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SureStay Plus Hotel by Best Western Billings

2.5 star property

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Interior
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Free daily continental breakfast
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
$135
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
3040 King Ave W, Billings, MT, 59102
  • Rimrock Mall
    ‪3 min drive‬
  • Reef Indoor Water Park
    ‪4 min drive‬
  • ZooMontana
    ‪5 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

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In-room safe, blackout drapes, iron/ironing board, free WiFi

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  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.3 out of 5, Excellent, (1700)
$142 nightly
The price was $166
The price is $142 total
includes taxes & fees
Kelly Inn Billings Montana

About this property

SureStay Plus Hotel by Best Western Billings

Billings hotel close to Rimrock Mall
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Billings offers 87 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, SureStay Plus Hotel by Best Western Billings provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 782 square feet (73 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and a picnic area. Onsite self parking is complimentary.

SureStay Plus Hotel by Best Western Billings is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6 AM and 9:30 AM and on weekends between 6:30 AM and 10 AM.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • 24-hour business center
  • 782 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 7 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Lexington Inn Billings
Lexington Inn Hotel Billings
Lexington Inn & Suites Billings Hotel Billings
Lexington Inn And Suites Billings
Lexington Billings
Lexington Inn & Suites Billings Hotel
Lexington Inn Suites Billings
SureStay Plus Hotel Best Western Billings
SureStay Plus Best Western Billings
Surestay Plus By Best Billings
SureStay Plus Hotel by Best Western Billings Hotel
SureStay Plus Hotel by Best Western Billings Billings
SureStay Plus Hotel by Best Western Billings Hotel Billings

SureStay Plus Hotel by Best Western Billings Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1004 reviews
Rating 8 - Good. 269 out of 1004 reviews
Rating 6 - Okay. 94 out of 1004 reviews
Rating 4 - Poor. 52 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Evan

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Needs some work!!!
Stayed 1 night in May 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the convience of the location, room was clean and quit.
Stayed 2 nights in May 2025

4/10 Poor

Kristina

Traveled with family
Disliked: Room comfort

Not safe for kiddos

We stayed here for a volleyball tournament. In the morning, about 2 hours before checkout housekeeping came into our room without knocking. I told them we would not be leaving before 11
Stayed 2 nights in May 2025

10/10 Excellent

Arlen, West Fargo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice newer building, room very spacious and clean. Staff very friendly and excellent breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Evan

Traveled with family
Liked: Staff & service
Disliked: Amenities
Needs some work to the inside.
Stayed 1 night in Apr 2025

4/10 Poor

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Missing confirmation at hotel and overcharged

When we arrived at the hotel, they did not have our reservation. They said it was not confirmed by hotels.com. They were booked so we thought we did not have a room. The front desk supervisor was helpful and that she managed to rearrange and supply a room for us. However, we ended up paying over $100 more for the weekend than we had originally booked. When I contacted hotels.com I was told that I will need to communicate directly with the hotel in a couple of days. Very disappointed because I’ve been using This app for many years.
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfortable and staff was very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Stayed 1 night in Apr 2025

4/10 Poor

Amanda

Traveled with partner
Liked: Staff & service
Disliked: Amenities
This property was next to a Panda Express and that was the highlight of the stay. The property is very dated and very dark. Looks like a minor cosmetic update has been done to the soft furnishings but you can't escape the age of the place. Staff were really nice and the breakfast was pretty good too but sleep quality was terrible. Old AC unit kept cycling on and off with a lot of fanfare, so too the old bar fridge. Shower is inside a very very slippery bath meaning a step in over several inches of bath side. Also the bath was slow to drain meaning by the end of the shower you're ankle deep in water. Overpriced for what you get.
Stayed 1 night in Apr 2025

10/10 Excellent

Joel, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff and professional. Quick check-in. Very clean and comfortable rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia Nicole

Stayed 1 night in Mar 2025

10/10 Excellent

DeAnne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

JENNIFER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overal Good Stay!

The price was fair and overall this was a great hotel! The pool and hot tub were also welcoming after our drive there. We had a room that had a connecting door and could hear everything from the neighbors next door which wasn't ideal.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carrie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Melissa

Traveled with family and small children
Liked: Staff & service
Neighbors beside and below . Very noisy ! Had to complain multiple times. Could’ve slept better in my car and a lot cheaper
Stayed 2 nights in Apr 2025

4/10 Poor

Mandy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
For $190 a night I would expect to be able to take a shower without scalding hot or freezing cold water. Front desk gals were awesome but unfortunately we won’t be coming back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffrey, Germantown

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accomodating and super friendly. Loved this location to restaurants around this area. Would stay here again on a return trip to Billings, Montana.
Stayed 2 nights in Apr 2025

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk staff was not very nice, but the day staff was incredible
Stayed 2 nights in Apr 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

min

Stayed 1 night in Apr 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the main strip for food & gas. Walmart close by. Very quiet!
Stayed 1 night in Apr 2025

6/10 Okay

diana

Stayed 1 night in Apr 2025

8/10 Good

Cynthia, Pagosa Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful!
Stayed 2 nights in Apr 2025