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Sleep Inn Billings

2.5 star property

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Photo gallery for Sleep Inn Billings

Reception
Exterior
Lobby
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
4904 Southgate Dr, Billings, MT, 59101
  • Riverfront Park
    ‪3 min drive‬
  • Rimrock Mall
    ‪5 min drive‬
  • Reef Indoor Water Park
    ‪7 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Sleep Inn Billings

Billings hotel with free breakfast
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Sleep Inn Billings offers 74 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers.

This Billings hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Billings
Sleep Inn Hotel Billings
Sleep Inn Billings Hotel
Billings Sleep Inn
Sleep Inn Billings Hotel
Sleep Inn Billings Billings
Sleep Inn Billings Hotel Billings

Sleep Inn Billings Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 301 out of 972 reviews
Rating 8 - Good. 312 out of 972 reviews
Rating 6 - Okay. 158 out of 972 reviews
Rating 4 - Poor. 103 out of 972 reviews
Rating 2 - Terrible. 98 out of 972 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Vance

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor stay

The double room was tiny and had small beds. No room in the bathroom with many issues from lights burnt out to handle on bathroom door broke. Dirty bed spreads, carpet, and overall a very run-down building. Price was a little more than others but definitely not worth it. I will not be back.
Stayed 1 night in Feb 2025

8/10 Good

Ethanie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and welcoming. Our stay at night was very quiet. There was an easy check-in and check-out. It was during the off-season, but the price was reasonable.
Stayed 3 nights in Jan 2025

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Peggy

Traveled with pets
Liked: Cleanliness, staff & service, amenities
Very convenient location, the staff is really nice
Stayed 1 night in Nov 2024

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ronaldo

Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good. Coffee in room was awful. Need to put a few dairy creamers in the refrigerator
Stayed 1 night in Nov 2024

6/10 Okay

Nancy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were superb. But - TV had 2 remotes and neither worked. Maintenance not available and no other remotes or batteries could be found. Quilt on one bed was filthy. Many of the electrical plug-ins just did not work. carpet was filthy
Stayed 1 night in Nov 2024

2/10 Terrible

Amy

Traveled with family
Disliked: Cleanliness, staff & service
No shampoo in the shower. When called the front desk they told me they were getting off shift and would see what they could do. Never provided shampoo. Makes me wonder if they even cleaned the shower from the last person staying there. Hotel was ran down and needs management/employees that care. Needs customer service training desperately
Stayed 1 night in Nov 2024

6/10 Okay

Brad

Stayed 1 night in Nov 2024

6/10 Okay

Erin

Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Lois

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get to from the airport. It was clean and comfortable. The clerk was very helpful to find us a room close to the door for easy access.
Stayed 1 night in Oct 2024

2/10 Terrible

Adrienne

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty. Homeless man in hallway
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accomadating!
Stayed 3 nights in Jun 2024

8/10 Good

My'riah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Susan. VAN

I never went. I made a mistake on the date and they would not do anything
Stayed 1 night in Sep 2024

6/10 Okay

Peggy

Traveled with pets
Liked: Staff & service, amenities
Very easy and convenient location, good place if you travel with a pet!
Stayed 1 night in Sep 2024

8/10 Good

Gretchen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night

Accommodations were ok. Beds very comfortable, room coffee pot didn’t work. Breakfast was eggs and sausage with the usual.
Stayed 1 night in Sep 2024

10/10 Excellent

Margaret-Ann

Stayed 2 nights in Aug 2024

2/10 Terrible

Meagan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel experience

First the lobby was full of people either checking in or having problems with their keys or rooms. We got checked in, went to our room and it hadn’t even been cleaned yet. The hotel itself did not look appealing on the inside. We ended up just leaving and going to a different hotel, and was not able to get our money back.
Stayed 1 night in Sep 2024

6/10 Okay

Bruce

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This review is difficult to make because there is much to like about this motel. The staff, small as it is, gives their best efforts to help. However, it is clear the business model for this motel is to keep staff numbers low, skeletal at times. During my three-night stay, the internet service for the entire motel went down for the entire last half of my stay. It wasn't an intermittent outage. it was complete, 36-hour outage. I was unable to reconfirm my flight home, which the airlines require or they cancel your reservation. I continuously tried to log onto the internet to reconfirm the flight and to get my boarding pass, throughout the full 36 hours of the outage. During those final 36 hours, there was no one on staff who was able to fix this problem. It should not be left up to the guest for to accommodate the problems problem the hotel is encountering. This may seem like not that big a deal, but the airlines will re-sell the seat if you do not confirm your flight during the final run-up to the departure time. The fault here lies not with the very kind and earnest staff. They simply did not have the authority to hire someone to do what they couldn't do. They were custodial and strictly front desk staffers. A 36-hour internet outage is unacceptable.
Stayed 3 nights in Sep 2024

4/10 Poor

Marian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Is smelt musky. We had to spray the room it was so bad. Really overpriced for what you received. The evening worker was not friendly at all and rude to people. The morning staff was nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon, Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for the pricey
Stayed 1 night in Aug 2024

4/10 Poor

Randy

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
rooms and common areas smelled like dog
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Comfortable bed. Staff was very friendly and happy to help. Hotel is is in process of updating the facility. Room is small but nice. This hotel was better than expected at this price point.
Stayed 1 night in Aug 2024