New World Suites

3.5 star property

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January 2025

Photo gallery for New World Suites

Minibar, in-room safe, individually decorated, individually furnished
Reception
Front of property - evening/night
Reception
Royal Suite | Minibar, in-room safe, individually decorated, individually furnished

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Parkcity Commercial Square Lot 3971, Jln Tun Ahmad Zaidi, Bintulu, Sarawak, 97000
  • The Spring
    6 min walk
  • Pasar Utama Bintulu
    14 min walk
  • Hui Wei Xuan 回味軒
    5 min walk
  • Bintulu (BTU)
    20 min drive

Room options

Royal Suite

  • 829 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Destiny Suite

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

Premier King

  • 334 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Premier Executive Room

  • 495 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premier Twin

  • 334 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Twin Beds

Executive King Room

  • Sleeps 2
  • 1 King Bed

Premier Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premier Executive King Room

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Royal Suite

  • Sleeps 2
  • 1 King Bed

Destiny Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

New World Suites

3.5-star Bintulu hotel with restaurant
A restaurant, a fitness center, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
New World Suites offers 135 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This business-friendly hotel also offers a fitness center, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.
Paddys - This café specializes in Chinese cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Paddys

Things to do

  • Gym

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 75.79 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: MYR 75.79 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

New World Suites Hotel Bintulu
New World Suites Hotel
New World Suites Bintulu
New World Suites
New World Hotel Bintulu
New World Suites Hotel
New World Suites Bintulu
New World Suites Hotel Bintulu

New World Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 27 out of 67 reviews" "
Rating 8 - Good. 30 out of 67 reviews" "
Rating 6 - Okay. 8 out of 67 reviews" "
Rating 4 - Poor. 0 out of 67 reviews" "
Rating 2 - Terrible. 2 out of 67 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall review
Overall it's great hotel. Quiet room. Only 2 lift for a 10 floor building can get busy at time. Would be great if there's more choice of food for breakfast.
Stayed 1 night in Feb 2020

2/10 Terrible

Chee Hui

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Advertised as Breaksfast for 2 BUT...
I had a very bad stay experience due to the breakfast issues. I invited my local friend for the Hotel breakfast which i am aware that i made the booking with 2 breakfast included. However, the Hotel counter argue on this and need me pay another pax. The reason given was i should put 2 adults stay instead of one for the booking. If you guys read the advestisement it shown breakfast for 2 for the price. Also, the reciept of hotel.com did not give a full details of my booking regarding the breakfast..which made the arguement got worsen. Bad stay anyway....beware guys when you do hotel booking next time...disappointed.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room was clean and surrounding amenities were adequate. But the breakfast could improve on the choices.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the price
Stayed 1 night in Oct 2019

8/10 Good

Bob

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
room just renovate and look nice.
Stayed 1 night in Aug 2019

6/10 Okay

Hiro

Business traveler
Not good but good area.
Stayed 1 night in Jun 2019

10/10 Excellent

BenzL, Kuala Lumpur

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clear and comfort. Fast check in and easy.
Stayed 1 night in May 2019

8/10 Good

Anuar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

8/10 Good

Low, Subang Jaya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am happy with the hospitality and the fruits and drink ms it’s really helping me everyday. -Things could be better if there is a quiet refrigerator, as it’s noisy when the compressor cut off. -It will be great if the shower handle holder could able to hold the shower handle. -The bed sheet is comfortable but mattress has uneven spring, which has caused my back ache.
Stayed 4 nights in Mar 2019

6/10 Okay

Abraham, kuching

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good except for the noise during the renovation works.
Stayed 4 nights in Mar 2019

8/10 Good

Mizool

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality
Stayed 2 nights in Feb 2019

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliable Stay in Bintulu
When coming to Bintulu this is always a good choice to stay. Some rooms seem to have been recently renovated, which is also a good sign. Has on-site access to local mall.
Stayed 3 nights in Jan 2019

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Wexz, New york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Btw, hotel staff should alert on mouse at the lobby. Encounter little thing when i was waiting for my transport to bintulu port at 5am in the morning...
Stayed 3 nights in Oct 2018

10/10 Excellent

Devandran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Poor Bathroom Condition but good other room facili
Room 827 bathroom door damaged. Praying mat and local sarong provided for the tenants which are really convenient to use.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort stay
Not a bad room... Very close to local businesses
Stayed 1 night in Jul 2018

10/10 Excellent

BenzL, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
This the second timeI stay here. The 1st time is better. Overall is good. Just that the the last time bed is more comfort than this time. TV channel is limited. The drinks is more than enough. If this hotel got a swimming pool and chill out drink area it will be perfect.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Staff & service
my experiance
Quite ok.. Only i have a problem with the air-conditioned.. Not cold at all even when i have put to the highest cold temperatures... Another thing the breakfast menu everyday the same and to salty... Quite boring also eat the breakfast menu sometimes.. Not much choice.... But so far all is ok for me.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

6/10 Okay

Jack

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Lousy Wifi
Poor WIFI in the room!!!
Stayed 18 nights in Oct 2017

8/10 Good

Sumihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and clean. Nice to stay.
Stayed 2 nights in Oct 2017