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Copthorne Hotel Merry Hill Dudley

4.0 star property

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Photo gallery for Copthorne Hotel Merry Hill Dudley

View from room
In-room safe, desk, laptop workspace, soundproofing
View from room
Exterior detail
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
The Waterfront, Level Street, Brierley Hill, England, DY5 1UR
  • Merry Hill
    ‪3 min walk‬
  • Dudley Zoo and Castle
    ‪5 min drive‬
  • Black Country Living Museum
    ‪6 min drive‬
  • Birmingham (BHX)
    ‪37 min drive‬

Room options

View all photos for Club Room (Family with King Bed + Single Bed)

Combined shower/tub, free toiletries, hair dryer, towels

Club Room (Family with King Bed + Single Bed)

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Club Room, 1 King Bed (Waterfront)

Club Room, 1 King Bed (Waterfront) | In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed (Waterfront)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Waterfront Family KingBed + SingleBed)

In-room safe, desk, laptop workspace, soundproofing

Standard Room (Waterfront Family KingBed + SingleBed)

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Club Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room (Waterfront Family KingBed + SingleBed)

View from room

Club Room (Waterfront Family KingBed + SingleBed)

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room (Family with King Bed + Single Bed)

In-room safe, desk, laptop workspace, soundproofing

Standard Room (Family with King Bed + Single Bed)

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Waterfront)

View from room

Standard Room, 1 King Bed (Waterfront)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Copthorne Hotel Merry Hill Dudley

4-star Brierley Hill hotel walkable to Merry Hill
A restaurant, a bar/lounge, and a steam room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, massage/treatment rooms, 24-hour room service, and a business center are onsite.
Copthorne Hotel Merry Hill Dudley offers 138 accommodations with safes and hair dryers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brierley Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages and sports massages.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a steam room, spa services, and a terrace. Parking is available onsite for a surcharge.

Copthorne Hotel Merry Hill Dudley is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Faradays - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 6 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Faradays

Things to do

  • Designer stores
  • Shopping mall
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to January 02:
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 6 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that the cost of an extra bed does not include breakfast.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Copthorne Dudley
Copthorne Dudley Hotel
Copthorne Hotel Merry Hill
Copthorne Hotel Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Merry Hill
Copthorne Merry Hill Dudley
Copthorne Merry Hill Dudley Brierley Hill
Dudley Copthorne
Hotel Merry Hill Dudley
Copthorne Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Hotel
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Hotel Merry Hill Dudley Hotel Brierley Hill

Copthorne Hotel Merry Hill Dudley Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 471 out of 1002 reviews
Rating 8 - Good. 331 out of 1002 reviews
Rating 6 - Okay. 130 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Current Location

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good trip

Nice room, good breakfast. Very happy
Stayed 1 night in Feb 2025

4/10 Poor

Donnovan

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as nice as it was before
Stayed 1 night in Feb 2025

4/10 Poor

Ross

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Current Location

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel & Area

Loved everything about it such an amazing night would recommend to any considering on staying
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly and comfortable

Staff are so wonderful!
Stayed 2 nights in Feb 2025

8/10 Good

Leona

Stayed 2 nights in Feb 2025

6/10 Okay

Stuart

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
We upgraded to a club room, which was a bit poor considering how much you pay. Just cause you get a fridge with water sparkling water and a mars bar. Bar and restaurant very slow staff are mainly miserable like your an inconvenience breakfast was poor I had to go up 3 times due to nothing been there very slow supplying the top ups juice was empty pancake machine was empty no eggs no bacon. Won’t be stopping here again plus you now have to pay parking which is another negative in my eyes. Towels on the bed had red stains on them and the mattress was rock hard tv kept switching itself off after 5 to 10 mins. If I was asked how much would I pay a night I would say £70.00 tops you don’t get your monies worth. Plus even guests at breakfast was saying how shocking it was and how cold the coffee was and there was nothing there.
Stayed 1 night in Feb 2025

8/10 Good

Sian

Liked: Cleanliness, property conditions & facilities, room comfort

Great getaway for couples

Lovely hotel, the facilities were very good and we had a lovely time. We stayed in a club double room and the view was lovely. The only downside was that certain areas of the room looked tired and unloved which gave it a feeling of not being a club room, for the price we paid you’d think it would be immaculate. But we still were impressed with everything else. The room was over all clean and comfortable and warm. We both loved that there was a bath not just a shower
Stayed 2 nights in Feb 2025

6/10 Okay

Vijay

Stayed 1 night in Feb 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Surinder

Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

claire

Traveled with group
Liked: Cleanliness, staff & service, amenities
The staff are always so friendly and welcoming. I stay at this hotel regularly as it’s a great location for the Merry Hill shopping centre and nightlife. My only negative comment is the hotel is a little dated. They’ve recently added plasma TV’s to the room but removed a big mirror to put the TV. The TV in the room this time kept turning itself off which was really annoying. Also the QR code for the food menu wouldn’t work and there are no menus in the room anymore.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Nancy

Stayed 1 night in Jan 2025

8/10 Good

Lee

Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're in Dudley its a great reliable choice
Stayed 1 night in Jan 2025

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

S C

Stayed 1 night in Jan 2025

8/10 Good

Harpreet

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Fiona

Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Charles

Business traveler
Stayed 1 night in Jan 2025