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AC Hotel by Marriott Birmingham

4.0 star property

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Photo gallery for AC Hotel by Marriott Birmingham

Exterior
Lobby
Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, pillowtop beds, in-room safe, desk
Reception
Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Room service
  • Bar

Explore the area

Map
160 Wharfside Street, The Mailbox, Birmingham, England, B1 1RL
  • The Mailbox
    ‪1 min walk‬
  • Bullring & Grand Central
    ‪10 min walk‬
  • Utilita Arena Birmingham
    ‪11 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View

1 bedroom, pillowtop beds, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View

9.4 out of 10
Exceptional
(3 reviews)
  • 245 sq ft
  • Canal view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(49 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Canal View

1 bedroom, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking, Canal View

8.8 out of 10
Excellent
(9 reviews)
  • 248 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

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About this property

AC Hotel by Marriott Birmingham

4-star Birmingham hotel, connected to a shopping center in Birmingham City Centre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business center, a coffee shop/cafe, and laundry facilities are onsite. Housekeeping is available on request.
AC Hotel by Marriott Birmingham offers 90 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 49-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a library, and multilingual staff. Guests can use the health club at a partner property.

AC Hotel by Marriott Birmingham is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
AC Hotel by Marriott Birmingham has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 21 per day); discounts available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive past 11 PM should request entry by using buzzer on the door.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Nearby parking fee: GBP 21.00 per day (2625 ft away)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Hotel Birmingham City Centre
Birmingham Ramada
Ramada Birmingham
Ramada Birmingham City Centre Hotel
Ac By Marriott Birmingham
AC Hotel by Marriott Birmingham Hotel
AC Hotel by Marriott Birmingham Birmingham
AC Hotel by Marriott Birmingham Hotel Birmingham

AC Hotel by Marriott Birmingham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1005 reviews
Rating 8 - Good. 241 out of 1005 reviews
Rating 6 - Okay. 62 out of 1005 reviews
Rating 4 - Poor. 33 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

CHARLOTTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Gemma

Stayed 1 night in Apr 2025

10/10 Excellent

Seema

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great location in the heart of the Mailbox. Friendly staff. Very comfortable stay. Rooms were lovely and good view of the city. I would definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Agne

Stayed 1 night in Feb 2025

10/10 Excellent

rowena

Stayed 1 night in Jan 2025

8/10 Good

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Godsanswer Chimmeremiheo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Escape from London.

Was an anmazing experience with my girlfriend. The receptionist Talar and Cristina were very professional, friendly, and always had a smile on. The hotel location was beautiful, i’d definitely be visiting again.
Stayed 1 night in Mar 2025

8/10 Good

Ewan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Caroline

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Rooms are stuffy and too hot

I normally stay in this hotel in Birmingham city Centre. Unfortunately, my stay wasn't as pleasant on this occasion. During the night I discovered the air-conditioning was centrally managed and I wasn't able to cool the room. I was also unable to open any window or door, which I have been able to do in other rooms at previous days. This unfortunately made it a very unpleasant day for me.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Lovely hotel on a good location. Air con in room resets to hot temperature at various points throughout the day and night. Came back to room after an evening meal and was set to 27. Set to 18 to sleep and woke up at 3 to find it was heating again at 21. Reported to reception in morning who were fairly nonplused.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff Excellent

Best hotel we have stayed in for a while. Staff were very friendly, hotel clean and location spot on. Really pleased!
Stayed 1 night in Mar 2025

10/10 Excellent

Masango Ngole

Liked: Cleanliness, amenities
Had a great weekend
Stayed 2 nights in Mar 2025

6/10 Okay

Lom

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

lots of small annoyances all add up to a big one

in room wall socket on desk was faulty, Mini fridge was extremely noisy and kept me awake. Eventually got annoyed enough to pull the power socket out! Breakfast was mediocre at best and coffee was almost on par with the brown water you get from Greggs.
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Nathalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mitchell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

paul

Stayed 1 night in Jan 2025

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Stayed 6 nights in Feb 2025