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Extended Stay America Suites Billings West End

2.5 star property

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Photo gallery for Extended Stay America Suites Billings West End

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Studio, 1 Queen Bed, Accessible, Non Smoking | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Laundry
  • Parking included
  • Free WiFi
$92
includes taxes & fees
Oct 30 - Oct 31

Explore the area

View in a map
4950 Southgate Dr, Billings, MT, 59101
  • Place, Rimrock Mall
    ‪4 min drive‬
  • Place, Reef Indoor Water Park
    ‪5 min drive‬
  • Place, Riverfront Park
    ‪6 min drive‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(25 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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Exterior
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About this property

Extended Stay America Suites Billings West End

Billings hotel with in-room kitchens
Along with coffee/tea in a common area, this smoke-free hotel has laundry facilities and a front-desk safe. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Billings West End offers 104 accommodations with coffee/tea makers and irons/ironing boards. 50-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary uncovered self parking is available on site.

Extended Stay America Suites Billings West End is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Extended Stay America Billings West End
Extended Stay America End Hotel Billings West
Extended Stay America Billings West End Hotel
Hotel Extended Stay America Billings - West End Billings
Extended Stay America Billings West End Hotel
Extended Stay America Billings West End
Billings Extended Stay America Billings - West End Hotel
Hotel Extended Stay America Billings - West End
Extended Stay America Billings - West End Billings
Extended Stay America End Hotel
Extended Stay America End
Extended Stay America End
Extended Stay America Billings West End
Extended Stay America Suites Billings West End Hotel
Extended Stay America Suites Billings West End Billings
Extended Stay America Suites Billings West End Hotel Billings

Reviews

Extended Stay America Suites Billings West End Reviews

7.4

Good

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 347 out of 1009 reviews
Rating 8 - Good. 284 out of 1009 reviews
Rating 6 - Okay. 144 out of 1009 reviews
Rating 4 - Poor. 121 out of 1009 reviews
Rating 2 - Terrible. 113 out of 1009 reviews

Reviews

8/10 Good

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Breakfast consisted of nutrigrain bars, muffins, instant oatmeal, and coffee. The air conditioner struggled a little, but worked enough to almost keep the room comfortable. The room was pretty clean, everything worked, the beds were comfortable. Staff was very helpful, professional, and nice. Great hotel.
Stayed 1 night in Jul 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
We got in late and had to search to find someone to get us keys. Got to room and there are no sheets, comforters or towels. Had to go back to the getting desk, no one was there again. So we searched for where sheets, blankets and towels were and got them ourselves. Upon check out the front desk person rolled there eyes and tossed muffins at us for the complimentary breakfast. Then said to take it up with someone else.
Stayed 1 night in Jul 2025

10/10 Excellent

Jaris

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, it was great. Will be staying here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Britni

Traveled with group
Stayed 1 night in Jul 2025

6/10 Okay

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was fine except the carpet needed a good scrubbing. What no ice machine!!!! Even Road Star 6 has an ice machine!
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice helpful staff. Facilities have been recently gone through and are in good shape. Good value
Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was an easy place to get in and out of and a great value for the money.
Stayed 1 night in Jun 2025

8/10 Good

Don

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were all accommodating.
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon, burlington

Liked: Property conditions & facilities
Quiet and clean
Stayed 1 night in Jul 2025

8/10 Good

Chelsie

Stayed 1 night in Jul 2025

4/10 Poor

Lai, Puyallup

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Edna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing. Service is terrible..staff not paying attention in the reception.. no availble hot water for tea. Hallway is dirty as well as the elevator.
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

qui

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Amber

Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rate and convenient to interstate. Haven't stayed at an extended stay place before, room had fridge freezer and stove etc, if you were there long term you can request pits/pans etc. As an overnight customer all I really wanted was an in room coffee maker, which was absent. There was a basic coffee and muffin/nutri grain breakfast in the lobby. The desk staff were funny and personable and the restaurant a bldg away was exceptional.
Stayed 1 night in Jun 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and area is very safe
Stayed 1 night in Jun 2025

10/10 Excellent

Beverly Dea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator, King rooms downstairs only, double upstairs only. Rooms are clean, bed comfortable, great breakfast. And pool area is nice.
Stayed 1 night in Jun 2025

2/10 Terrible

Integra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is aggressive a worker swung a cane at me after trying to hit on me on the elevator. Another came to my room banging on the door to yell at me for putting a trash can in the hallway saying they will not do trash service or any service for me. The booking says free breakfast but there is no breakfast. The manager will ignore people at the desk refusing to even make eye contact while chatting away on the phone. there are no soap or towels or cloths for the kitchens. the internet barely works, its on the highway and very loud. the only friendly people are the workers from the company replacing the beds here. There are piles of trash and bits of food etc on the carpet in the hallway and towels that have been on the floor several days because the staff refuses to take towels or clear trash even the boxes and such from beds being replaced i guess they expect the guests to clean up after the renovation workers as well.
Stayed 2 nights in Jun 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Natasha

Stayed 1 night in Jun 2025

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Candy did our check in and she was very professional and quick. Thank you. Clean room with lots of room
Stayed 1 night in Jun 2025

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and spacious

Pleasantly surprised nice room, spacious, and good value.
Stayed 1 night in Jun 2025