Comfort Suites Billings

2.5 star property

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Photo gallery for Comfort Suites Billings

Exterior
Lobby
Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Parking available
  • Housekeeping
  • Breakfast included

Explore the area

Map
4908 Southgate Dr, Billings, MT, 59101
  • Rimrock Mall
    ‪5 min drive‬
  • Reef Indoor Water Park
    ‪7 min drive‬
  • MetraPark
    ‪9 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪16 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed, Bathtub Only)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking (2 Queen,2 Person Sofa Bed, Tub Only)

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Bathtub

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed, Shower Only)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Billings

Billings hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour business center, and a hot tub. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
Comfort Suites Billings offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Comfort Suites Billings features an indoor pool and a hot tub. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Comfort Suites Billings is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 6 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • Extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Extended parking fee: USD 5.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 8:00 AM to 11 PM

Property is also known as

Comfort Suites Hotel Billings
Comfort Suites Billings
Comfort Suites
Comfort Suites Billings Hotel
Comfort Suites Billings Billings
Comfort Suites Billings Hotel Billings

Comfort Suites Billings Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 523 out of 955 reviews
Rating 8 - Good. 243 out of 955 reviews
Rating 6 - Okay. 80 out of 955 reviews
Rating 4 - Poor. 65 out of 955 reviews
Rating 2 - Terrible. 44 out of 955 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice facility.
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy and clean
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Tracey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never had such poor customer service anywhere!!
We reserved a handicap room. My husband is in a wheelchair and when we arrived we were told no handicap rooms were clean. We asked for a stool or chair for the shower and were told by the front desk person to go purchase what we needed to make the room accessible to us. So we went and bought a stool got into the room and went to wash our hands and there was no hand soap. So we went to the front desk and asked for some soap and they didn't have any. So the clerk handed us bottles of shampoo and conditioner and makeup wipes to use.
Stayed 1 night in Dec 2024

10/10 Excellent

Krystal Rosebud

Liked: Cleanliness, staff & service, property conditions & facilities
Convince and safe
Stayed 1 night in Dec 2024

10/10 Excellent

jackie

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Marinus

Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Alicia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lori, Dimock

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Karmen

Liked: Cleanliness, property conditions & facilities
I mostly love this hotel. It's always clean and quiet. My only complaint is that every time I stay here, which is quite often, I travel to Billings for work frequently. My room keys are never programmed correctly for my length of stay. I always have to go back down to the desk because my keys won't work and I cannot get into my room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daralynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No room service but just a walk across the street to a restaurant and lounge
Stayed 1 night in Nov 2024

6/10 Okay

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Bret, Williston

Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Property conditions & facilities, room comfort
Very nice and clean. Would stay again.
Stayed 1 night in Nov 2024

6/10 Okay

Kyrie

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, but didn’t seemed real phased when we reported watching mice run around in the breakfast area. When I reported the mice, the lady at the front desk, just shrugged her shoulders and said I’m sorry, but it’s winter time. When we got into our room, we had to call front desk to have them sent sheets up to change the dirty sheets left on the Hideaway bed. Other than that, the hotel was fine.
Stayed 1 night in Nov 2024

8/10 Good

Sierra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pretty good stay at the Comfort Suites
Staff was friendly and the room was clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy staying at Comfort Suites. They have larger rooms for us... 4 grandkids. They are very friendly and the rooms are so clean.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Mostly good, a few issues this time
The pros: huge room, very clean, good value for money. Nice pool and decent breakfast. Cons: key card kept failing, had to get it reprogrammed 4 times in 2 days. Happened to many other guests too. TV glitched out every 30 seconds or so, microwave also on last legs. Fox News blasting in lobby 24/7 (blech!)
Stayed 2 nights in Nov 2024

2/10 Terrible

Benjamin

Traveled with family
Disliked: Cleanliness, staff & service
We were given the wrong room and were told there was nothing they could do about it by both morning and night staff. They also showed little care and did not apologize without offering a discount. I payed for a king suite and got a double queen. The breakfast was also terrible.
Stayed 1 night in Nov 2024

8/10 Good

Gregg

Business traveler
Liked: Amenities, property conditions & facilities
Perfectly nice 'budget' motel. Only complaint is there is a strong, odd odor in the common areas. Not in the room, though.
Stayed 1 night in Oct 2024

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024