AC Hotel by Marriott Birmingham

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel by Marriott Birmingham

Exterior
Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View | View from room
Lobby
Lobby
Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
160 Wharfside Street, The Mailbox, Birmingham, England, B1 1RL
  • The Mailbox
    1 min walk
  • Côte
    1 min walk
  • Brindley Place Tram Stop
    8 min walk
  • Birmingham (BHX)
    28 min drive

Room options

Deluxe Room, 2 Twin Beds, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View

  • 245 sq ft
  • Canal view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking, Canal View

  • 248 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

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About this property

AC Hotel by Marriott Birmingham

4-star Birmingham hotel, connected to a shopping center in Birmingham City Centre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business center, a coffee shop/cafe, and laundry facilities are onsite. Housekeeping is available on request.
AC Hotel by Marriott Birmingham offers 90 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 49-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center.

A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers a 24-hour fitness center, a library, and multilingual staff. Guests can use the health club at a partner property.

AC Hotel by Marriott Birmingham is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
AC Hotel by Marriott Birmingham has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 21 per day); discounts available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Library
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive past 11 PM should request entry by using buzzer on the door.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Nearby parking fee: GBP 21.00 per day (2625 ft away)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ac By Marriott Birmingham
Ramada Hotel Birmingham City Centre
Birmingham Ramada
Ramada Birmingham
Ramada Birmingham City Centre Hotel
AC Hotel by Marriott Birmingham Hotel
AC Hotel by Marriott Birmingham Birmingham
AC Hotel by Marriott Birmingham Hotel Birmingham

AC Hotel by Marriott Birmingham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1001 reviews" "
Rating 8 - Good. 243 out of 1001 reviews" "
Rating 6 - Okay. 65 out of 1001 reviews" "
Rating 4 - Poor. 33 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Roger

Stayed 3 nights in Sep 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Davinia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Yassine

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Sonja

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It maybe would be nice to have a regular Bar Tender rather than the receptionist having to run about,
Stayed 2 nights in Sep 2024

8/10 Good

Miss Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Stayed 1 night in Aug 2024

10/10 Excellent

Hanaiya

Stayed 1 night in Aug 2024

10/10 Excellent

Marti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aeon at front desk was very knowledgeable about the area, restaurant recs, etc. Loved him!
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sophia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Just one night but lovely hotel. Comfortable, clean and excellent service- what more do you need. Would recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near the city centre and next to the interesting and unique Gas Street Basin. Lots of food possibilities within easy reach and old fashioned pubs a short walk along the canal.
Stayed 1 night in Aug 2024

10/10 Excellent

Verity-Jade

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: - staff were lovely and polite. - the hotel and room were clean. - The room was large and spacious. - The bathroom was clean and modern. - there were also separate face towels which you don’t often get in hotels (usually only hand towels/bath sheets) - Breakfast was tasty with good options. - location is great for drinks/dinner, right in the heart of the mailbox. - large bed in the room, felt like a super kingsize. Cons: - the walls are paper thin so you can hear people in their bedrooms and you can hear people walking around above you and you can hear full conversations and passing vehicles on the street. - We couldn’t get the air-con to work properly (we couldn’t get the temperature up in the evening or down in the morning). - the sink and shower drains were blocked, so much so that when I showered in the morning I had to set the power to half because otherwise the water overflowed onto the floor. - the toilet seat also seemed broken as it was lopsided but weirdly couldn’t be moved into the correct position - not a big deal but the lighting in the bathroom isn’t great for doing make up and the only other mirror in the room is on the back of the front door where there isn’t good lighting either (bit of a pain as we were staying over due to a wedding) - the bed, whilst large, was hard and uncomfortable and the pillows were not comfortable either (also had very noisy sheets) Overall, whilst I would like to say I would stay again, I don’t think I would.
Stayed 1 night in Aug 2024

8/10 Good

Simon

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Linda

Traveled with family
Liked: Cleanliness
Staff friendly room clean and cafe next door very good. Easy walk to Arena and good range of pubs / restaurants within 5 min walk. Room very noisy - road outside . Didn’t realise our twin would have connecting doors could hear the conversation from adjoining room.
Stayed 3 nights in Aug 2024

10/10 Excellent

MARK

Stayed 1 night in Aug 2024

2/10 Terrible

Louise

Stayed 2 nights in Aug 2024

10/10 Excellent

Leigh

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024