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Extended Stay America Suites Billings West End

2.5 star property

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Photo gallery for Extended Stay America Suites Billings West End

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Lobby
Studio, 1 Queen Bed, Accessible, Non Smoking | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
4950 Southgate Dr, Billings, MT, 59101
  • Riverfront Park
    ‪4 min drive‬
  • Rimrock Mall
    ‪6 min drive‬
  • Reef Indoor Water Park
    ‪8 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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Exterior

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The price is $112 total
includes taxes & fees
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About this property

Extended Stay America Suites Billings West End

Billings hotel with in-room kitchens
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Billings West End offers 104 accommodations with MP3 docking stations and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hair dryers can be requested.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary uncovered self parking is available on site.

Extended Stay America Suites Billings West End is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Extended Stay America Billings West End
Extended Stay America End Hotel Billings West
Extended Stay America Billings West End Hotel
Hotel Extended Stay America Billings - West End Billings
Extended Stay America Billings West End Hotel
Extended Stay America Billings West End
Billings Extended Stay America Billings - West End Hotel
Hotel Extended Stay America Billings - West End
Extended Stay America Billings - West End Billings
Extended Stay America End Hotel
Extended Stay America End
Extended Stay America End
Extended Stay America Billings West End
Extended Stay America Suites Billings West End Hotel
Extended Stay America Suites Billings West End Billings
Extended Stay America Suites Billings West End Hotel Billings

Extended Stay America Suites Billings West End Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 333 out of 1003 reviews
Rating 8 - Good. 286 out of 1003 reviews
Rating 6 - Okay. 151 out of 1003 reviews
Rating 4 - Poor. 119 out of 1003 reviews
Rating 2 - Terrible. 114 out of 1003 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jack G.

Liked: Staff & service
Disliked: Amenities
Online stated "breakfast", but it's not a typical hot breakfast. But price is relevant to that type of breakfast. Room was nice.
Stayed 1 night in Feb 2025

10/10 Excellent

alejandro

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Steven, Billings

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Jordyn

Stayed 1 night in Jan 2025

8/10 Good

Donna

Stayed 2 nights in Jan 2025

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extend stay

Employees are all kind and helpful safe and quiet environment definitely would like to make sure two specific employees are recognized I see them help to the best of their abilities especially to my myself which is supper appreciative, and definitely does not go unnoticed and I hope the hotel higher ups see that as well those employees being Chris and Destiny thank you
Stayed 1 night in Feb 2025

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night 5

Great staff very nice and helpful. Chris was a huge help was and still is very helpful patient and generous for that he is deeply appreciated and should most definitely be recognized more.
Stayed 1 night in Jan 2025

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
I like to be able to walk around the city and explore retail or other amenities within walking distance of a hotel. This location is in a part of town which doesn't have many amenities within walking distance. The lobby is cramped and dated, but the rooms themselves are clean and wel-maintained. For the price of less than $100, I felt the experience was very good.
Stayed 1 night in Jan 2025

10/10 Excellent

Natasha

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Norberto

Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Jan 2025

10/10 Excellent

DeAndre

Business traveler
Stayed 6 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs some maintenance Noisy fan on heater
Stayed 1 night in Jan 2025

8/10 Good

Kelly

Stayed 1 night in Dec 2024

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good price and I would go there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda, Poplar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant experience! I’d stay again!
Stayed 1 night in Dec 2024

6/10 Okay

Brenda

Disliked: Cleanliness, staff & service

You get what you pay for with this hotel

The room was clean and quiet. The only serious cleanliness problem was with the washers and dryers in the laundry room. Overall, the hotel was as expected for a budget priced property in regard to sparse amenities, lack of services or perks on site, room decor and bed comfort plus well worn carpets and hallways. Overall, I was satisfied for the price paid. My only complaint was poor customer service at the front desk by a few employees severe enough to affect my stay. The general manager didn’t possess the skills necessary for his position and I almost went to a different hotel when booking a second one week stay due to his unprofessional attitude. Secondly, the afternoon desk clerk was too busy on her phone or coloring projects to properly acknowledge a guest standing at the desk needing service.
Stayed 7 nights in Dec 2024

10/10 Excellent

Paula

Stayed 1 night in Nov 2024

10/10 Excellent

Brandon, Lame Deer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and courteous. They were exceptional in making sure my check-in went smoothly without any stresses on my part
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024