool was amazing and the breakfast was good. The only thing was the water temperature changed between tepid and very hot the whole shower.
Stayed 1 night in Jun 2025