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Copthorne Hotel Merry Hill Dudley

4.0 star property

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Photo gallery for Copthorne Hotel Merry Hill Dudley

Overlooking a serene river, this hotel offers a tranquil atmosphere.
Relax in our elegant lobby, featuring a spacious seating area with a sofa and patterned rug.
Relax under the shade of our outdoor patio, surrounded by comfortable seating and lush green umbrellas.
Enjoy a drink at the bar with stools and a high counter, surrounded by a unique ceiling design and polished floors.
Relax in comfort with a large bed and a flat-screen TV, plus a window with a scenic view of the river.

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
The Waterfront, Level Street, Brierley Hill, England, DY5 1UR
  • Merry Hill
    ‪3 min walk‬
  • Quest
    ‪12 min walk‬
  • Black Country Living Museum
    ‪6 min drive‬
  • Birmingham (BHX)
    ‪37 min drive‬

Room options

View all photos for Club Room (Family with King Bed + Single Bed)

1 bedroom, in-room safe, desk, laptop workspace

Club Room (Family with King Bed + Single Bed)

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Club Room, 1 King Bed (Waterfront)

1 bedroom, in-room safe, desk, laptop workspace

Club Room, 1 King Bed (Waterfront)

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

8.4 out of 10
Very good
(56 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Waterfront Family KingBed + SingleBed)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room (Waterfront Family KingBed + SingleBed)

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Club Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room (Waterfront Family KingBed + SingleBed)

1 bedroom, in-room safe, desk, laptop workspace

Club Room (Waterfront Family KingBed + SingleBed)

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room (Family with King Bed + Single Bed)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room (Family with King Bed + Single Bed)

8.8 out of 10
Excellent
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Waterfront)

View from room

Standard Room, 1 King Bed (Waterfront)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Copthorne Hotel Merry Hill Dudley

4-star Brierley Hill hotel walkable to Merry Hill
A restaurant, a bar/lounge, and a steam room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, massage/treatment rooms, 24-hour room service, and a business center are onsite.
Copthorne Hotel Merry Hill Dudley offers 138 accommodations with safes and hair dryers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brierley Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages and sports massages.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a steam room, spa services, and a terrace. Parking is available onsite for a surcharge.

Copthorne Hotel Merry Hill Dudley is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Faradays - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 6 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Faradays

Things to do

  • Designer stores
  • Shopping mall
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to January 02:
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 6 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that the cost of an extra bed does not include breakfast.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Copthorne Dudley
Copthorne Dudley Hotel
Copthorne Hotel Merry Hill
Copthorne Hotel Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Merry Hill
Copthorne Merry Hill Dudley
Copthorne Merry Hill Dudley Brierley Hill
Dudley Copthorne
Hotel Merry Hill Dudley
Copthorne Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Hotel
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Hotel Merry Hill Dudley Hotel Brierley Hill

Copthorne Hotel Merry Hill Dudley Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 478 out of 1010 reviews
Rating 8 - Good. 326 out of 1010 reviews
Rating 6 - Okay. 135 out of 1010 reviews
Rating 4 - Poor. 33 out of 1010 reviews
Rating 2 - Terrible. 38 out of 1010 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Srujana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent, Hotel is quite and comfortable. Rooms are clean. Only thing was the work going at reception area, but that was not loud too. Very near and walkable distance to retail park and has excellent canal walkways.
Stayed 2 nights in Apr 2025

10/10 Excellent

lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Stayed 1 night in Apr 2025

2/10 Terrible

Karl

Liked: Cleanliness
Disliked: Staff & service

Doesn’t understand the Guide Dogs are accepted

Was told by Adam on Reception that he didn’t know if they accepted Guide Dogs, he had to be corrected by myself and other receptionist
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Ashok

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

A

First the room was not clean to the standard the shampoo pkts empty were still there when we walk in the room, At night the flys were around!
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at copthorne

Great service from the restaurant staff with very friendly and couldn't do enough.
Stayed 1 night in Apr 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely. Rooms clean. Hotel in a great location,
Stayed 3 nights in Apr 2025

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, room comfort
I stay regular and very good each time .
Stayed 1 night in Apr 2025

4/10 Poor

Johanna

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for an overnight stay.

Great place for an overnight stay. Convenient location. Room facing the water was quiet & comfortable, and had a great night's sleep.. Check-in was friendly but rather slow (15 mins) with 2 people ahead of me, even though I'd completed the forms prior to my arrival. Car park is paid (£6) - not free as advertised on the Hotel.com site - this was introduced in January apparently. Generous breakfast although an issue with the toasting machine, but the staff were very helpful in trying to resolve it (although it was still burning one side!). Would definitely stay again if I was working in the area.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

Not 4* niceness :(

I booked here for a work trip and saw it was 4* with a spa, everything is completely dated and it felt like a suped up Travelodge rather than a plush spa hotel. Thin and crispy towels in the room, spa was more of a council leisure center vibe. Staff were lovely though.
Stayed 1 night in Apr 2025

6/10 Okay

Nekeishia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Joe

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Lovely friendly staff just the noise at night from nightclub first night then a load of singing guests the next night. Meant very disturbed sleep.
Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious room for a great price - always stay here when in the area
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Sunil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short trip to see the circus.

Friendly, helpful staff. Very clean room with toiletries included. Short walk from merry hill shopping centre.
Stayed 1 night in Mar 2025

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, and friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Dr Moises

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good staff lovely hotel
Stayed 1 night in Mar 2025

10/10 Excellent

james

Stayed 1 night in Mar 2025