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Billings Hotel and Convention Center

3.0 star property

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Photo gallery for Billings Hotel and Convention Center

Breakfast, lunch, dinner served; American cuisine
Coffee shop
Standard Room, 2 Queen Beds | Pillowtop beds, blackout drapes, iron/ironing board
Reception
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Breakfast available
  • Room service

Explore the area

Map
1223 Mullowney Ln, Billings, MT, 59101
  • Rimrock Mall
    ‪3 min drive‬
  • ZooMontana
    ‪5 min drive‬
  • Riverfront Park
    ‪6 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Pillowtop beds, blackout drapes, iron/ironing board

Deluxe Room

7.8 out of 10
Good
(17 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(108 reviews)
  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

7.2 out of 10
Good
(21 reviews)
  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Billings Hotel and Convention Center

3-star Billings hotel close to Riverfront Park
This smoke-free hotel features a casino, an indoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Limited housekeeping is available.
Billings Hotel and Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Billings hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Billings Hotel and Convention Center provides a waterslide, a hot tub, and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 3 meeting rooms. Event facilities measuring 26000 square feet (2415 square meters) include conference space. This Billings hotel also offers a casino, a vending machine, and karaoke. A roundtrip airport shuttle (available 24 hours) and a bus station shuttle are complimentary for guests. Complimentary uncovered self parking is available on site.

Billings Hotel and Convention Center is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and 1:00 PM.
Mama Jo's - This family restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Coffee - Onsite coffee shop. Open daily.
The R Club - This bar serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free bus station shuttle
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to 1:00 PM on weekends; USD 2 to 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coffee
  • Mama Jo's
  • The R Club

Things to do

  • 20 slot machines
  • Billiards/pool table
  • Casino (400 square feet of space)
  • Concerts/live shows
  • Gym
  • Hot tub
  • Indoor pool
  • Karaoke
  • Sportsbook
  • TV in common areas
  • Waterslide

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 26,000 square feet of conference space
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and bus station; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Casino
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.8 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 2 to 18 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Pool access available from 6:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Billings Hotel Convention Center
Billings Hotel And Convention Center
Billings Hotel Billings
Red Lion Hotel Billings
Red Lion Billings
Billings And Convention Center
Billings Hotel and Convention Center Hotel
Billings Hotel and Convention Center Billings
Billings Hotel and Convention Center Hotel Billings

Billings Hotel and Convention Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 516 out of 1161 reviews
Rating 8 - Good. 309 out of 1161 reviews
Rating 6 - Okay. 175 out of 1161 reviews
Rating 4 - Poor. 90 out of 1161 reviews
Rating 2 - Terrible. 71 out of 1161 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Molly

Stayed 1 night in Apr 2025

2/10 Terrible

Cameron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm sorry to leave a negative review, but the owner and management of this property should know that this was one of the worst hotels I can ever remember staying in, and was the lowest part of our trip to Billings. When making the reservation I trusted the Expedia review system too much, but figured that it would have to be a decent property in order to compete with major chains in the area. That was not the case at all, and I don't think there is any way the positive reviews on Expedia were truthful, unless people like staying in dirty ground floor motels with a window facing the parking lot. The building is in serious disrepair and is dark and depressing inside, despite cancerous blue LED lights used in every fixture, like in a horror movie. It's like being in the bathroom of a dirty restaurant everywhere you go. Accommodations were well below average. No soap in the bathroom? No housekeeping done after our first night (not by request)? The beds were uncomfortable and everything was old, dated, and unkempt. Even the TV was in its death throes. We tried to go to the restaurant on the night of check in, but the only person who could open and set up the dining room area had been running 45 minutes late, so the whole restaurant was unavailable. My mistake for trusting the reviews were not written by bots because there is no way a living, breathing person left a positive review for this hotel. Will only use Expedia sparingly from now on. Never staying at this hotel again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paulette

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came for tabling at a convention. The tabling set up allowed for more traffic than other venues I've attended. My room was comfortable. Overall, nice experience even though the hotel is older.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jan 2025

6/10 Okay

Toby

Traveled with family
Liked: Staff & service
Pool, water slides, and hot tub were great. Staff was super friendly. Rooms need to be cleaned better and also could use some TLC.
Stayed 1 night in Apr 2025

2/10 Terrible

Karina

Disliked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Mar 2025

6/10 Okay

Pisey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the room before confirming breakfast options. Prefer a free breakfast option as part of the room rate.
Stayed 1 night in Mar 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities

Trip

Was a great stay but went to the hot tub and to many little kids swimming in it without the parent in it with them so couldn’t get in and the pillows was way to flat but bed was very comfy
Stayed 2 nights in Mar 2025

2/10 Terrible

Taylor

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was rude from the moment we checked in. We got to our room and the window did not shut properly so it whistle, we asked to be moved to a different room and they refused. Our room was dirty found open food in the fridge open chewing tobacco can on the floor. Kids running up and down the halls all hours of the night and the front desk staff not willing to do anything about it just over all a terrible experience
Stayed 2 nights in Mar 2025

8/10 Good

Rosalie

Traveled with family
Stayed 2 nights in Mar 2025

8/10 Good

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Out Dated

Hotel is dated. Room needed vaccumed, bathroom needed cleaned and towel weren't fresh. Beds need repalced. They are not comfortable. Not likely yo stay there again.
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool.. water was warmer not freezing and kids had a blast
Stayed 1 night in Mar 2025

2/10 Terrible

Terrance

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here a few times in the past. It was always okay. But my most text stay this past weekend was not great. The room I received was the dirtiest room I've ever received. The carpet was cleaned, there was trash on the floor, there was an odd odor, there was a finger nail clipping in the part that hold the telephone, and there was food still in the fridge. From Sonic at that! But what I found the most nauseating was the bedding. It was fixed and the pillows were aligned so I'm assuming a housekeeper did it. But these sheets were stained, had particles between the bedding, and had human hair on them. Im assuming this place was cleaned because the bathroom was clean at least. So we told them about the situation and we moved rooms. The room was much cleaner. I complained to the front desk the following morning. They offered to refund my money but I had to go through Expedia first since I booked the room under them. Four days later I still can't get a refund because Expedia is claiming they can't get a hold of management. I then tried this morning and no one will return my calls, either. Probably avoiding the whole situation. Definitely not a great experience. I'm not one to complain but this is being handled poorly. I dont recommend staying here. Definitely not worth the price.
Stayed 1 night in Mar 2025

10/10 Excellent

Dina

Stayed 1 night in Mar 2025

6/10 Okay

Rachel

Liked: Cleanliness, staff & service

Quick trip to Billings

There was lots of high school kids there for basketball tournaments. They gave us a room away from all the noise so we were happy about that. Beds were sunken and not very comfortable but that was our only complaint
Stayed 1 night in Mar 2025

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked a little sketchy in the back parking lot
Stayed 1 night in Mar 2025

8/10 Good

Shanny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Sebastian

Stayed 4 nights in Feb 2025

4/10 Poor

Megan

Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristin

Stayed 1 night in Mar 2025