Comfort Inn Birmingham

3.0 star property

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Photo gallery for Comfort Inn Birmingham

Exterior
Exterior
Miscellaneous
Dining
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
Station Street, Birmingham, England, B5 4DY
  • The Alexandra Theatre
    ‪3 min walk‬
  • Birmingham Hippodrome
    ‪6 min walk‬
  • Birmingham Town Hall
    ‪6 min walk‬
  • Birmingham (BHX)
    ‪25 min drive‬

Room options

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Single Room, 1 Twin Bed

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 3 Twin Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

Quite Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Comfort Inn Birmingham

Hotel in Birmingham City Centre
Along with a bar/lounge, this hotel has a snack bar/deli and a business center. WiFi in public areas is free. Other amenities include conference space, a 24-hour front desk, and express check-in.
Comfort Inn Birmingham offers 40 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Cable television is provided. Bathrooms include shower/tub combinations and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 872 square feet (81 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, complimentary newspapers in the lobby, and express check-in.

Comfort Inn Birmingham has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 872 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1950
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Birmingham Comfort Inn
Comfort Inn Birmingham
Comfort Inn Hotel Birmingham
Comfort Inn Birmingham Hotel
Comfort Inn Birmingham Hotel Birmingham
Comfort Inn Birmingham Hotel
Comfort Inn Birmingham Birmingham
Comfort Inn Birmingham Hotel Birmingham

Comfort Inn Birmingham Reviews

Reviews

6.8
Rating 10 - Excellent. 164 out of 1000 reviews
Rating 8 - Good. 325 out of 1000 reviews
Rating 6 - Okay. 275 out of 1000 reviews
Rating 4 - Poor. 139 out of 1000 reviews
Rating 2 - Terrible. 97 out of 1000 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Pietro

Business traveler
Liked: Cleanliness, staff & service, room comfort
Basic, exactly what you pay for
The reviews are too cynical about this place. It's a budget hotel right in front of the station. The friendly staff does the job! Don't expect anything too fancy, but for business purposes it's a catch.
Stayed 1 night in Nov 2024

6/10 Okay

Stephen

Liked: Staff & service, room comfort
Lovely stay as always apart from having redecorating done throughout whilst still fully operating and we unfortunately had no knowledge of this till we arrived and painters everywhere , plastic on the floor , tape up the walls etc...paint fumes
Stayed 2 nights in Nov 2024

10/10 Excellent

Tara

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
The stay for the 2nd time was great Comfortable as always But unfortunately the bathroom wasn’t up to standards 1. The cleaner clearly missed some areas of the bath witch left black hairs over the bath 2.the sink didn’t keep water for a long time 3. The bathroom needs an up grade But overall was a great Stay
Stayed 1 night in Oct 2024

4/10 Poor

Christina

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Convenient to the station and city center,
Stayed 1 night in Oct 2024

6/10 Okay

Gavin

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Michelle

Stayed 1 night in Oct 2024

2/10 Terrible

Ken

Stayed 1 night in Oct 2024

6/10 Okay

Keith

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Chancelier

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Leigh

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly awful.
Stayed 4 nights in Sep 2024

4/10 Poor

Viviane

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in serious need of updating. The bathroom has mould on the walls, once rolled down the blind would not go back up, there was no heating in the room and hairs left behind by the cleaners. No breakfast facilities but a bar open from noon. Rubbish was left out on the landing which made the corridors smell. Whilst I was on the 4th floor, I could still hear all the raucous from the street: cars revving, people shouting and police sirens. I was there for a conference which was within walking distance but I will stay further away from the city centre and the Comfirt Inn next time. A less than enjoyable stay.
Stayed 2 nights in Sep 2024

4/10 Poor

Kate

Business traveler
Liked: Staff & service
Hiked prices because of an event. Bitten by bed bugs.
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Business traveler, Traveled with partner
Liked: Staff & service
Older part of town. Very close to shopping and train station.
Stayed 2 nights in Sep 2024

4/10 Poor

Sarah

Liked: Cleanliness
Disliked: Property conditions & facilities
They charged me twice for the room.
Stayed 3 nights in Sep 2024

4/10 Poor

Abigail

Liked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Matt

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
I'm not impressed with Birmingham
I got into my room and it smelt of cigarettes I opened the bathroom window and there was a bit of a the drain full of cigarette butts. I had a nap bed was OK but don't understand why it was a single plenty of room for a double. I went out a bit later around 8 I wasn't impressed with Birmingham I was nearly mugged hotel wasn't a problem but I decided to go back to Manchester. I went to check out gave my key in and the woman said you don't owe anything, no question on why have you checked out a day earlier.
Stayed 2 nights in Aug 2024

10/10 Excellent

RICHARD

Liked: Cleanliness
Decent for the price. Private facilities and clean and bed was comfortable too
Stayed 1 night in Aug 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service
Well positioned for New Street Railway station, staff friendly and good price. No breakfast available. Clean rooms and bedding.
Stayed 1 night in Aug 2024

10/10 Excellent

Mu'azu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 8 nights in Aug 2024

2/10 Terrible

Ahsan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Staff is very nice, the room was clean and it is 2 min away from the station. However, the matrass& pillow were horrible. It was the first time I could not fall asleep because of that. The entire property needs a refurbishment. I could say it is ok for one night but unfortunately not even that.
Stayed 1 night in Aug 2024

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting family near by
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
More customer services training needed
This was a mistake. The staff has threatened me and 'try' to physically assault me, byt misses due to being a lit on the heavy side
Stayed 1 night in Aug 2024

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, especially Mr. Majid and his Estonian colleague; they were courteous and very helpful. My room, which had a TV snd a coffee/tea service, and the bathroom was very clean and the bed linen crisp and clean. If you are especially a single traveler (as I was) and needing to stay near the New Street railway station (the main one), the Comfort Inn Birmingham is just a few steps away. The hotel sits on the edge of Chinatown, with excellent and reasonably priced Asian fare and low-key pubs. I felt safe, despite some non-threatening panhandling inside the station, which by the way has excellent security.
Stayed 2 nights in Aug 2024

8/10 Good

John, Llanfyllin

Liked: Cleanliness, staff & service
Stayed here a few times very convenient for the train station and in a good geographical area for the city centre. The hotel rooms could do with a face lift but for the money i paid was good value.
Stayed 1 night in Aug 2024