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Best Western Gardendale

2.5 star property

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Photo gallery for Best Western Gardendale

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Down comforters, pillowtop beds, in-room safe, desk
Lobby
Exterior
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$104
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
842 Thompson St, Gardendale, AL, 35071
  • Place, Black Creek Bark Park
    ‪4 min drive‬
  • Place, Birmingham Jefferson Convention Complex
    ‪11 min drive‬
  • Place, Protective Stadium
    ‪12 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(20 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.2 out of 10
Very good
(46 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 2

1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, High Speed Internet Access, Coffee Maker, Iron and Ironing Board

  • Sleeps 2

2 Double Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 4

2 Double Beds, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 4

Accessible-2 Double, Mobility Accessible, Communication Assistance, Roll In Shower, Non-Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Mini Suite, Sofabed, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

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About this property

Best Western Gardendale

Gardendale hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite.
Best Western Gardendale offers 29 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Gardendale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Gardendale features an outdoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite uncovered self parking is complimentary.

Best Western Gardendale is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from April to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Gardendale
Best Western Plus Gardendale
Best Western Plus Hotel Gardendale
Best Western Plus Gardendale Hotel
Best Western Gardendale Hotel
Best Western Gardendale Hotel
Best Western Gardendale Gardendale
Best Western Gardendale Hotel Gardendale

Best Western Gardendale Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 429 out of 975 reviews
Rating 8 - Good. 296 out of 975 reviews
Rating 6 - Okay. 141 out of 975 reviews
Rating 4 - Poor. 61 out of 975 reviews
Rating 2 - Terrible. 48 out of 975 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the bed was very soft. Staff was courteous. We’ve stayed here before and will probably stay here again. Would recommend.
Stayed 1 night in Sep 2025

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was nice as was the staff however when we went to take a bath a dirty wash rag had been left hanging on the shower head.
Stayed 1 night in Oct 2025

4/10 Poor

Steven

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Breakfast was good. Pool was filthy, bathroom was disgusting.
Stayed 2 nights in Oct 2025

8/10 Good

Kristina

Traveled with family
Liked: Staff & service
Room was just what we needed. A little outdated but bed was comfy. Breakfast was okay but service was excellent. We just needed a quick stay and I would go again.
Stayed 1 night in Oct 2025

8/10 Good

Justin

Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and comfortable. Hotel is very convenient to the interstate but tucked away in a quiet area so that you don't have traffic noises all night. I would definitely stay here again.
Stayed 1 night in Sep 2025

2/10 Terrible

Myranda

Stayed 1 night in Sep 2025

10/10 Excellent

Charlie

Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Matthew

Traveled with family
Liked: Staff & service
Disliked: Room comfort

Not the best but not the worst.

Rooms were a typical hotel room. Pull out had no sheets on it and the mattress had stains. Bathroom had no exhaust fan and would steam up quite easily. King bed felt like it was worn down on one side (TV Side) and felt like I was sleeping on cinder blocks. There was a musky smell in the room. Hallways were hot and muggy with other guest leaving their personal belongings in the hallways (Soccer Cleats) all night making the smell even worse. It was a place to sleep and that's about it.
Stayed 2 nights in Sep 2025

10/10 Excellent

holly

Stayed 4 nights in Sep 2025

4/10 Poor

Gary

Business traveler
Disliked: Staff & service, property conditions & facilities
Breakfast was poor. Extremely limited selection and two of the four breakfasts had no eggs. Other similarly priced hotels have a much better breakfast variety included.
Stayed 4 nights in Sep 2025

6/10 Okay

Diana

Liked: Cleanliness, staff & service
Nice staff, clean, uncomfortable beds, out of towels.
Stayed 2 nights in Sep 2025

6/10 Okay

marta

Traveled with partner
Liked: Staff & service
Hidden but still had noise from freeway.
Stayed 1 night in Aug 2025

8/10 Good

Wanya

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 1 night in Aug 2025

10/10 Excellent

Johnny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice quite place situated in the woods
Stayed 1 night in Aug 2025

8/10 Good

Chris

Stayed 2 nights in Aug 2025

2/10 Terrible

Robin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Immediately had safety concerns bc property isolated on a dead end street. The front desk employee was friendly, but check-in should have been quicker bc I was the only one at the desk. Upon opening the room door, the odor slapped me in the face. It was warm, musty, dank, & the carpet next to the bed was damp. There was a broken fingernail & a pubic hair on the toilet set. Stayed long enough to reserve a room at another property. Left key in front desk key drop off bc no one was at the desk. The other customers were loud in the hallway & could hear others through the wall. Checked out within 30 minutes of checking in
Stayed 1 night in Aug 2025

2/10 Terrible

Antonia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Julius

Stayed 3 nights in Aug 2025

6/10 Okay

Dan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Musky smell throughout the motel. Room door dragged on floor so it couldn’t be opened all the way. Vanity area was very dark. Room was very humid even with the air conditioning on. Staff was very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025