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Best Western Plus Birmingham NEC Meriden Manor Hotel

4.0 star property

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Photo gallery for Best Western Plus Birmingham NEC Meriden Manor Hotel

Reception
Bar (on property)
Bar (on property)
Front of property
Courtyard

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Main Road, Meriden, Solihull, England, CV7 7NH
  • National Motorcycle Museum
    ‪5 min drive‬
  • Resorts World Birmingham
    ‪6 min drive‬
  • National Exhibition Centre
    ‪7 min drive‬
  • Birmingham (BHX)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds, Non Smoking

  • 167 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Double Bed, Non Smoking

  • 177 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking

Executive Room, 2 Twin Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 2 Twin Beds, Non Smoking

  • 177 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 2 Twin Beds, Non Smoking

  • 188 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Double Bed, Non Smoking

  • 188 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Twin Beds, Non Smoking

  • 188 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Family Room, Multiple Beds, Non Smoking

  • 199 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Double Bed, Non Smoking

  • 188 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Non Smoking

  • 167 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Plus Birmingham NEC Meriden Manor Hotel

4-star hotel in Meriden
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and conference space are onsite.
Best Western Plus Birmingham NEC Meriden Manor Hotel offers 112 accommodations with safes and hair dryers. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Solihull hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 4578 square feet (425 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Best Western Plus Birmingham NEC Meriden Manor Hotel has designated areas for smoking.

English breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Marcos Steakhouse - This steakhouse specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 9:30 AM for a fee: GBP 15.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Marcos Steakhouse

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,578 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: GBP 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15.95 for adults and GBP 9.95 for children
  • Pet fee: GBP 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40 (subject to availability)
  • Late check-out fee: GBP 40 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Manor
Best Western Manor Hotel
Best Western Plus Manor
Best Western Plus Manor Hotel
Best Western Plus Manor Hotel Solihull
Best Western Plus Manor Solihull
Best Western Plus Manor Nec Birmingham Hotel Solihull
Best Western Plus Manor Nec Birmingham Hotel
Best Western Plus Manor Nec Birmingham Solihull
Best Western Plus Birminham NEC Meriden Manor Hotel Solihull
Best Western Plus Birminham NEC Meriden Manor Solihull
Best Western Plus Birminham NEC Meriden Manor
Best Western Plus Birmingham NEC Meriden Manor Hotel Solihull
Best Western Plus Birmingham NEC Meriden Manor Solihull
Best Western Plus Birmingham NEC Meriden Manor
Best Western Plus Manor Nec Birmingham
The Best Western Plus Manor Hotel
Best Western Plus Birminham NEC Meriden Manor Hotel
Best Manor Nec Birmingham
Best Western Plus Birmingham NEC Meriden Manor Hotel Hotel
Best Western Plus Birmingham NEC Meriden Manor Hotel Solihull

Best Western Plus Birmingham NEC Meriden Manor Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 469 out of 1003 reviews
Rating 8 - Good. 331 out of 1003 reviews
Rating 6 - Okay. 121 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Gary

Business traveler
Liked: Cleanliness, staff & service, room comfort
Was ok nothing to shout about
I Paid extra for a premium room ? I would not want to see what a basic room was like. Mixer taps in the bath no bath mat to stop you from slipping around. No USB for phone charging. Had to search for the kettle. As far as i am concered i had a basic room.
Stayed 1 night in Jan 2025

4/10 Poor

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor
Very poor overall with a dirty stained mattress smelling of urine
Stained matress
Stayed 1 night in Jan 2025

10/10 Excellent

Marcus

Stayed 1 night in Dec 2024

6/10 Okay

Steven

Liked: Staff & service
The room we had was dated in terms of furnishings and decor. It was also noisy, located next to the car park. The heater in the room was noisy during the night. The restaurant and bar area are quite modern. Breakfast was ok but busy and the buffet area is cramped. Wouldn’t stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and the location wasn't too far from the NEC. We would like to return to this hotel next year.
Stayed 1 night in Nov 2024

