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Hotel Indigo Bintan Lagoi Beach by IHG

5.0 star property

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Photo gallery for Hotel Indigo Bintan Lagoi Beach by IHG

Exterior
Room amenity
Exterior
Chapel
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast included
  • Gym
  • Housekeeping
$272
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Gurindam Street 12, Plot B3-01, Lagoi Tourism Area, Riau Islands, Bintan, Bintan, 29155
  • Lagoi Bay Lake
    ‪3 min walk‬
  • Plaza Lagoi
    ‪8 min walk‬
  • Lagoi Bay Beach
    ‪10 min walk‬
  • Singapore (SIN-Changi)

Room options

View all photos for Standard Room, 1 King Bed, Ocean View

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Hair dryer, bathrobes, slippers, towels

Premium Room

  • 534 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Ocean View

  • 807 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

Hair dryer, bathrobes, slippers, towels

Standard Room, 2 Double Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Ocean View (Outdoor Bathtub)

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 King Bed, Ocean View (Outdoor Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room

  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Ocean View (Outdoor Bathtub)

Hair dryer, bathrobes, slippers, towels

Premium Room, 2 Double Beds, Ocean View (Outdoor Bathtub)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Ocean View

  • 1098 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Private Pool, Garden View

Suite, 1 Bedroom, Private Pool, Garden View | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Private Pool, Garden View

  • 1098 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Indigo Bintan Lagoi Beach by IHG

5-star Bintan hotel walkable to Lagoi Bay Lake
At Hotel Indigo Bintan Lagoi Beach by IHG, relax by one of the 2 outdoor swimming pools or spend the day at the beach where you can enjoy kayaking.
Hotel Indigo Bintan Lagoi Beach by IHG offers 120 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 50-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and beach club on site (surcharge). Cool off in one of the 2 outdoor swimming pools at Hotel Indigo Bintan Lagoi Beach by IHG, and enjoy amenities like a children's pool and a 24-hour fitness center.

Guests can enjoy a complimentary breakfast each morning. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. Complimentary secured self parking and valet parking are available on site, along with a car charging station.

Hotel Indigo Bintan Lagoi Beach by IHG has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 11:00 AM.
Hotel Indigo Bintan Lagoi Beach by IHG has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site
  • Free valet parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 11:00 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach club
  • Children's pool
  • Kayaking
  • Paddleboard
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Baby monitor
  • Children's pool
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • 1,076 square feet of conference space
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • In a nature reserve
  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • High-pile carpet in room
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 buildings
  • 6 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 1000000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 500000 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: IDR 1000000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Indigo Bintan Lagoi By Ihg
Hotel Indigo Bintan Lagoi an IHG Hotel
Hotel Indigo Bintan Lagoi Beach by IHG Hotel
Hotel Indigo Bintan Lagoi Beach an IHG Hotel
Hotel Indigo Bintan Lagoi Beach by IHG Bintan
Hotel Indigo Bintan Lagoi Beach by IHG Hotel Bintan

Hotel Indigo Bintan Lagoi Beach by IHG Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 36 out of 40 reviews
Rating 8 - Good. 3 out of 40 reviews
Rating 6 - Okay. 1 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eddie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice relaxing stay

The staff has been very friendly and very helpful! We love how we can cross over to holiday Inn for the kids activities while the hotel has the best swimming pool view!
Stayed 3 nights in May 2025

10/10 Excellent

FREDERIC

Stayed 2 nights in May 2025

10/10 Excellent

Chen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice one - great service , and surrounding
Stayed 2 nights in May 2025

8/10 Good

Robert

Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Fantastic get away fir long weekend

Excellent from top to bottom but breakfast and dinner service was slow and personnel still unsure what to do and how to serve. More training needed. EG- my Soup for starters arrived at the same time my Leg of Lamb. Waiter had no idea which he should give me first. Laughable but please at a 5 Star !!
Stayed 4 nights in Apr 2025

10/10 Excellent

G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Three generations on holiday

