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Big Horn Resort, Ascend Hotel Collection

2.5 star property

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Photo gallery for Big Horn Resort, Ascend Hotel Collection

Property amenity
Property amenity
Desk, iron/ironing board, free WiFi, alarm clocks
Outdoor wedding area
Desk, iron/ironing board, free WiFi, alarm clocks

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1801 Majestic Lane, Billings, MT, 59102
  • Reef Indoor Water Park
    ‪1 min walk‬
  • Advanced Care Hospital of Montana
    ‪20 min walk‬
  • ZooMontana
    ‪3 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Standard Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 2 Double Beds, Accessible, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Standard Room, 2 Queen Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi, alarm clocks

Room, 2 Double Beds, Accessible, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Big Horn Resort, Ascend Hotel Collection

Billings hotel with 1 bars/lounges, connected to the convention center
An indoor pool, a bar/lounge, and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Big Horn Resort, Ascend Hotel Collection offers 108 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Billings hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a business center and 5 meeting rooms. Event facilities measuring 25005 square feet (2323 square meters) include a conference center. This business-friendly hotel also offers an indoor pool, a vending machine, and an arcade/game room. Complimentary self parking is available on site.

Big Horn Resort, Ascend Hotel Collection has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 11:00 AM.
Big Horn Bar - Onsite bar. Happy hour is offered.
Shark Shack - This café is located by the pool and specializes in pizza. Open select days.
Casino - Onsite bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Big Horn Bar
  • Casino
  • Shark Shack

Things to do

  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (25,005 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's water park is accessible at a surcharge and opening hours vary by season.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: USD 18.00 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Big Horn Billings
Big Horn Resort
Big Horn Resort Billings
Big Horn Resort an Ascend Hotel Collection Member
Big Horn Resort, Ascend Hotel Collection Hotel
Big Horn Resort, Ascend Hotel Collection Billings
Big Horn Resort an Ascend Hotel Collection Member
Big Horn Resort, Ascend Hotel Collection Hotel Billings

Big Horn Resort, Ascend Hotel Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 376 out of 1005 reviews
Rating 8 - Good. 298 out of 1005 reviews
Rating 6 - Okay. 158 out of 1005 reviews
Rating 4 - Poor. 108 out of 1005 reviews
Rating 2 - Terrible. 65 out of 1005 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Traveled with family
Disliked: Property conditions & facilities
The water park next store is great for the kids
Stayed 1 night in Nov 2024

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Amanda

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
The resort was decent, it definitely could be a lot cleaner all around and the rooms. The water park was closed for the holiday which I understand (kind of) but the water park was the main reason I chose to stay there. The pool and hot tub were open but both were very cold. We are staying there again on our way back through from traveling, I’m hoping it’s better.
Stayed 1 night in Nov 2024

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Shawna

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stolen items
The beds had visual weariness where you rolled into a hole. Our very expensive cooler with our Thanksgiving food in it as stolen. Thought we were in a good part of town but who knows maybe it was staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Kelcie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for group.
Stayed 3 nights in Aug 2024

2/10 Terrible

Shielda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not book another stay. They wouldn’t refund my stay when I cancelled.
Stayed 1 night in Nov 2024

2/10 Terrible

Shielda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not book another stay.
Stayed 1 night in Nov 2024

8/10 Good

William Nels

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Found a bedbug and they switched us rooms.
Stayed 1 night in Nov 2024

8/10 Good

Landis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Linda, Kennesaw

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely view
Stayed 1 night in Oct 2024

8/10 Good

Nicol

Stayed 1 night in Nov 2024

6/10 Okay

Arda

Pool closes at 10pm. We arrived at 10pm tired and couldn’t use the pool nor the jacuzzi. Exercise room is open 24/7 they should do the pool closes at midnight.
Stayed 1 night in Nov 2024

6/10 Okay

Stephanie

Traveled with family
Liked: Staff & service, amenities
Stayed for the water park, which was awesome. Breakfast was great. Hotel needs some updates. Beds need replaced, bathrooms are decent, could use a deep clean. Fan had fuzz build up on it. Rooms need a little TLC, worn and minimal. Not a lot of sound proofing between floors. Overall it works, but nothing fancy.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some disappointment!
Had grandkids with us and we were disappointed the water park was shut down due to winter hours. Thankfully the kids could play in the pool and luke warm hot tub. Very few breakfast choices for gluten free/dairy free allergies. Staff was nice!
Stayed 2 nights in Oct 2024

8/10 Good

Sabrina

Traveled with partner
The outside was very nice. The inside was okay. I feel the room could have been cleaner and a bit larger. Very cranky night attendant. I know our flight was late but I could not help that. Wanted to pay cash for three nights, they don’t take cash at night.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Very personable staff
Stayed 1 night in Oct 2024

2/10 Terrible

joshua

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stunk like mold and mildew We left did not stay and because it was book through hotels I could not get a refund I would not recommend hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Kristian

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
We got to our room and couldn’t even attempt to stay here. Had to go stay at a different hotel. The bedding was not clean, there were spiders and bugs crawling on the bed. There were boogers smeared to the wall, tv didn’t work. Elevators were filthy. We will never stay here and have advised all our family and friends to stay away.
Stayed 1 night in Oct 2024

10/10 Excellent

Erik, Missoula

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is connected to a great indoor water park, maybe the best I've see. It's very close to Zoo Montana. There's even a cool looking arcade, though we ran out of time to check it out. The breakfast is pretty good and it serves until 10. There's also a nice yard area in the back. So that's a lot to like. Nothing else about the hotel really blew me away, but I wasn't looking for that. As far as a family experience with a young child goes, it was everything I wanted and nothing I didn't. Will likely be back.
Stayed 1 night in Oct 2024

8/10 Good

Dana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
the pool area was great. the bed need a new mattress.
Stayed 1 night in Oct 2024

10/10 Excellent

Shiela Mae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Virginia, Trego

Stayed 1 night in Sep 2024