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Best Western Plus Kelly Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Kelly Inn & Suites

Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Suite, 1 King Bed, Non Smoking, Jetted Tub | Pillowtop beds, desk, laptop workspace, blackout drapes
Lobby
Pillowtop beds, desk, laptop workspace, blackout drapes
Suite, 1 King Bed, Non Smoking, Jetted Tub (Moon Over Montana Suite) | Pillowtop beds, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Housekeeping
  • Gym

Explore the area

Map
4915 Southgate Drive, Billings, MT, 59101
  • Rimrock Mall
    ‪4 min drive‬
  • Reef Indoor Water Park
    ‪5 min drive‬
  • Riverfront Park
    ‪6 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Moon Over Montana Suite)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Moon Over Montana Suite) | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Jetted Tub (Moon Over Montana Suite)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Woodland Mist Room)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Woodland Mist Room) | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Jetted Tub (Woodland Mist Room)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Heartland Loft)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Heartland Loft) | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Heartland Loft)

  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub (Cabin Fever Suite)

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub (Cabin Fever Suite) | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub (Cabin Fever Suite)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Mustang Canyon)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Mustang Canyon) | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Mustang Canyon)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $222 total
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About this property

Best Western Plus Kelly Inn & Suites

Billings hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space.
Best Western Plus Kelly Inn & Suites offers 89 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus Kelly Inn & Suites provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast. Event facilities measuring 1495 square feet (139 square meters) include conference space. This business-friendly hotel also offers a vending machine, a picnic area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Best Western Plus Kelly Inn & Suites is a smoke-free property.

Guests are offered a complimentary full breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,495 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2003
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.80 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.01 per stay (rates may vary)
  • Rollaway bed fee: USD 10.80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

BEST WESTERN Kelly Inn
BEST WESTERN PLUS Kelly Billings
BEST WESTERN PLUS Kelly Inn Billings
Best Western Billings
Best Western Plus Kelly Hotel Billings
Best Western Plus Kelly Inn And Suites
Billings Best Western
Plus Kelly & Suites Billings
BEST WESTERN PLUS Kelly Inn Suites
Best Western Plus Kelly Inn & Suites Hotel
Best Western Plus Kelly Inn & Suites Billings
Best Western Plus Kelly Inn & Suites Hotel Billings

Best Western Plus Kelly Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 982 reviews
Rating 8 - Good. 252 out of 982 reviews
Rating 6 - Okay. 60 out of 982 reviews
Rating 4 - Poor. 24 out of 982 reviews
Rating 2 - Terrible. 16 out of 982 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abigail

Great place
Stayed 2 nights in Feb 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Stayed 2 nights in Jan 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch

Front desk employee September helped me through my whole booking process when I called in to book and when I checked in. Very friendly and informative about what to expect during your stay. The room was very clean and comfortable.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Perfect for families

This was a great one-night option with the grandkids! They were able to accomodate us with a connecting room so the kids could play together, without running all over the hotel! Breakfast options were the standard, and the breakfast room was a good size, clean, and comfortable. The pool area was wonderful for the kids and they had a great time there! We only stayed one night, but I think this place would be even better for longer stays for families with kids!
Stayed 1 night in Jan 2025

10/10 Excellent

Chrystal

Stayed 1 night in Jan 2025

10/10 Excellent

Janis

Clean, friendly staff. Very fun pool!
Stayed 1 night in Dec 2024

8/10 Good

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel - great pool if you're traveling with kids. The breakfast was very good. Nice hot coffee available early in the morning. We plan on staying there again for our next trip too Billings!
Stayed 3 nights in Dec 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Property is beautiful and the kids enjoyed the pool immensely.
Stayed 1 night in Dec 2024

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice treat

Family trip for a little holiday shopping. The room was clean and a good size. The pool was great, breakfast was great, and the staff was very friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking it was just so beautiful, the decorations were just amazing.
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Stayed 2 nights in Nov 2024

8/10 Good

Sharon

Stayed 1 night in Nov 2024

10/10 Excellent

Sierra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Shannon

Stayed 1 night in Nov 2024

10/10 Excellent

Camie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Landon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay! Very relaxing, very welcoming and inviting! Very nice aesthetic as warming as soon as you walk in!
Stayed 2 nights in Nov 2024

10/10 Excellent

Trisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying there and it was great, as was the security entrances!
Stayed 3 nights in Oct 2024

10/10 Excellent

Travis

Stayed 2 nights in Nov 2024

10/10 Excellent

Guy

Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome property

September and Angie were very friendly and helpful. The property was amazing and the breakfast exceeded most free hotel breakfasts. I’ll be coming back.
Stayed 1 night in Oct 2024

10/10 Excellent

Janet, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast and location
Stayed 1 night in Oct 2024