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Best Western Carlton Suites

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Carlton Suites

Indoor pool
Lobby
Property amenity
Reception
Desk, iron/ironing board, free WiFi, alarm clocks

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Laundry

Explore the area

Map
140 State Farm Pkwy, Homewood, Birmingham, AL, 35209
  • Samford University
    ‪4 min drive‬
  • University of Alabama at Birmingham
    ‪7 min drive‬
  • Birmingham Zoo
    ‪9 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, iron/ironing board, free WiFi, alarm clocks

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, alarm clocks

Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, alarm clocks

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking (Shower Only)

Desk, iron/ironing board, free WiFi, alarm clocks

Suite, Multiple Beds, Non Smoking (Shower Only)

  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, alarm clocks

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free WiFi, alarm clocks

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

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Exterior

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The price is $88
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$105 total
includes taxes & fees
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About this property

Best Western Carlton Suites

Hotel in Homewood
This smoke-free hotel features a fitness center, a 24-hour business center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Best Western Carlton Suites offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and laundry facilities. Onsite self parking is complimentary.

Best Western Carlton Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property
  • Traditional architecture

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 20 to March 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • Cash Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Carlton
Best Western Carlton Suites
Best Western Plus Carlton
Best Western Plus Carlton Suites
Best Western Plus Carlton Suites Birmingham
Best Western Plus Carlton Suites Hotel
Best Western Plus Carlton Suites Hotel Birmingham
Carlton Best Western
Carlton Suites
Best Western Plus Carlton Hotel Birmingham
Best Western Birmingham
Birmingham Best Western
Best Carlton Suites Birmingham
Best Western Plus Carlton Suites
Best Western Carlton Suites Hotel
Best Western Carlton Suites Birmingham
Best Western Carlton Suites Hotel Birmingham

Best Western Carlton Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 380 out of 1002 reviews" "
Rating 8 - Good. 290 out of 1002 reviews" "
Rating 6 - Okay. 150 out of 1002 reviews" "
Rating 4 - Poor. 88 out of 1002 reviews" "
Rating 2 - Terrible. 94 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Rosa

Stayed 1 night in Jul 2024

2/10 Terrible

Jeffery

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and very helpful.
Stayed 3 nights in Oct 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
Ok but old
Stayed 1 night in Oct 2024

10/10 Excellent

Rashun

Stayed 1 night in Sep 2024

2/10 Terrible

courtney

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sliding doors were broken in the pool area they were left open, the main doors to go outside from the pool area were broken, our sink was broken in the room, a towel had a big brown stain on it. Our dead bolt wouldn’t lock in the room. No refund or discount.
Stayed 1 night in Oct 2024

8/10 Good

Harlan, Desoto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great until we discovered ants in the bed on our last night
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Stayed 6 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Sep 2024

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Clean rooms and spacious rooms. Pool towels were nasty, but other than that the place was great. Would stay again!
Stayed 2 nights in Oct 2024

4/10 Poor

Maralyn

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The room was so-so regarding overall cleanliness. The room was at the end of a long hallway and in the corner adjacent a room with a loud dog...that barked every time we moved around, that was not okay. Here is what was a PROBLEM...upon checkout I told the lacking in customer service desk clerk that the bed sheets were clean but the blanket(which we took off the bed after my sanitizing) was NOT clean! What make this a problem is the desk clerk either didn't like her job or she didn't like me...either way that was her problem not mine!!! She DID NOT acknowledge anything I said or offer an apology!! Management needs to make sure that the desk clerks are somewhat cordial to ALL people and if there is a complaint it should be acknowledge and an apology offered for the inconvenience. Needless to say the next time I am in Birmingham for an over night stay if Best Western Carlton is the only hotel with availability...I will sleep in my vehicle before staying there again!!!
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
They had trouble finding my reservation, but eventually fixed the problem. Everything in the room was nice, except in the bathroom where there was stains on the ceiling and other areas. The room was very roomy and comfortable as well as clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

M Frank

Liked: Cleanliness, property conditions & facilities, room comfort
Grest place for staying and convenice to downtown Birmingham.
Stayed 1 night in Oct 2024

6/10 Okay

Sam

Liked: Staff & service
Pics looked nothing like room
Stayed 1 night in Sep 2024

10/10 Excellent

Anayia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mk

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Stayed 2 nights in Aug 2024

2/10 Terrible

Ariel

Stayed 1 night in Sep 2024

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, quiet, clean and spacious room.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Granddaughter's Birthday
I like the fact it had two TV's. My Granddaughter was able to watch what she wanted in the sitting area. The pool didn't look that clean. The beds were comfortable. I wish bacon can be a choice of meat for breakfast. Shower was small. Me and my Granddaughter did see a big roach coming off the elevator on our last nights stay. Pest control is important. Convenient to shopping and restaurants. It was an ok stay.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The experience was ok. The staff didn’t bother us! The rooms just look like jail cells kinda of. Like old but they tried to update them. But the staff was really nice and I liked the fact that they didn’t mess with us.
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024