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Aparthotel

Cassia Bintan, part of Banyan Group

4.0 star property
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Photo gallery for Cassia Bintan, part of Banyan Group

Outdoor pool, pool umbrellas, sun loungers
1 bedroom, minibar, in-room safe, laptop workspace
Exterior
Two Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort) | 1 bedroom, minibar, in-room safe, laptop workspace
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Pool
  • Barbecue grill
  • Parking included
  • Laundry
$106
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
Jalan Teluk Berembang, Laguna Bintan Resort, Bintan, 29155
  • Laguna Bintan Golf Club
  • Bandar Bentan Telani Ferry Terminal
    ‪14 min drive‬
  • Plaza Lagoi
    ‪23 min drive‬
  • Singapore (SIN-Changi)

Room options

View all photos for One Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

Two Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort) | 1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

  • 667 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One Bedroom Garden View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

In-room dining

One Bedroom Garden View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Ocean View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Ocean View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

  • 667 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One Bedroom Suite Queen - Free Return Transfer (BBT Terminal and Resort)

View from room

One Bedroom Suite Queen - Free Return Transfer (BBT Terminal and Resort)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Garden View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Garden View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

  • 667 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Two Bedroom Ocean View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Ocean View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

  • 667 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One Bedroom Loft Queen -Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Loft Queen -Free Return Transfer (BBT Terminal and Resort)

  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One-Bedroom Ocean Apartment - Free Return Transfer (BBT Terminal and Resort)

1 bedroom, minibar, in-room safe, laptop workspace

One-Bedroom Ocean Apartment - Free Return Transfer (BBT Terminal and Resort)

  • 452 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Suite Twin - Free Return Transfer (BBT Terminal and Resort)

View from room

One Bedroom Suite Twin - Free Return Transfer (BBT Terminal and Resort)

  • 452 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Garden View Suite Twin - Free Return Transfer (BBT Terminal and Resort)

View from room

One Bedroom Garden View Suite Twin - Free Return Transfer (BBT Terminal and Resort)

  • 452 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Suite Queen

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Suite Queen

  • Sleeps 2

View all photos for Two Bedroom Ocean View Suite Queen

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Ocean View Suite Queen

  • Sleeps 3

View all photos for One Bedroom Garden View Suite Queen

Combined shower/tub, free toiletries, hair dryer, slippers

One Bedroom Garden View Suite Queen

  • Sleeps 2

View all photos for One Bedroom Garden View Loft Queen

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Garden View Loft Queen

  • Sleeps 2

View all photos for One Bedroom Ocean View Suite Queen

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Ocean View Suite Queen

  • Sleeps 2

View all photos for Two Bedroom Garden View Suite Queen

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Garden View Suite Queen

  • Sleeps 3

View all photos for One Bedroom Loft Queen

40-inch LED TV with cable channels, TV

One Bedroom Loft Queen

  • Sleeps 2

View all photos for Two Bedroom Garden View Loft Queen

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Garden View Loft Queen

  • Sleeps 3

View all photos for One Bedroom Suite Twin

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Suite Twin

  • Sleeps 2

View all photos for Two Bedroom Ocean View Loft Queen

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Ocean View Loft Queen

  • Sleeps 3

View all photos for One Bedroom Garden View Suite Twin

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Garden View Suite Twin

  • Sleeps 2

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About this property

Cassia Bintan, part of Banyan Group

4-star Bintan apartments with kitchens
At Cassia Bintan, part of Banyan Group, relax by an outdoor pool or hit the private white sand beach where you can enjoy snorkeling. Each apartment features a kitchen with a stovetop and a microwave, plus free WiFi and an LED TV with cable channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include a balcony and a minibar. Limited housekeeping is available.
Cassia Bintan, part of Banyan Group offers 81 accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 4-star aparthotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LED televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered on a limited basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

Children under 7 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. After a day at the beach, enjoy amenities at Cassia Bintan, part of Banyan Group like a complimentary children's club, an outdoor pool, and a children's pool.

Dining options at the aparthotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the aparthotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Wireless Internet access is complimentary. This beach aparthotel also offers a garden and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Cassia Bintan, part of Banyan Group is a smoke-free property.

Cassia Bintan, part of Banyan Group has a restaurant on site.

Property amenities

Beach

  • On a private white sand beach
  • Beach loungers

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 9:30 PM on request
  • Free ferry terminal shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Family friendly

  • Childcare (surcharge)
  • Children stay free (see details)
  • Children's pool
  • Free children's club
  • Supervised activities for children (surcharge)

Restaurants on site

  • Lotus Cafe

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Stovetop

Dining

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Dining table
  • Minibar

Bedrooms

  • Bedroom

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch LED TV with cable channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Grocery/convenience store
  • Guidebooks
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Canoeing
  • Children's pool
  • Free children's club
  • Snorkeling
  • Supervised activities for children
  • Water skiing
  • Fishing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 81 units
  • Banquet hall
  • Garden

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 714000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility, and guests under 7 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Cassia Bintan Aparthotel
Cassia Aparthotel
Cassia Bintan Bintan Island/Lagoi
Cassia Bintan Bintan
Cassia Bintan Aparthotel
Cassia Bintan Aparthotel Bintan

Cassia Bintan, part of Banyan Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 115 out of 232 reviews
Rating 8 - Good. 95 out of 232 reviews
Rating 6 - Okay. 13 out of 232 reviews
Rating 4 - Poor. 7 out of 232 reviews
Rating 2 - Terrible. 2 out of 232 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Park Jae

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the staffs are very kind. Quite satisfied staying at Cassia for 5 days 4 night. Keep up the good work.
Stayed 4 nights in May 2025

10/10 Excellent

Anne Kølner

Traveled with family
Liked: Cleanliness, room comfort
Staff were lovely and helpful. Location was beautiful and the rooms were clean and comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tan Yi Quan

Traveled with family
Liked: Cleanliness, room comfort

Most wonderful resort experiences in Bintan!