8/10 Good

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The windows were the old sash type and rattled in the wind. We had to stuff tissue into the gap to stop them rattling. The towel rail and bathroom fan were not working. Overall we had a comfortable stay and we would stay again. The issues highlighted were minor and did not detract from our stay. I notified the receptionist upon checkout of the issues and she said she would inform maintenance. I feel the issues were easily rectified and had not been done as no one had notified them of the faults previously. Overall a very nice stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mother / daughter trip
Weekend away as mother and daughter to attend a show at the nec Located well- lively pub down the road which we attended food was amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Michael

Stayed 1 night in Oct 2024

8/10 Good

Zac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there a few times. Lovely modern hotel in a pleasant and convenient setting. The staff are always most considerate and the cuisine excellent. Rooms are pleasant. BUT******** This time there was a problem with the water pressure: bath dribble delivery, shower the same (for cold water and left me with just boiling hot). Toilet wouldn't flush well enough to clear waste. Cold tap failed to deliver drop of water one morning - if anyone in a nearby room uses cold water it seems to deprive others. I had to make sure that I took a bath either very early or very late to get a normally running one. Also in room 216 the temperature knob came off in my hand and wouldn't go back. Had to move to room 201. At least the staff were really good about it.
Stayed 3 nights in Nov 2024

4/10 Poor

Peter

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Business conference
Business conference and three wallets stolen
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Great location and value for money
Stayed 1 night in Nov 2024

8/10 Good

Dave

Traveled with group
Liked: Property conditions & facilities, room comfort
The hotel is very clean and comfortable
Stayed 1 night in Nov 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to stay at property for a conference. Lovely hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Callum

Stayed 1 night in Oct 2024

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I come here every year for our anniversary,we love the friendly professional staff,the food in the Marco Pierre restaurant is delicous and the cocktails made by Rob are an absolute must,he definitely is a great mixologist,cannot fault this hotel, very safe and welcoming,great night's sleep too! Thank you Best Western you never disappoint ☺️
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely room, very clean and comfortable, staff very helpful and friendly . Plenty of parking snd convenient for NEC
Stayed 2 nights in Nov 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

linda

Stayed 1 night in Oct 2024

10/10 Excellent

J W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay spoilt by car being stolen
For the most part our stay was very good..We were staying at the Best Western Manor Hotel whilst attending the Grand Design 25th Anniversary Show at the NEC. The room was very good, the reception staff were a bit sedate, I think because they had 2 weddings on and were busy. The Restaurant was very good, a beatiful meal & great staff. Great comfy bed. Slept like a log. The absolute downside was that when I got up, washed and sorted I found that my car had been stolen from the hotel car park. The reception manager wasn't overly helpful (3 times asked if he'd looked at the CCTV only to be told he'd been too busy) but we'd clearly watched him sat doing nothing. Such a shame & still a week later not been in touch. The hotel had CCTV and a hydraulic bollard for the car park yet still car stolen. I hold Best Western responsible for the theft of my car as much as the thieves themselves.
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient for me
Stayed 1 night in Oct 2024

4/10 Poor

Lorraine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Firstly I must say my rating is because the negatives out way the positives. We did meet with a few amazing staff here and I can’t commend Clair on reception and the lovely lady who brought us room service , you are a true asset to the hotel. Sadly the other encounters we’d not good. Having an ankle injury I asked where the lifts were to avoid the stairs to our room, I was told by the member of staff on reception at night check in the hotel did not have lifts, I reiterated my pain and struggle with my ankle and he said the stairs were the only option,- and n check out with a manger sadly I found not only was there a lift, I should have been offered a change of room, Where my access could have been far easily reached. Secondly on arrival to breakfast it was assumed there were 4 of us, I only booked for three, this did not sit well with me and I knew there would be something come of it, on checkout I was given a bill for just under £200 , so once I questioned this as everything was paid on arrival , it turned out I was charged for another room, this was quickly sorted out. On one of the beds we had black bugs, just a few but a few to many for me this was only noticed on the morning of check out , & one of my party had been itchy after the first nights sleep from the same bed in the family room. Small things also, not enough towels, phone didn’t work to use room service and on reporting from my mobile it was deemed a “dodgy phone” with no offer of assistance…………………
Stayed 2 nights in Oct 2024