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Britannia Hotel Birmingham New Street Station

3.0 star property

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Photo gallery for Britannia Hotel Birmingham New Street Station

Reception
Point of interest
Front of property
Reception
Standard Twin Room | 1 bedroom, individually decorated, individually furnished, desk

Reviews

5.4 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
New Street, Birmingham, England, B2 4RX
  • Bullring & Grand Central
    ‪3 min walk‬
  • O2 Academy Birmingham
    ‪9 min walk‬
  • Utilita Arena Birmingham
    ‪15 min walk‬
  • Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, individually decorated, individually furnished, desk

Standard Double Room

  • 35.6 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, individually decorated, individually furnished, desk

Executive Double Room

  • 35.6 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, individually decorated, individually furnished, desk

Standard Single Room

  • 35.6 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, individually decorated, individually furnished, desk

Standard Twin Room

  • 22 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, individually decorated, individually furnished, desk

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double or Twin Room

1 bedroom, individually decorated, individually furnished, desk

Standard Double or Twin Room

  • 22 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

ibis budget Birmingham Centre

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.7 out of 5, Good, (1285)
$66 nightly
The price is $66 total
includes taxes & fees
ibis budget Birmingham Centre

About this property

Britannia Hotel Birmingham New Street Station

Hotel in Birmingham City Centre
A 24-hour front desk, free WiFi in public areas, and a reception hall are available at this smoke-free hotel. Housekeeping is available on request.
Britannia Hotel Birmingham New Street Station offers 241 accommodations with hair dryers. These individually decorated and furnished accommodations include desks. 35-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Britannia Hotel Birmingham New Street Station features an elevator. Wireless Internet access is complimentary. A total renovation of this property was completed in October 2024.

Britannia Hotel Birmingham New Street Station is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Designer stores
  • Shopping mall

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • Elevator
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 9 floors
  • Reception hall
  • Renovated entire property - October 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Britannia Hotel Birmingham New Street Station Reviews

Reviews

5.4
Rating 10 - Excellent. 116 out of 1005 reviews
Rating 8 - Good. 196 out of 1005 reviews
Rating 6 - Okay. 217 out of 1005 reviews
Rating 4 - Poor. 209 out of 1005 reviews
Rating 2 - Terrible. 267 out of 1005 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Tina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Antony

Stayed 1 night in Apr 2025

4/10 Poor

Rajdeep

Disliked: Cleanliness, staff & service, property conditions & facilities
they dnt clean your room ,if you are not staying more than 4 nights dnt chnge bed sheets
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Basic and overpriced

The hotel is right in the centre and very close to New Street station. Check in was simple and the staff were polite & friendly. Lift was extremely slow but I was only on 2nd floor so took the stairs. On opening the door to my room the smell of smoke hit me, it was as if there had been a fire close by and the room was smoke damaged. I immediately noticed that there was no window so the room became very stuffy at night. Aside from these two issues the room was clean and comfortable. This was a last minute booking and seemed to be the only hotel available unless I wanted to spend £500 for 2 nights. My stay cost just short of £300 room only for 2 nights. I am unlikely to stay again.
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

Very nice and comfortable room. Shower takes a bit of time to heat up but nevertheless was very clean, as was the rest of the bathroom. Would definitely stay again! Best location, right in the centre of the town. Only bad thing was that only 1 lift was working, sometimes had to wait a while, but then again you get your steps in for the day taking the stairs!
Stayed 2 nights in Apr 2025

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Andy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked last minute for two nights for a conference. Room was damp (carpets sodden). Shower water was freezing, no window in the room, no ventilation. Extremely noisy hotel with TV & music easily heard from other rooms. Entering the hotel after 9pm is quite frankly dangerous. Drug dealers in the passage by the entrance offering their products alongside rough sleepers. Avoid, avoid, avoid is my advice.
Stayed 2 nights in Apr 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower was beautiful Room clean and comfortable Cheap furniture but adequate Entering through a dingy alley not very pleasant Didn’t seem to be breakfast available or bar facilities
Stayed 1 night in Apr 2025

4/10 Poor

Ryan

Stayed 1 night in Apr 2025

10/10 Excellent

Anupameya

Liked: Cleanliness, staff & service, room comfort

Excellent value for money

Perfect central location when arriving by train to spend evening and catch early hours Uber to airport. Friendly reception. Spacious, comfortable room with huge windows and open view. Super comfortable bed. Bang in the middle of a buzzing backdrop of restaurants. Would recommend and will return when needing a nightcap to catch a flight or connection. Works going on but they didn't impact us. A very old but comfortable feel, vibe.
Left side 9F
Right side 9F
Stayed 1 night in Apr 2025

6/10 Okay

Douglas

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel being upgraded. I think my room was an old one AAND COST £200 a night.
Stayed 1 night in Apr 2025

4/10 Poor

Sarah

Disliked: Cleanliness, property conditions & facilities
Dated and strange smell from bathroom and slippery shower floor. Very central but that’s about it
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercedes

Just a really nice place to stay
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Peter, Birmingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 2 nights in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Apr 2025

10/10 Excellent

Quan

Stayed 1 night in Mar 2025

2/10 Terrible

Quan

Stayed 1 night in Mar 2025

10/10 Excellent

Radu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the live music coming from the streets 😄
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Stayed 1 night in Mar 2025

4/10 Poor

Myrteza

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to my room was a couple very noisy and we couldn’t sleep all night because of them! We wanted to call the reception but we didn’t have a phone in the room!
Stayed 2 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
No problems at all for the price. Clean neat and tidy. Vagrants sleeping in doorways outside was not pleasant to see, but is everywhere these days, I suppose. Overall My stay was just fine and good value for the money
Stayed 4 nights in Mar 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Mar 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything outstanding 10/10 will stay again.
Stayed 1 night in Mar 2025