Bintan Cassia has never failed my stays ever since from 2019 I visited the resort in total of 8 times. Their customer services are excellent, staffs are very friendly everywhere within the compound. The place is always so well upkeep, a feeling that I have visited a brand new resort always. I never grow tired of visiting Cassia Bintan and will always be my prior choice!
Stayed 2 nights in May 2025

8/10 Good

Boon Seng

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

8/10 Good

Kamsin Joanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very family friendly, although rhe facilities themselves are basic. iIt was nice to be able to share facilities with the neighboring resorts. In particular I took advantage of the spa at Angsana and Treetops restaurant at Banyan Tree which was excellent. Staff English level at Cassia was not the best, a few times we had trouble communicating.
Stayed 2 nights in May 2025

8/10 Good

john

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pro's: (1) Secluded and clean beach, (2) updated interior, (3) excellent staff who were always friendly and helpful Cons: (1) Advised by hotel not to swim in the sea because of jellyfish (year-round) (2) Small swimming pool for hotel size (3) far away from shops and local restaurants I recommend that the hotel install a jellyfish net across the bay. Guests wouldn't travel all that way to use a pool.
Stayed 3 nights in May 2025

10/10 Excellent

Katherine

Business traveler
Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Marius, Portland

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cassia is a nice and value for money resort if you plan it right. It provides everything you need, but for a price. Luckily, the rooms come with kitchenettes. Thus, if you come from Singapore, you can bring food with you to cook basic meals - particularly helpful with children. The hotel has a "minimart" as well. There are no shops around the resort. The beach is excellent and the pool is nice, albeit small. You can use the facilities of Angsana and Banyan Tree as well. But there is no need as they are older. Food quality is OK but the prices are above Singapore chain restaurant prices (around 20 SGD per meal). Suggest to only consider during 50% off happy hour). Breakfast is nice and - surprisingly - better quality food than a la carte orders. Although they say that breakfast in Cassia and Angsana is the same - Angsana had more variety and was better prepared when we were there. As a guest, you can choose to have breakfast in either of them. The Kids Club is excellent. The kindergarten teachers actively engage with the kids and do handcrafting with them. Our kids loved it. It's probably the biggest reason for us to come back.
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The property had a lively feel, yet I also felt like I could find a quiet spot to relax whenever I wanted one, whether on the beach, near the pool, or in the other public areas. Beriana at the front desk was amazing! She helped me arrange a car service to the boat terminal for a speedboat to Batam Island for the following day. She recognized and greeted me warmly when I went to check out and meet the driver, and that meant a lot to me. The external car service (driver Khalid) was wonderful. Special thanks to Benny at the pool as well! I live thousands of miles away but really hope to return to Bintan someday. The staff and others I met were a huge part of that!
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Desmond

Traveled with family
Liked: Cleanliness, room comfort

Great for small families!

Great service staff!
Stayed 3 nights in Apr 2025

10/10 Excellent

Lucas

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hospitality from staff
Stayed 1 night in Apr 2025

10/10 Excellent

Elisabeth

Traveled with family
Liked: Cleanliness, room comfort

Just like heaven. Nice beach and hotel

Just perfect hotel, clean good beds , super nice beach, good treatments in the Angsana Spa , very good food and the people are hust Super nice and helpfull. We have benn here almos 8 times!!! Sure we will be back!! Thanks to all the staff
Stayed 3 nights in Mar 2025

10/10 Excellent

kaliyapan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Andreas

Traveled with group
Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, room comfort

Family break at new year

Great staff and very good property. Good was okay. Breakfast good. Ate at Banyan tree two nights. I recommend The Cove. Very good. Staff at Casia are great. Disappointed Jet Ski and ATV not available. Paintball was great fun. Overall would give the holiday a solid 8/10. Fantastic Beach. Windy in January.
Stayed 4 nights in Dec 2024

10/10 Excellent

pui f

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great resort, all the staff are super friendly and helpful. Perfect for a relaxing family holiday
Stayed 4 nights in Dec 2024

10/10 Excellent

Eriko

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Edmund, SINGAPORE

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

kent

Liked: Room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Kris

Liked: Cleanliness, room comfort

Beautiful Island of Bintan

We were very happy with the accommodations, the beautiful beach, the warm and welcoming staff and the exquisite food. I highly recommend Cassia Bintan!!
Cassia Bintan Beach
Cassia Bintan Beach
Beach Bar
Dinner at Saffron
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great beach, hotel is lovely, super friendly and helpful staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Elisabeth

Traveled with family
Liked: Cleanliness, amenities, room comfort
The hotel and he staff are perfect. The only thing some times music in the reception or in the pool bar is so loughd that you can not relax and if you have a massage tretment you can not enjoy it properly. The place, beach and staff ar excellent.
Stayed 2 nights in Sep 2024

8/10 Good

Hsiu Ling

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We like the private beach , badminton and fine sand ( except got to watch out for small rocks in the sand).Swimming pool and Banyan massage facilities were great ! The rooms are clean and comfortable. Recommendation to “ local” kelong mangrove was poor . We initially planned to go to Nirwana Kelong but the taxi counter lady staff redirected us. Given the poor recommendation for food, we did not have confidence in the hotel’s snorkeling tour and engaged a private snorkeling tour instead . Food at the treetops was good
Stayed 2 nights in Sep 2024