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Comfort Inn Birmingham

3.0 star property

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Photo gallery for Comfort Inn Birmingham

Exterior
Lobby
Standard Room, 3 Twin Beds, Non Smoking | Premium bedding, Select Comfort beds, individually decorated
Business center
Bar (on property)

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services
$60
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
Station Street, Birmingham, England, B5 4DY
  • Place, Bullring & Grand Central
    ‪3 min walk‬
  • Place, The Mailbox
    ‪4 min walk‬
  • Place, O2 Academy Birmingham
    ‪6 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, Select Comfort beds, individually decorated

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Twin Bed

Premium bedding, Select Comfort beds, individually decorated

Standard Single Room, 1 Twin Bed

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Premium bedding, Select Comfort beds, individually decorated

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Standard Room, 3 Twin Beds, Non Smoking | Premium bedding, Select Comfort beds, individually decorated

Standard Room, 3 Twin Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Quite Double Room, Non Smoking

Quite Double Room, Non Smoking | Premium bedding, Select Comfort beds, individually decorated

Quite Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Comfort Inn Birmingham

Hotel in Birmingham City Centre
Along with a bar/lounge, this hotel has a snack bar/deli and a business center. WiFi in public areas is free. Other amenities include conference space, a 24-hour front desk, and express check-in.
Comfort Inn Birmingham offers 40 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Cable television is provided. Bathrooms include shower/tub combinations and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 872 square feet (81 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, complimentary newspapers in the lobby, and express check-in.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 872 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1950
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Birmingham Comfort Inn
Comfort Inn Birmingham
Comfort Inn Hotel Birmingham
Comfort Inn Birmingham Hotel
Comfort Inn Birmingham Hotel Birmingham
Comfort Inn Birmingham Hotel
Comfort Inn Birmingham Birmingham
Comfort Inn Birmingham Hotel Birmingham

Comfort Inn Birmingham Reviews

Reviews

6.8
Rating 10 - Excellent. 169 out of 1000 reviews
Rating 8 - Good. 321 out of 1000 reviews
Rating 6 - Okay. 269 out of 1000 reviews
Rating 4 - Poor. 140 out of 1000 reviews
Rating 2 - Terrible. 101 out of 1000 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chinedu

Stayed 1 night in Aug 2025

10/10 Excellent

Niall

Stayed 1 night in Aug 2025

8/10 Good

Juan, Hollywood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, great staff..
Stayed 6 nights in Aug 2025

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Convenience

Always use this hotel . Drop bags of as we traveled by train. Then visit family who live in John Bright Street.
Stayed 1 night in Aug 2025

8/10 Good

John, Llanfyllin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great for the station what i didn’t like was there was loud music on below but overall i enjoyed my stay.
Stayed 2 nights in Aug 2025

4/10 Poor

Khizar

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Iain

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Neville

Disliked: Staff & service, property conditions & facilities
The property was old and certainly dated. The staff appeared to be just filling in time to get paid. The button on the toilet cistern stuck and when i reported it the reply was tomorrow or tonight i said we would have a toilet for the night so he came and spent at least 15 minutes to fix it. The first room they showed us was extremely poor and we refused it and took another room. The bed was terrible. The photos of the place may not be forged but certainly enhanced. WILL NOT BE BACK
Stayed 2 nights in Jul 2025

8/10 Good

Joanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calm and friendly

The hotel was clean and comfortable. On a stiflingly hot night, air conditioning would have been lovely. But I managed to open a couple of windows. It was great to be able to make tea and I especially valued having a Bible in the drawer - lovely friendly touch and I opened it at random and found it calming to sit there reading a Psalm!
Stayed 1 night in Jul 2025

2/10 Terrible

ANDREW

Disliked: Cleanliness, property conditions & facilities, room comfort

No comfort at the comfort inn

Title says it all
Stayed 1 night in Jul 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy outside, but that is out of your control! Great stay, will use again! Thank you.
Stayed 2 nights in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, property conditions & facilities
Noisy. Horrible.
Stayed 1 night in Jun 2025

2/10 Terrible

Emma

Disliked: Property conditions & facilities, room comfort

No comfort at Comfort Inn

This hotel’s only redeeming feature is its proximity to Birmingham New Street Station. It’s not been invested in for years. Smells like a care home, is noisy and lumpy pillows. If you can sleep anywhere and don’t care for comfort it’s for you. But if you have any more time to walk I would advise avoiding this place. Feels like a hostel.
Stayed 1 night in Jun 2025

4/10 Poor

Amy

Liked: Staff & service
Disliked: Room comfort
The upstairs guest were VERY noisy, it sounded as if they were jumping and falling on the ground at times. The walls and ceilings were paper thin and you could here other guests sneeze and phone alarms going off. It was also very hot in the rooms with no fan or air con, so sleeping here was extremely difficult.
Stayed 1 night in Jun 2025

2/10 Terrible

robin

Disliked: Cleanliness, property conditions & facilities, room comfort
Checked in and asked if possible to have a double bed instead he said he only had 5 rooms left and couldn't move me this was at 10pm. I went up to the room and it was hot I could barely open the windows and the TV didn't work there were stains all over the floor. And a disgusting stench that smelled like cockroaches coming from the drains so I called downstairs and he came up I told him I wasn't about to walk on that floor with my bare feet and the smell was awful he said that the rooms are cleaned everyday fixed the TV and left. I suffered all night holding my breath every time I went to pee in the night. I complained to the lady on reception the next day and she gave me an email address. I had to go to the wetherspoons across the street to brush my teeth and have a sponge bath. Disgusting furniture in disrepair, walls gashes all over, hair on the sheet. If I wasn't so exhausted would have put up an argument but he was only one there.
Stayed 1 night in Jun 2025

8/10 Good

Alan

Traveled with family
Liked: Cleanliness
Great location so close to New st station
Stayed 1 night in Jun 2025

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bed uncomfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Disliked: Room comfort
The bed was so uncomfortable didnt get a good nights sleep
Stayed 1 night in Jun 2025

6/10 Okay

DAVID

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was very 'tired' - also, a small stain on the bedsheet, only one soft pillow and the bathroom basin was badly chipped. The whole establishment looked to be in need of a full refurbishment.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Mattress in need of replacement. Uneven and uncomfortable. Elevator out of service for departure, had to drag suitcases down 3 flights. Not easily accessible from train station with wheeled luggage.
Stayed 2 nights in May 2025

6/10 Okay

Anjum

Business traveler
Liked: Staff & service
Disliked: Amenities
It was cen5ral and near for my purpose.
Stayed 1 night in May 2025

8/10 Good

Ruth

Liked: Cleanliness, property conditions & facilities
Very convenient for New Street station!
Stayed 2 nights in May 2025

8/10 Good

Peter

Stayed 1 night in May 2025

10/10 Excellent

robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025