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SureStay Plus Hotel by Best Western Billings

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Billings

Interior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk
Free daily continental breakfast
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | Premium bedding, pillowtop beds, in-room safe, desk
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
$104
includes taxes & fees
Jan 1 - Jan 2, 2026

Explore the area

View in a map
3040 King Ave W, Billings, MT, 59102
  • Place, Onyx Casino
    ‪6 min walk‬
  • Place, Advanced Care Hospital of Montana
    ‪3 min drive‬
  • Place, Rimrock Mall
    ‪3 min drive‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite-1 King Bed, Non-Smoking, One Bedroom, Sofabed, Living Room, Lounge Chair, Microwave And Refrigerator

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Larger 1 King Bed And Sofabed Room Living Area Wifi Microwave Refrigerator Non Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Work Desk, Lounge Chair, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Mobility Accessible, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Lounge Chair, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Mobility Accessible, Roll in Shower, Coffee Maker, Microwave and Refrigerator, Non-Smoking

  • Sleeps 4

1 King 1 Queen, Non-Smoking, Larger Room, Sofa, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Bathtub, Microwave And Refrigerator, Wifi, Non Smoking

  • Sleeps 4

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About this property

SureStay Plus Hotel by Best Western Billings

Billings hotel close to Rimrock Mall
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Billings offers 87 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, SureStay Plus Hotel by Best Western Billings provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 782 square feet (73 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and a picnic area. Onsite self parking is complimentary.

SureStay Plus Hotel by Best Western Billings is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6 AM and 9:30 AM and on weekends between 6:30 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • 24-hour business center
  • 782 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 7 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Lexington Inn Billings
Lexington Inn Hotel Billings
Lexington Inn & Suites Billings Hotel Billings
Lexington Inn And Suites Billings
Lexington Billings
Lexington Inn & Suites Billings Hotel
Lexington Inn Suites Billings
SureStay Plus Hotel Best Western Billings
SureStay Plus Best Western Billings
Surestay Plus By Best Billings
SureStay Plus Hotel by Best Western Billings Hotel
SureStay Plus Hotel by Best Western Billings Billings
SureStay Plus Hotel by Best Western Billings Hotel Billings

SureStay Plus Hotel by Best Western Billings Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 574 out of 1001 reviews
Rating 8 - Good. 261 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the stay.

The rooms were renovated but cheaply, the hot tub was freezing, the bathroom sink took a long time to drain and the A/C unit surged many times and never cooled properly.
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Lorna

Traveled with family
Liked: Cleanliness, amenities
Breakfast not as good as other Best Western’s that I have stayed at.
Stayed 2 nights in Aug 2025

10/10 Excellent

Randall

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced basic hotel that was clean with a comfortable bed. The staff were great! Would stay here again!
Stayed 1 night in Aug 2025

2/10 Terrible

Wendy

Disliked: Staff & service
Nothing
Stayed 1 night in Aug 2025

6/10 Okay

Dawna

Traveled with group
Liked: Cleanliness, staff & service
The hot tub was warm, at most, with blasts of coolness. Air in room was warm during the night, air conditioner was inconsistent.
Stayed 1 night in Aug 2025

8/10 Good

Mikhayla

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good for the price, friendly staff and decent rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Sheila

Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Deanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Very comfortable Heather was amazing
Stayed 1 night in Aug 2025

8/10 Good

Fatemeh

Traveled with family
The bathtub was clogged and shower curtain smelled. The bed sheets were noisy
Stayed 1 night in Aug 2025

4/10 Poor

Amanda

Traveled with partner
Disliked: Cleanliness
The bathtub was nasty and we had a dirty washrag
Stayed 3 nights in Aug 2025

8/10 Good

Rachel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Mareda

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
the AC did not work. The maintenance guy came up the first night and made it sound like we didn't know how to run it. Thankful it wasn't to hot outside. We left the curtains closed for the 2 days we were there.In actuallity it still didn't work when he left. The pillows were flat. It's an older place that they have tried to upgrade. It was OK.
Stayed 2 nights in Aug 2025

8/10 Good

Donald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Patti

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and clean room!

The staff was great and courteous. The bed was very comfortable. The hot bath was amazing. Thank you!
Stayed 2 nights in Aug 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service
Xxx
Stayed 1 night in Aug 2025

10/10 Excellent

Lyall

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, hearty free breakfast, and friendly service. The hot tub water wasn't hot, but they thanked me for mentioning it and said they'd fix it.
Stayed 1 night in Aug 2025

8/10 Good

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many food options, bed were comgy and linens comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Stayed 1 night in Aug 2025

2/10 Terrible

Joseph

Traveled with family
Disliked: Staff & service
Everything in the hotel was good and as expected. But unfortunately, when we got in our room, our air unit was frozen. According to the maintenance man, it was caused by the previous guests. We watched him chip away at the ice on the air unit with his credit card as he described how something like that could only happen when it’s ran below 65 for several days. He then went on to explain how the only way to thaw it out was to turn the unit to 85 degrees for at least a hour. We were given a fan. There were no other room available so we had no choice but to sleep there. It remained hot for the entire night. Sadly, the hotel personnel blamed us for causing the problem. Even though we had only been in the room for a very short time and had the air at 65 degrees. This is disappointing because we always choose Best western for their great prices and clean rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay!! Clean quiet, good beds, standard breakfast food although decent.
Stayed 1 night in Aug 2025

6/10 Okay

hayle

Liked: Staff & service
Stayed 1 night in Jul 2025