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Comfort Suites Billings

2.5 star property

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Photo gallery for Comfort Suites Billings

Exterior
Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Free airport shuttle
  • Pool
  • Parking available
  • Housekeeping
  • Breakfast included
$167
includes taxes & fees
Sep 6 - Sep 7

Explore the area

View in a map
4908 Southgate Dr, Billings, MT, 59101
  • Rimrock Mall
    ‪4 min drive‬
  • Reef Indoor Water Park
    ‪5 min drive‬
  • Riverfront Park
    ‪6 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed, Bathtub Only)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed, Bathtub Only)

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen,2 Person Sofa Bed, Tub Only)

Suite, Multiple Beds, Non Smoking (2 Queen,2 Person Sofa Bed, Tub Only) | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (2 Queen,2 Person Sofa Bed, Tub Only)

8.8 out of 10
Excellent
(14 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed, Shower Only)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed, Shower Only)

8.4 out of 10
Very good
(31 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, 1,167 reviews
La Quinta Inn & Suites by Wyndham Billings

About this property

Comfort Suites Billings

Billings hotel with indoor pool
An indoor pool, a 24-hour business center, and a hot tub are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
Comfort Suites Billings offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Comfort Suites Billings features an indoor pool and a hot tub. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.
A complimentary buffet breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 6 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • Extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Extended parking fee: USD 5.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 8:00 AM to 11 PM

Property is also known as

Comfort Suites Hotel Billings
Comfort Suites Billings
Comfort Suites
Comfort Suites Billings Hotel
Comfort Suites Billings Billings
Comfort Suites Billings Hotel Billings

Comfort Suites Billings Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 538 out of 1001 reviews
Rating 8 - Good. 255 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in May 2025

10/10 Excellent

Jayson, Glenn Heights

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in May 2025

10/10 Excellent

Keli

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a great first stay here during soccer tournaments. Everything was clean.
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, friendly and helpful front desk staff
Stayed 1 night in May 2025

10/10 Excellent

Glenda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, comfortable, very clean. Did not use the pool area. The only problem was at breakfast there was no hot water for the tea bags, none of the offered drinks were sugar free (for diabetics).
Stayed 2 nights in May 2025

8/10 Good

Kelly

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Breanne

Stayed 1 night in May 2025

2/10 Terrible

Jaylan

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beds still had pet hair all over from previous guest, sofa bed was so dirty! Woke up to a bug on my pillow! My head started itching after leaving.. at my next pit stop I found a bug in my hair again! Hair dryer had so much dust collected on it- such a hazard! Overall very unclean, by far the worst hotel stay we’ve been too.
Stayed 1 night in May 2025

8/10 Good

Matthew

Stayed 1 night in May 2025

4/10 Poor

James P

Traveled with family
Disliked: Staff & service, property conditions & facilities
The lighting was poor in the bedroom and had missing light bulbs, they had turned the heat to 87 and blamed in on the previous guest, meaning house cleaning must not had entered the room if they were honest
Stayed 1 night in May 2025

10/10 Excellent

Gersson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kathryn, Gillette

Stayed 1 night in May 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No towels - NONE

Be advised - You will have towels in your room when you arrive, but if you stay for more than one night you will not get anymore. We checked in on a Friday and was told Saturday when we requested replacement towels they would be available Sunday at 3 - after our check out. The sofa bed has a spring that shoots up through, you are better off sleeping on the floor. The soap dispensers on the wall of hte shower fell off and onto my son's feet. The room smelled of smoke and bad cologne. Would never recommend this hotel to anyone ever, Id rather sleep in my car
Stayed 2 nights in May 2025

4/10 Poor

DeeAnn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good

From the check in to now this experience has not been good. The hotel was over booked and had issues with check-ins. Which lead to them knocking on doors and calling rooms after midnight to verify your name. We got triple charged. They had no pool towels.
Stayed 2 nights in May 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Joan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

Called ahead for late check in. Arrived 11 pm. Checked in, got keys to room that didn't work. Next set of keys and room were already occupied and we walked in on people in bed. Sat in lobby for approximately 1 hour to find out they didn't have a room for us. Sent to sister hotel Howard Johnson which was not friendly, clean, or had any knowledge that we were being sent over because of an error. Not worth the price I paid for a suite to get this as a place to stay. Go back next day to Comfort Suites as were told to do. They had no idea what had happened the night before and no record of us coming back. We did finally get a room and that night we had people walk in on us that they had given the same room to. No offer of any compensation!
Stayed 2 nights in May 2025

2/10 Terrible

Alex

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hair on our bedding, clumps of hair around the pool as well. We checked into our room and left our belongs and left. We came back and our room key didn’t work- someone else had been in our room. Hotel had over booked and they were giving already occupied rooms to new people checking in. Around midnight, their computer system crashed and they called and woke us up to confirm who was staying in the room. Room was booked through Expedia so hotel would not honor government discount, even though the manger at check-in said they would. Shower water was warm but never hot enough for a comfortable shower.
Stayed 2 nights in May 2025

6/10 Okay

Sarah

Traveled with family
We had issues with check in because the hotel was overbooked. The room was ok. There were stains on the carpet, mattress cover and curtains. We only had Luke warm water to shower with for our two days of the stay. The room size was decent and minus the stains it was pretty clean
Stayed 2 nights in May 2025

10/10 Excellent

Charlee

Stayed 2 nights in Apr 2025

2/10 Terrible

Heather

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good. Potential for a great hotel.. rooms are spacious but not clean had to ask for extra sheets to cover the couch as it was filthy and full of stains. Bedding had multiple stains. No hot water staff was extremely rude and short with everyone. Pool was cloudy and gross. Elevator smelled like mold and was filthy the entire time. There was an alarm going off in the middle of the night and when the front desk was called we were met with a very disrespectful response and even one time the front desk personnel just hung up after saying “ I know it’s going off again!” For this I would never recommend this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

sage

Stayed 1 night in Apr 2025

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Natalie

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
They had no idea what room we reserved and tried to put us in a lesser one than what we purchased. Blamed it on the cleaning staff. Will not be staying here again.
Stayed 1 night in Apr 2025

6/10 Okay

Leslie, Kyle

Stayed 1 night in Apr 2025