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Best Western Plough & Harrow Hotel

3.5 star property

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Photo gallery for Best Western Plough & Harrow Hotel

Exterior
2 bars/lounges, lobby lounge
Garden
Breakfast served, British cuisine, garden views
Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
135 Hagley Road, The Plough & Harrow/135, Birmingham, England, B16 8LS
  • Broad Street
    ‪10 min walk‬
  • Utilita Arena Birmingham
    ‪16 min walk‬
  • International Convention Centre
    ‪3 min drive‬
  • Birmingham (BHX)
    ‪21 min drive‬

Room options

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, desk, laptop workspace

Executive Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Deluxe Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (With SofaBed)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking (With SofaBed)

8.6 out of 10
Excellent
(10 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 380 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, desk, laptop workspace

Superior Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hampton by Hilton Birmingham Broad Street

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.2 out of 5, Very Good, (2220)
$277 nightly
The price is $277 total
includes taxes & fees
Hampton by Hilton Birmingham Broad Street

About this property

Best Western Plough & Harrow Hotel

3.5-star hotel in Westside
This smoke-free hotel features a restaurant, 2 bars/lounges, and a conference center. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Plough & Harrow Hotel offers 44 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms.

Wired and wireless Internet access is complimentary. Event facilities measuring 2153 square feet (200 square meters) include a conference center. This business-friendly hotel also offers a terrace, a garden, and a picnic area. Parking is available onsite for a surcharge.

Best Western Plough & Harrow Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Terrace Restaurant - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Beauforts Traditional Pub - This lobby lounge specializes in British cuisine. Open select days.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 13.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Beauforts Traditional Pub
  • Terrace Restaurant

Things to do

  • Piano

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Conference center (2,153 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between December 22 and January 1.
The property is closed: Christmas Eve and Christmas Day.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 13.5 per person
  • Self parking fee: GBP 15.00 per night
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plough Harrow Hotel Birmingham
Plough Harrow Birmingham
Plough Harrow Hotel
Plough Harrow Hotel Birmingham
Best Western Plough Harrow Hotel
Best Western Plough Harrow Birmingham
Best Western Plough Harrow
Best Western Plough & Harrow
Best Western Plough & Harrow Hotel Hotel
Best Western Plough & Harrow Hotel Birmingham
Best Western Plough & Harrow Hotel Hotel Birmingham

Best Western Plough & Harrow Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 341 out of 1001 reviews
Rating 8 - Good. 386 out of 1001 reviews
Rating 6 - Okay. 170 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Was a lovely place to stsy would come back
Stayed 1 night in Mar 2025

8/10 Good

Wing Hei Cheryl

Business traveler
Liked: Cleanliness, staff & service
The staff is friendly and helpful. Just the bathtub inside my room got a bit of leakage problem.
Stayed 1 night in Mar 2025

4/10 Poor

Emma

Business traveler
Liked: Cleanliness, room comfort

Shame…could be better and I won’t return!

Tv would not work. I went to reception and the receptionist said ‘oh yeah, I know about that’! Came to my room and pulled a wire out and put it back in again saying that every time I put the tv off and in again I had to do that! Said the ‘maintenance man’ said it was fine if they just do that and so it’s working!! So in the morning I nearly pulled the tv off the wall to get it to work by pulling out a wire at the back of it and having to put it back again! £15 for overnight parking, a bit steep!! Struggled to climb into the bath to get a shower and I am middle aged, not too old, as it’s a huge step over due to tiling edging! Room was freezing! Breakfast was delicious but both toasters broken, again, told it was known about but the ‘maintenance man’ just wiggles it and says it’s working! Shame about the faults and freezing room because it could be grand! I travel weekly and certainly won’t be going back! I need to relax when I am away with work, not go to reception find someone to fix the tv that they know is faulty and ask for help with a simple toaster…oh, and sit cold at night watching the tv (eventually)!…
Stayed 1 night in Mar 2025

8/10 Good

LONCHANTY

Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Stayed 1 night in Mar 2025

6/10 Okay

JJ

Business traveler
Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Ron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Tired and dated accommodation.

I’m normally a fan of Best Western hotels, they’re usually in some old, interesting and quirky buildings. Although the frontage of this hotel is quite appealing the main accommodation is somewhat soulless and rundown 60’s vibe. However the main concern was the cleanliness of the room, especially the bathroom. It looked as though it hadn’t had anything more than a cursory wipe over in years. The toilet was constantly running, the plastic bath panel was damaged and there was mould around the edges of the floor. The whole place needs a good clean and uplift. Which is a shame as it’s in a fairly convenient location close to Edgbaston and a short tram ride into town. The staff were helpful and the breakfast enjoyable.
Stayed 2 nights in Mar 2025

4/10 Poor

Craig

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pretty run down property, needs a lot of TLC. Never stayed at a hotel before that has run out of tea bags at breakfast of all things. Food in the restaurant was nuked before leaving the kitchen
Stayed 1 night in Mar 2025

8/10 Good

Freddie

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Ian

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointingly poor service

Disappointed to learn there is no restaurant available at the weekend, and the breakfast service was very poor. The parking was an expensive addition for those not booking direct with the hotel.
Stayed 1 night in Jan 2025

4/10 Poor

Lee

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Great value for money

Can’t beat this hotel for value. Free parking makes it very affordable, spacious rooms, just a little dated. Lovely friendly staff.
Stayed 1 night in Feb 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice shower. Interesting building.
Stayed 1 night in Feb 2025

4/10 Poor

Scott

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room upgrade. Very friendly staff. Nice historic building too.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Anouk

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good stay as always
Stayed 1 night in Jan 2025

8/10 Good

Gidhin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one
Stayed 1 night in Jan 2025

10/10 Excellent

kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Olusegun

Traveled with family
Liked: Staff & service
They really need to up their customer experience by providing aome basics, like bottled water, instead of assuming that everyone would take water from the tap.
Stayed 4 nights in Jan 2025

2/10 Terrible

Tara

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

me

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025