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Hotel Indigo Bintan Lagoi Beach by IHG

5.0 star property

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Photo gallery for Hotel Indigo Bintan Lagoi Beach by IHG

Exterior
2 outdoor pools, cabanas (surcharge), sun loungers
Exterior
Exterior
Premium Room, 1 King Bed, Ocean View (Outdoor Bathtub) | Room amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast included
  • Gym
  • Spa

Explore the area

Map
Gurindam Street 12, Plot B3-01, Lagoi Tourism Area, Riau Islands, Bintan, Bintan, 29155
  • Lagoi Bay Lake
    ‪3 min walk‬
  • Plaza Lagoi
    ‪11 min walk‬
  • Lagoi Bay Beach
    ‪12 min walk‬
  • Singapore (SIN-Changi)

Room options

View all photos for Standard Room, 1 King Bed, Ocean View

Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Ocean View

  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium bedding, pillowtop beds, in-room safe, individually furnished

Premium Room

  • 534 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View | Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite, 1 King Bed, Ocean View

  • 807 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room, 2 Double Beds, Ocean View

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Ocean View (Outdoor Bathtub)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Premium Room, 1 King Bed, Ocean View (Outdoor Bathtub)

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room

  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Room amenity

Suite, 1 Bedroom, Ocean View

  • 1098 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View (Private Pool)

Room amenity

Suite, 1 Bedroom, Garden View (Private Pool)

  • 1098 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Indigo Bintan Lagoi Beach by IHG

5-star Bintan hotel with private balconies
At Hotel Indigo Bintan Lagoi Beach by IHG, hit the beach, dine onsite at the restaurant, or enjoy a drink at one of the hotel's 2 bars/lounges.
Hotel Indigo Bintan Lagoi Beach by IHG offers 120 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 50-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Hotel Indigo Bintan Lagoi Beach by IHG features 2 outdoor swimming pools and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to meeting rooms and limo/town car service. Event facilities measuring 1076 square feet (100 square meters) include conference space. This luxury hotel also offers spa services, a complimentary children's club, and multilingual staff. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Complimentary secured self parking and valet parking are available on site.

Hotel Indigo Bintan Lagoi Beach by IHG has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 11:00 AM.
Hotel Indigo Bintan Lagoi Beach by IHG has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site
  • Free valet parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 11:00 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach club
  • Free children's club

Family friendly

  • 2 outdoor pools
  • Baby monitor
  • Babysitting (surcharge)
  • Free children's club
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 1,076 square feet of conference space
  • Meeting room

Outdoors

  • In a nature reserve
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • High-pile carpet in room
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 buildings
  • 6 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 907500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 500000 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: IDR 907500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Indigo Bintan Lagoi By Ihg
Hotel Indigo Bintan Lagoi an IHG Hotel
Hotel Indigo Bintan Lagoi Beach by IHG Hotel
Hotel Indigo Bintan Lagoi Beach an IHG Hotel
Hotel Indigo Bintan Lagoi Beach by IHG Bintan
Hotel Indigo Bintan Lagoi Beach by IHG Hotel Bintan

Hotel Indigo Bintan Lagoi Beach by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 13 out of 15 reviews
Rating 8 - Good. 1 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Yoonji

Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel, only opened last October. Room was so well equipped. Lovely beachside restaurant, great food. Friendly staff. Beautiful grounds, pools were amazing. Beach and sea beautiful. I cannot praise this hotel too highly. Highly recommend it for a lovely relaxing holiday.
Stayed 3 nights in Mar 2025

10/10 Excellent

Caiyuan

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good but so random!
A nice resort in a beautiful location, but... Service is totally random. I suspect it's the first hospitality operation by the developer with very few hospitality professionals on site. Loads of young staff doing who knows what. They are very polite but most of them have no idea about customer service. They are out of towels every time you arrive at the pool. They ration toilet paper like it's gold (I'd get it if you were catering for Germans but there were none to be seen). Also, the same housekeeping crew left their master key in our room one day! One evening had to walk out of the restaurant without eating as the starters hadn't arrived after 90 minutes. But then there is the big one! For all the big men out there.Their toilets are these eco-friendly things that are so tight that you have to choose if you are going for number 1 or number 2. If going for #2 your average size buddy will be hanging out over the edge of the seat.
Stayed 3 nights in Feb 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Tord

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Klaus, Bad Honnef

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location on a very quiet beach. Hotel rooms are spacious and tastefully decorated. Restaurants are good. Staff is super friendly.
Stayed 6 nights in Feb 2025

10/10 Excellent

Masami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan Chuang-Yung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indigo @ Bintan Lagoi Beach is a newly opened hotel as of October 2024 and an absolute gem. There are some ongoing works as of December 2024 and the list of water related activities can increase. The main standouts are the amazingly designed rooms. Each is an ocean view with wood and island living themes. They are aesthetically pleasing and you’ll want to spend as much time in the room as much as the restaurant, pool and other areas. Getting around is easy and walkable. Bikes and buggies are available! We rode the bikes to and fro from our hotel room to the restaurant called Sugarbeats. The food is outstanding. We did not even need to leave the property once because of the quality and taste of the food. Recommended is the local Indonesian dishes where the chef excels in. Other fare options were good too! 5/5 will revisit!
Stayed 2 nights in Dec 2024

10/10 Excellent

Swee Chong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff provided top notch service. They are friendly and approachable. We enjoyed our stay very much.
Stayed 3 nights in Dec 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 dager på Bintan
Fantastisk hotell ved stranden, alt er helt nytt og rent og pent og høy standard. Bassenger og solsengene er vilt komfortable og dette er nok det flotteste hotellet vi har bodd på - og til en rimelig pris. Alle veldig hyggelige og service innstilte og resepsjonen hjelper med alt man måtte ønske. Kan virkelig anbefales! PS! Madrassene i sengen er litt for harde etter min smak..
Stayed 5 nights in Mar 2025

10/10 Excellent

anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel joliment décoré, ouvert récemment avec de très belles chambres tout confort deux piscines géantes donnant sur la mer. Calme et apaisant mais le plus important est la qualité du service et surtout la gentillesse de tout le personnel présent qui change tellement de Singapour. Tout le monde a l’air ravi de vous voir. Merci à tous pour cet excellent séjour. Ah j’allais oublier, petit déjeuner délicieux également. N’hésitez pas vous serez ravi.
Stayed 3 nights in Feb 2025

10/10 Excellent

Vincent Ma

Stayed 2 nights in Feb 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable, nothing less!
Impeccable - everything was perfect. Newly opened, staff was extremely friendly and service minded. The pools were amazing, food the same. Long walks on a beautiful beach.
Stayed 3 nights in Jan 2025