2/10 Terrible
Jaymes
Traveled with partner
Oct 21, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Unacceptable — A Complete Violation of Privacy and Safety ★☆☆☆☆
Our stay at this hotel was one of the most unsettling travel experiences we’ve ever had. Hotel staff entered our room twice without knocking — both times while we were inside — despite us clearly stating that we were booked until Sunday morning.
Then, after being away for the afternoon, an entirely new family was checked into our room and walked in on us while we were changing for dinner. Yes, you read that correctly — strangers were given keys to our occupied room.
When I went to the front desk to address this, the staff simply brushed it off. I explained the situation, asked them to confirm our reservation, and requested a call back to clarify what happened. No one ever called us. No apology, no accountability, nothing.
At that point, we no longer felt safe staying in the hotel. We checked out immediately and found somewhere else — because once your room is treated like an open door, there’s no reason to believe your belongings or personal safety are secure.
Completely unacceptable, unprofessional, and unsafe. If you value your privacy or even basic hotel standards, stay far away from this place.
Jaymes
Stayed 3 nights in Oct 2025