Three generations stayed at the Hotel Indigo for a week and we had a fabulous time. The hotel is spotless and beautifully designed. We had a fabulous round bath in the window with great views over the beach. The food was excellent, so much so that we didn’t leave the hotel all week. It is situated on a site with a Holiday Inn and you can use all their facilities as well including a really good children’s play area. There are two pools plus a children’s pool so ideal for families.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jaehyuk

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Relaxing Long Weekend

Relaxing stay with attentive service. The resort grounds are lovely and new, and facilities are well spread out. Food quality was ok given the price and the prices of treatments at the spa (at the neighbouring Holiday Inn) were very affordable. The only downsides were the smell (liken to wet dog smell) that greeted us when we first entered our garden pool suite. It took some airing and a dehumidifier supplied by the resort to mediate the matter plus the safe that kept malfunctioning. Otherwise, everything else made for a lovely long long weekend in Bintan.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yoonji

Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel, only opened last October. Room was so well equipped. Lovely beachside restaurant, great food. Friendly staff. Beautiful grounds, pools were amazing. Beach and sea beautiful. I cannot praise this hotel too highly. Highly recommend it for a lovely relaxing holiday.
Stayed 3 nights in Mar 2025

10/10 Excellent

Caiyuan

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Good but so random!

A nice resort in a beautiful location, but... Service is totally random. I suspect it's the first hospitality operation by the developer with very few hospitality professionals on site. Loads of young staff doing who knows what. They are very polite but most of them have no idea about customer service. They are out of towels every time you arrive at the pool. They ration toilet paper like it's gold (I'd get it if you were catering for Germans but there were none to be seen). Also, the same housekeeping crew left their master key in our room one day! One evening had to walk out of the restaurant without eating as the starters hadn't arrived after 90 minutes. But then there is the big one! For all the big men out there.Their toilets are these eco-friendly things that are so tight that you have to choose if you are going for number 1 or number 2. If going for #2 your average size buddy will be hanging out over the edge of the seat.
Stayed 3 nights in Feb 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Tord

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Klaus, Bad Honnef

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location on a very quiet beach. Hotel rooms are spacious and tastefully decorated. Restaurants are good. Staff is super friendly.
Stayed 6 nights in Feb 2025

10/10 Excellent

Masami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan Chuang-Yung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indigo @ Bintan Lagoi Beach is a newly opened hotel as of October 2024 and an absolute gem. There are some ongoing works as of December 2024 and the list of water related activities can increase. The main standouts are the amazingly designed rooms. Each is an ocean view with wood and island living themes. They are aesthetically pleasing and you’ll want to spend as much time in the room as much as the restaurant, pool and other areas. Getting around is easy and walkable. Bikes and buggies are available! We rode the bikes to and fro from our hotel room to the restaurant called Sugarbeats. The food is outstanding. We did not even need to leave the property once because of the quality and taste of the food. Recommended is the local Indonesian dishes where the chef excels in. Other fare options were good too! 5/5 will revisit!
Stayed 2 nights in Dec 2024

10/10 Excellent

Swee Chong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff provided top notch service. They are friendly and approachable. We enjoyed our stay very much.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jerome

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hôtel très agréable Séjour très relaxant
Stayed 2 nights in May 2025

10/10 Excellent

Joo Teng

Stayed 2 nights in May 2025

10/10 Excellent

Tomy

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Marine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe établissement Magnifique piscine, personnel d’une grande gentillesse et nourriture délicieuse. 4 jours hors du temps
Stayed 4 nights in Feb 2025

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 dager på Bintan

Fantastisk hotell ved stranden, alt er helt nytt og rent og pent og høy standard. Bassenger og solsengene er vilt komfortable og dette er nok det flotteste hotellet vi har bodd på - og til en rimelig pris. Alle veldig hyggelige og service innstilte og resepsjonen hjelper med alt man måtte ønske. Kan virkelig anbefales! PS! Madrassene i sengen er litt for harde etter min smak..
Stayed 5 nights in Mar 2025