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Best Western Carlton Suites

2.5 star property

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Photo gallery for Best Western Carlton Suites

Indoor pool
Free daily buffet breakfast
Reception
Desk, iron/ironing board, free WiFi, alarm clocks
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Pet friendly
  • Laundry
$107
includes taxes & fees
Oct 13 - Oct 14

Explore the area

View in a map
140 State Farm Pkwy, Homewood, Birmingham, AL, 35209
  • Place, Samford University
    ‪4 min drive‬
  • Place, University of Alabama at Birmingham
    ‪6 min drive‬
  • Place, UAB Hospital
    ‪6 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, iron/ironing board, free WiFi, alarm clocks

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, alarm clocks

Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, alarm clocks

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking (Shower Only)

Desk, iron/ironing board, free WiFi, alarm clocks

Suite, Multiple Beds, Non Smoking (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, alarm clocks

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free WiFi, alarm clocks

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 King Beds

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Lobby

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  • Breakfast included
  • Pet friendly
  • Parking included
3.9 out of 5, Good, 361 reviews
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About this property

Best Western Carlton Suites

Hotel in Homewood
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Best Western Carlton Suites offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Best Western Carlton Suites features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Best Western Carlton Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1995
  • Double-glazed windows
  • Smoking not allowed
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • Cash Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Carlton
Best Western Carlton Suites
Best Western Plus Carlton
Best Western Plus Carlton Suites
Best Western Plus Carlton Suites Birmingham
Best Western Plus Carlton Suites Hotel
Best Western Plus Carlton Suites Hotel Birmingham
Carlton Best Western
Carlton Suites
Best Western Plus Carlton Hotel Birmingham
Best Western Birmingham
Birmingham Best Western
Best Carlton Suites Birmingham
Best Western Plus Carlton Suites
Best Western Carlton Suites Hotel
Best Western Carlton Suites Birmingham
Best Western Carlton Suites Hotel Birmingham

Best Western Carlton Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 373 out of 1010 reviews
Rating 8 - Good. 286 out of 1010 reviews
Rating 6 - Okay. 161 out of 1010 reviews
Rating 4 - Poor. 95 out of 1010 reviews
Rating 2 - Terrible. 95 out of 1010 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tunishia

Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kerry, Keenesburg

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

BEVERLY, LITTLE ROCK

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
We asked for a first floor room or room near the elevator due to a medical condition. We were reserved a room on the 4th floor where we had to walk a long distance to get there. We had to walk down stairs from the parking lot which was not disability accessible. I would not stay here again.
Stayed 2 nights in Jun 2025

6/10 Okay

Yinuo

Stayed 1 night in Jun 2025

8/10 Good

Sean

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

CARLY

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

CHANTAL, Spanish Fort

Business traveler, Traveled with family
Liked: Cleanliness
Room was nice, beds good and water hot. They had coffee and hot chocolate available 24 hour. Staff was very nice. A/C not as good. Also, had $100 deposit that did not know about. Had a sign to read as was checking in. But, already committed to staying. If was listed but I didn’t read then my fault.
Stayed 1 night in Jun 2025

6/10 Okay

Angelica

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I loved the front deak ladies. My room wasnt thoroughly clean when we moved in. At breakfast, one of the staff workers threw away my cup that i had brought down from my room with me.. it was a personal cup not a room cup. I also ordered a king size suite online but upon checking in, i was given a queen size suite
Stayed 1 night in Jun 2025

10/10 Excellent

Doug

Large room
Stayed 1 night in Jun 2025

8/10 Good

Tonya

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Pool area cloudy. No towels
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Stayed 1 night in May 2025

10/10 Excellent

Cheryl

Stayed 1 night in Jun 2025

4/10 Poor

Alannah

Traveled with family and small children, Traveled with partner, Traveled with family
So, nobody has it listed that hotels are now charging incidental fees or deposits on top of your booking. I haven't booked a hotel before this one in the last 5 years, so I wasn't aware of this. The pool is closed for maintenance until further notice which was one of the main reasons we booked this specific hotel was so we could swim before a busy day the following day. Breakfast was okay but on the way to breakfast, the ground floor hallway stank of weed which seemed to overtake the smell of breakfast. It wasn't the worst stay at a hotel I've ever had, but I honestly don't think we'll be staying here again unless it's an absolute emergency and the only place available.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Geneva

Stayed 5 nights in May 2025

6/10 Okay

Kay

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
On the surface the place looks nice and then you realize the bathroom is not really clean. The bed frame is all scuffed up. It is generally not in good shape. Cleanliness is not a priority.
Stayed 1 night in Jun 2025

2/10 Terrible

Brian N Kristy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most terrible hotel I've stayed in

We were placed in a room on the 1st floor. Above our room was the workout room. Literally the ceiling was falling into the floor from the beating and banging on the floor above us. We wanted our money back ($400) and left the hotel.
Stayed 2 nights in Jun 2025

4/10 Poor

Mike

Traveled with partner
Disliked: Amenities, property conditions & facilities
There were hookers in the parking lot when we arrived. High on drugs. The rooms microwave waa disgusting. Tried to eat the breakfast but at 9 he was putting it away, ignoring me when I asked if we could just grab a few things before he threw it away. He was rude. Why treat customers like that?
Stayed 1 night in Jun 2025

6/10 Okay

Monique

Traveled with family and small children
Liked: Cleanliness
Needs some work from staff from checking in to inside the hotel area pool ice machine
Stayed 1 night in Jun 2025

8/10 Good

Brooklyn

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Hotel was clean but dated, the AC wasn’t on prior to us entering our room and it was probably 90 degrees in the room (it was 91 outside) so it took a long time to cool off enough to be comfortable, I wish the pool had better hours
Stayed 1 night in Jun 2025

8/10 Good

Kaylene

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly, the hotel was quiet and safe. The room was nice and comfy. The only issues were the lack of towels in the gym and pool area. The elevator had a few spills that was not cleaned up for several hours. The pool also had a dirt ring around the top. One last thing that was good and bad was the smoke detector went off when showering with the bathroom door open. My wife and I enjoyed a hot shower until the alarm sound in the room causing me to get out and fan the alarm. I also rushe to place clothes on in case the staff came to check on the alarm but no one showed up. Outside of that its a really nice hotel and I enjoyed our 3 day 2 night stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cheryl

Traveled with family
Nice, comfortable & clean
Stayed 1 night in May 2025

10/10 Excellent

Tammy

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in May 2025