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Big Horn Resort, Ascend Hotel Collection

2.5 star property

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Photo gallery for Big Horn Resort, Ascend Hotel Collection

Property amenity
Property amenity
Free daily continental breakfast
Desk, iron/ironing board, free WiFi, alarm clocks
Desk, iron/ironing board, free WiFi, alarm clocks

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
1801 Majestic Lane, Billings, MT, 59102
  • Reef Indoor Water Park
    ‪1 min walk‬
  • ZooMontana
    ‪16 min walk‬
  • Rimrock Mall
    ‪6 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(67 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi, alarm clocks

Room, 2 Double Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Big Horn Resort, Ascend Hotel Collection

Billings hotel with 1 bars/lounges, connected to the convention center
An indoor pool, a bar/lounge, and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Big Horn Resort, Ascend Hotel Collection offers 108 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Billings hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a business center and 5 meeting rooms. This business-friendly hotel also offers an indoor pool, a vending machine, and an arcade/game room. Complimentary self parking is available on site.

Big Horn Resort, Ascend Hotel Collection has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.
Big Horn Bar - Onsite bar. Happy hour is offered.
Shark Shack - This café is located by the pool and specializes in pizza. Open select days.
Casino - Onsite bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Big Horn Bar
  • Casino
  • Shark Shack

Things to do

  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's water park is accessible at a surcharge and opening hours vary by season.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: USD 18.00 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Big Horn Billings
Big Horn Resort
Big Horn Resort Billings
Big Horn Resort an Ascend Hotel Collection Member
Big Horn Resort, Ascend Hotel Collection Hotel
Big Horn Resort, Ascend Hotel Collection Billings
Big Horn Resort an Ascend Hotel Collection Member
Big Horn Resort, Ascend Hotel Collection Hotel Billings

Big Horn Resort, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 360 out of 1008 reviews
Rating 8 - Good. 289 out of 1008 reviews
Rating 6 - Okay. 164 out of 1008 reviews
Rating 4 - Poor. 120 out of 1008 reviews
Rating 2 - Terrible. 75 out of 1008 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chelsey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay. The waterpark conveniently located on the property was a bonus for sure. And easy access to a couple dining options. Would definitely recommend!
Stayed 1 night in Apr 2025

8/10 Good

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities
Nice olace
Stayed 1 night in Apr 2025

2/10 Terrible

Mercede

Stayed 1 night in Apr 2025

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Raelene

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Kayla

Traveled with family and small children
Liked: Cleanliness, staff & service
We were bummed to find out the water park was closed during the entire duration of our stay. Our room key deactivated twice while we were there and had to get another one each time. I never had my phone around the key card either so not sure why that was happening. The bath tub also had issues and the stopper wasn’t working so we called maintenance and they worked on it for about an hour while we were there and it was never actually fixed during our stay. The staff up front was nice usually. The breakfast was ok, we never went super early usually right in the middle of the times and it seemed like the options were very limited unless you came right as the breakfast started.
Stayed 2 nights in Mar 2025

4/10 Poor

Harmony

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Smoke alarm was going off in the room when we arrived, talked to the front desk and supposedly a maintenance man would be right up, after waiting 40 minutes I called again to be told there was no one there to help. Luckily the head maintenance came up to help us out. Room was dirty, the office chair in the room was all worn out. For the price I won’t be staying again.
Stayed 2 nights in Mar 2025

4/10 Poor

Kirsten

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Mar 2025

6/10 Okay

Toni

Traveled with family
Liked: Property conditions & facilities, room comfort

No Pool

Very disappointed as my kids wanted a pool. The water park closed at 7, and was closed fully the next day. There is no hotel guest pool, only the water park. I would have chosen some where closer to what I needed if I knew all this.
Stayed 1 night in Mar 2025

10/10 Excellent

Raelene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a great stay here. Staff is amazing!
Stayed 1 night in Mar 2025

6/10 Okay

JULIE

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The water park was only open 4-8pm daily. The hotel is needs updates. Was not the place to stay with 2 teenagers. The did not care for the water park. It’s geared for younger kids.
Stayed 3 nights in Mar 2025

10/10 Excellent

Laird

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motl was fine but kids disappointed water park was not open
Stayed 1 night in Mar 2025

10/10 Excellent

April

Stayed 1 night in Mar 2025

10/10 Excellent

jerold

Stayed 1 night in Mar 2025

8/10 Good

Michele

Traveled with family and small children
Liked: Amenities
Resort attached to a waterpark was a great opportunity to entertain all ages. The life guards could have been better trained, dangerous to see infants in the hot tub. Breakfast included was good. Having access to a washer and dryer was an excellent bonus.
Stayed 2 nights in Mar 2025

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven for grandkids

Grandkids and i needed a getaway. This was prefect! Beautiful room, free breakfast, the attached Waterpark was fully enjoyable and the staff were very helpful when asked for help.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Disliked: Staff & service
Extremely loud guests above us for two nights straight. When I did call, the staff was rude and dismissive. I also think its absolutely ridiculous that you get charged $14 no matter if the water park is open 4 to 8pm or 11am to 9pm. If the park is only open less than half of a normal day, why charge the same as if it were open the whole day?.
Stayed 4 nights in Feb 2025

4/10 Poor

Andrea

Traveled with family
Liked: Staff & service
The walls are paper thin, sounds like elephants walking above you. Can hear tvs on both side along with whatever conversatIons people are having in connecting rooms. Dingy and needs a little help
Stayed 2 nights in Mar 2025

2/10 Terrible

Leiloni

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were gross and cold. There was a 1yo in a lifejacket in the pool alone! He flipped and went under because the jacket was too big and I had to save him! Upstairs people were noisy all night even after I called the desk several times. It was just a rotten experience. Look at Google reviews too.
Stayed 2 nights in Mar 2025

8/10 Good

Kurt, Meeteetse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean facilities. Breakfast was good. Some hot foods could have been hotter. We were eating at 7 so its not like the food had been sitting along time.
Stayed 1 night in Mar 2025

10/10 Excellent

Linzee

Traveled with family and small children
Fairly reasonable
Stayed 3 nights in Feb 2025

4/10 Poor

Brandi, Bozeman

Been staying here for years. Worst stay of 2 nights we’ve experienced. Time to start staying somewhere else. Needs updating and customer service . Newer hotels who WANT guests have sprung up all around this one
Stayed 1 night in Mar 2025

10/10 Excellent

Raelene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay! Staff is fantastic!
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
AMAZING
Stayed 1 night in Feb 2025