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Copthorne Hotel Merry Hill Dudley

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Copthorne Hotel Merry Hill Dudley

View from room
Lunch and dinner served, British cuisine
View from room
Reception
Interior detail

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Spa
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Room service

Explore the area

Map
The Waterfront, Level Street, Brierley Hill, England, DY5 1UR
  • Merry Hill
    7 min walk
  • Brierley Hop House
    4 min walk
  • Lye Station
    4 min drive
  • Birmingham (BHX)
    57 min drive

Room options

View all photos for Club Room (Family with King Bed + Single Bed)

In-room safe, desk, laptop workspace, soundproofing

Club Room (Family with King Bed + Single Bed)

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Club Room, 1 King Bed (Waterfront)

Club Room, 1 King Bed (Waterfront) | In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed (Waterfront)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Waterfront Family KingBed + SingleBed)

In-room safe, desk, laptop workspace, soundproofing

Standard Room (Waterfront Family KingBed + SingleBed)

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Club Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room (Waterfront Family KingBed + SingleBed)

In-room safe, desk, laptop workspace, soundproofing

Club Room (Waterfront Family KingBed + SingleBed)

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room (Family with King Bed + Single Bed)

Standard Room (Family with King Bed + Single Bed) | In-room safe, desk, laptop workspace, soundproofing

Standard Room (Family with King Bed + Single Bed)

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Waterfront)

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed (Waterfront)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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includes taxes & fees
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About this property

Copthorne Hotel Merry Hill Dudley

4-star Brierley Hill hotel walkable to Merry Hill
A restaurant, a bar/lounge, and a steam room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, massage/treatment rooms, 24-hour room service, and a business center are onsite.
Copthorne Hotel Merry Hill Dudley offers 138 accommodations with safes and hair dryers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brierley Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages and sports massages.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a steam room, spa services, and a terrace. Parking is available onsite for a surcharge.

Copthorne Hotel Merry Hill Dudley is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Faradays - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 6 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Faradays

Things to do

  • Designer stores
  • Shopping mall
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to January 02:
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 6 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that the cost of an extra bed does not include breakfast.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Copthorne Dudley
Copthorne Dudley Hotel
Copthorne Hotel Merry Hill
Copthorne Hotel Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Merry Hill
Copthorne Merry Hill Dudley
Copthorne Merry Hill Dudley Brierley Hill
Dudley Copthorne
Hotel Merry Hill Dudley
Copthorne Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Hotel
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Hotel Merry Hill Dudley Hotel Brierley Hill

Copthorne Hotel Merry Hill Dudley Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 470 out of 1004 reviews" "
Rating 8 - Good. 337 out of 1004 reviews" "
Rating 6 - Okay. 134 out of 1004 reviews" "
Rating 4 - Poor. 33 out of 1004 reviews" "
Rating 2 - Terrible. 30 out of 1004 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing has changed in 20 yrs. Is that good or bad??
Stayed 1 night in Sep 2024

10/10 Excellent

angela

Stayed 2 nights in Aug 2024

10/10 Excellent

james

Business traveler
Liked: Staff & service, amenities
Room was a little tired and dated, no fridge or aircon. Bed was comfortable, bathroom was very nice.
Stayed 1 night in Sep 2024

8/10 Good

Big

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Leanmore

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Paul

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Cerwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were lovely, staff were lovely. Evening meal was delicious and the bar was great. Other guests were noisy but that’s not the fault of the hotel. Spa facilities were also very good.
Stayed 2 nights in Sep 2024

8/10 Good

Girly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and friendly staff.
Amazing stay, friendly staff and food In the restaurant was absolutely lush for a reasonable price - not too busy apart from a wedding but that’s understandable and they all looked beautiful. The only thing that wasn’t great was the noise from the extraction fans on the top of the building which is constantly running - I’m guessing it’s because we stayed facing the canal side and it’s directly above on the roof, it wasn’t loud but just in the background which isn’t the hotels fault as they need it running. Didn’t use the pool or spa area but other half said it was great 👍 thank you for a good stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tracy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Ross

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One thing they change the iron in the rooms and they are waste of time . Cheap pound land no stream
Stayed 1 night in Sep 2024

8/10 Good

EMMA

Business traveler
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are so helpful and friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

darren

Liked: Cleanliness, staff & service, property conditions & facilities
The reason for choosing a Spa hotel is to have relaxing time to unwind. When we went to use the facilities we could not relax as the no. of children that were in the pool was ridiculous they were screaming, shouting and jumping in the pool. After 10min Myself and my wife got out and thought we would ask at reception when the quieter times are as the amount of children in there. We were told there is no quiet times as in was a bank holiday weekend. I believe this should be accounted for and have an adult only hour in the morning and afternoon. Myself and my wife like a cocktial but we only ordered one as the taste was awful the expresso Martini was sweet and watery there was little coffee flavour. The bar tender brought this to the table save me waiting at the bar which is normal when making cocktails, little did I know your bar tenders do not make the cocktails they are out of a bottle, but you are charging the same prices as one that would be properly made. The room we had 315 we could not close the window as no aircon in room and the weather was warm, but the music and the bar was load on the Sat Night until around 1.30 - 2am. The bed was comfy and the room was clean.
Stayed 2 nights in Aug 2024

8/10 Good

H

Liked: Cleanliness, staff & service, property conditions & facilities
Nice swrvice when checking in to hotel, with a nice surprise of an upgrade to the room
Stayed 1 night in Aug 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Katrina

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel conveniently placed for Merry Hill shopping and the canal side bars and restaurants. Clean and well appointed with spacious rooms
Stayed 1 night in Aug 2024

6/10 Okay

Peter

Liked: Cleanliness
It is not a cheap hotel and just did not live up to the price. Reception was not at all welcoming, very basic process the customer as they arrive. Are twice in the restaurant and one of the staff made up for all the others, made us feel very welcome but she was the only one. I got grilled corn on the cob that was ice cold. A glass of wine that didn’t arrive until we had finished eating. Just very average.
Stayed 2 nights in Aug 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spot on as always
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect would definitely stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience. Great customer service. Definitely will go back.
Stayed 1 night in Aug 2024