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Clayton Hotel Birmingham

4.0 star property

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Photo gallery for Clayton Hotel Birmingham

Relax in our spacious lobby with a bar area, seating, and large windows offering views of the outdoors.
Relax in comfort with a large bed, bedside table, and mounted TV.
Welcome to our reception area, featuring a sleek reception desk, comfortable seating, and a digital display.
Stylish corridor with carpeted floors and wall-mounted lamps.
Relax in this outdoor seating area with a view of the iconic Bullring building in the background.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Room service
  • Housekeeping
  • Bar

Explore the area

Map
85 Albert Street, Birmingham, England, B5 5JE
  • Bullring & Grand Central
    ‪6 min walk‬
  • The Mailbox
    ‪13 min walk‬
  • Utilita Arena Birmingham
    ‪3 min drive‬
  • Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Executive King

Executive King | 1 bedroom, premium bedding, in-room safe, desk

Executive King

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King & Single room

1 bedroom, premium bedding, in-room safe, desk

Deluxe King & Single room

8.6 out of 10
Excellent
(18 reviews)
  • 253 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Family Suite

Executive Family Suite | 1 bedroom, premium bedding, in-room safe, desk

Executive Family Suite

  • 253 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double

Deluxe Double | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Double

8.2 out of 10
Very good
(34 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | 1 bedroom, premium bedding, in-room safe, desk

Suite

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Clayton Hotel Birmingham

4-star hotel in Birmingham City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and dry cleaning.
Clayton Hotel Birmingham offers 218 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Cable television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a fitness center, a terrace, and tour/ticket assistance.

Clayton Hotel Birmingham is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
Grill Restaurant - This brasserie specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Alvar Bar - This bar specializes in British cuisine and serves lunch and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Cantonese), English, French, Greek, Italian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.3 miles (GBP 14 per stay), from 7:00 AM to 10:00 PM; discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Alvar Bar
  • Grill Restaurant

Things to do

  • Gym
  • Piano

Family friendly

  • In-room crib
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 38-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 27:
  • One of the dining venues
  • Bar/Lounge
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 25.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 14 per stay (1640 ft away; open 7:00 AM to 10:00 PM)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Clayton Birmingham
Hotel La Tour Birmingham
La Tour Birmingham
Hotel Tour Birmingham
Hotel La Tour
Clayton Hotel Birmingham Hotel
Clayton Hotel Birmingham Birmingham
Clayton Hotel Birmingham Hotel Birmingham

Clayton Hotel Birmingham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1005 reviews
Rating 8 - Good. 238 out of 1005 reviews
Rating 6 - Okay. 100 out of 1005 reviews
Rating 4 - Poor. 55 out of 1005 reviews
Rating 2 - Terrible. 46 out of 1005 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karina

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

No more than average, with issues

What Air conditioning? Absolutely rubbish AC, style over content, simply doesnt do what it should. Room was no more than average, and panelling above bedside coming away from wall. Reception staff were efficient but unfriendly. Plus points were very good shower and good breakfast options with fresh food. Restaurant busy at breakfast but well serviced.
Stayed 1 night in Apr 2025

4/10 Poor

Zubayda

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Needs to do better.

The hotel was dirty the floor and walls had stains. The towels also had stains, we complained and recieved new towels which also had stains. We mentioned it the the staff and was told to leave a review about this. The breakfast was nice and the dining area but the hygiene in the room was just so poor.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Lloyd

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stay here regularly and unfortunately last night the experience was less favourable. We were located in a room where the lights weren’t working and had to contact front desk to get that resolved. Then it was the temperature of the room. So warm! We had to contact the front desk to get a fan as it was so warm! Really unfortunate!
Stayed 1 night in Apr 2025

8/10 Good

Lee

Stayed 1 night in Apr 2025

10/10 Excellent

Charlotte

Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No sound proof rooms

The rooms are not sound proof. We had a poor stay due to hearing people in other rooms at all sorts of hours. We were also given a connecting room and the other room kept trying to open our door. The manager was eventually called up about this.
Stayed 1 night in Apr 2025

2/10 Terrible

ciara

Stayed 3 nights in Feb 2025

10/10 Excellent

Omer

Business traveler
Liked: Staff & service, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

COLIN

Disliked: Staff & service

TERRIBLE CUSTOMER SERVICE

Booked to stay one night. Arrived at 1805 and checked in. At 1945 we received a message that there had been a medical emergency - we had to return home. We checked out at 2000 ... less than 2 hours after arriving. We did not consume anything; we made no mess and created no work for the hotel cleaners. We had pre-paid for two breakfasts, which we clearly would not consume. Despite our situation, the hotel enforced their rules and would not entertain any kind of refund. I fully understand their rules; however, some flexibility and common sense ought to prevail when events overtake the best made plans. We won't go anywhere near this hotel again - we expect better customer service than this.
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for business
Stayed 1 night in Mar 2025

6/10 Okay

Charlotte

Traveled with family
Liked: Property conditions & facilities
This was our first time staying at the Clayton and sadly will be our last. The hotel overall is lovely as you would expect, but the room wasn't what we expected. We stayed in an executive room (which we do at many other hotels) there was very little in the way of executive perks. The room was standard and a little dusty in places. The toilet wasn't very clean and there was hair on the floor which was very unwelcoming. The kettle had seen better days and the room refreshment choices were poor. No robes, wash cloths and the toilet paper was very thin (I will leave the rest to your imagination) We had recieved an email about having a late checkout for £10 and another email saying £20!? We had clicked to checkout at 1pm which we were told via email was accepted. Only to then speak to reception who informed me "late checkout cannot be done in advance but in the morning of checking out" If that's the case why send an email? I ended up paying £30 for a 2pm checkout, again this is something I've never had to do at other hotels that offer executive rooms and services. We had house keeping knocking our door on 2 occasions to ask if we were leaving so they can come clean. There was very limited room service options and there was no option for in-room breakfast, which would have been lovely. We opted for the breakfast option with our 3 night stay and even though it wasn't the worst, it definitely wasnt the best! I wouldnt recommend the cooked breakfast
Stayed 3 nights in Mar 2025

8/10 Good

Adesina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, very clean, staff were helpful, not having parking is very inconvenient, having to drop everything and then drive to a carpark and then walk back? If you have kids its not ideal. Other then that would recommend If you’re not driving this hotel is great!
Stayed 1 night in Mar 2025

10/10 Excellent

Lloyd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
modern hotel, swift check-in. Room is very comfortable and clean location is great for city centre with a little bit of a walk. Unfortunately there is a lot of construction around so it does not look the most picturesque! A shame there is no on-site parking, although the B4 Parking is fairly close by. Would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Simon

Stayed 1 night in Mar 2025

8/10 Good

MRS A L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

A good stay in a family room to attend theatre last night. Good breakfast. Reasonable bar prices given it’s a hotel. Polite staff. Lots of building work outside hotel, due to tram/ train terminal development, you can’t hear it.
Stayed 1 night in Mar 2025

10/10 Excellent

Karolina

Stayed 1 night in Mar 2025

10/10 Excellent

Manjinder

Stayed 3 nights in Jan 2025

6/10 Okay

Amit

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good location but reception staff seem uninterested at serving guests and no mention was made of the VIP amenity available with this hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Raphael

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, cant recommend enough. Recovered a disappointing experience with another Hotel, the bar staff were great and the rooms were clean. Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Shahbaaz

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was decent size and the staff were really helpful to cater.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, but room very stuffy and aircon wasn't working
Stayed 1 night in Mar 2025

2/10 Terrible

Gethin

Stayed 1 night in Mar 2025