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Crowne Plaza Birmingham City Centre by IHG

4.0 star property

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Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Bar (on property)
Front of property - evening/night
Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$96
includes taxes & fees
May 4 - May 5

Explore the area

View in a map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪2 min walk‬
  • Place, Broad Street
    ‪3 min walk‬
  • Place, International Convention Centre
    ‪5 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(10 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(92 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

Premium Room, 1 King Bed, Club Lounge Access (Club Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

9.2 out of 10
Wonderful
(12 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(61 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

8.8 out of 10
Excellent
(10 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Upgraded, High Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

  • Sleeps 2
  • 1 Double Bed

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  • Air conditioning
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About this property

Crowne Plaza Birmingham City Centre by IHG

4-star hotel in Birmingham City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Crowne Plaza Birmingham City Centre by IHG offers 312 accommodations with safes and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 7438 square feet (691 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Crowne Plaza Birmingham City Centre by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
B1 - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 24 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1974
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Secured self parking fee: GBP 24.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 811 out of 1189 reviews
Rating 8 - Good. 242 out of 1189 reviews
Rating 6 - Okay. 74 out of 1189 reviews
Rating 4 - Poor. 36 out of 1189 reviews
Rating 2 - Terrible. 26 out of 1189 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Sally

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious room. Helpful staff both at reception and at breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Kulvinderjit

Liked: Cleanliness, staff & service, amenities
The room was spacious, and so is the bathroom. The toiletries were good quality. The breakfast is very good, and there is a good selection of breakfast items. The porridge is exceptional good. The staff are hospitable. I would definitely stay here again.
Stayed 1 night in Jan 2026

8/10 Good

MISS

Traveled with family
Liked: Cleanliness, staff & service, amenities
Really nice room, newly refurbished, great bed and very clean. Fantastic breakfast, lots of choice and super efficient and friendly staff. Slow draining bath and slightly noisy heating make this a four star review, but really enjoyed our stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Danielle

Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Stayed 1 night in Jan 2026

10/10 Excellent

Dennis

Stayed 1 night in Jan 2026

10/10 Excellent

Angharad

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room and great breakfast
Stayed 2 nights in Dec 2025

6/10 Okay

Jade

Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was just great, from checking in, beautifully kept room, and great service at breakfast. I really liked how the restaurant lead recognized us from the day before, even to have a conversation with us. Only negative, the coffee from the machine is not the best!
Stayed 2 nights in Jan 2026

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was excellent Breakfast good
Stayed 1 night in Nov 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities
Room was spotless.Excellent friendly greeting rom check in staff.Resturant staff and quality of food were top class. Breakfast was superb.
Stayed 1 night in Jan 2026

10/10 Excellent

Pauline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all very helpful. We really enjoyed our breakfasts.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cynthia

Business traveler
Liked: Cleanliness, staff & service, amenities
Awesome staff, clean & comfortable room. Great dining too!
Stayed 5 nights in Nov 2025

6/10 Okay

Oliver Sean

Traveled with family
Liked: Cleanliness
The hotel has an issue with the heating. Rooms very cold heating system very noisy and ineffective. Bathroom freezing. The restaurant cold with temporary fan heaters in place . Nice hotel but not recommended in cold weather.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff and food was delish
Stayed 1 night in Dec 2025

10/10 Excellent

Awel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, spacious, quiet and clean rooms. Reception staff very friendly. Great location and plenty of parking options. Only niggle was that house-keeping knocked on our door at 9am on morning of depature to ask us when we were leaving- and check out was 12pm. Felt a bit rushed and unwelcomed so we left at 10am without trying the breakfast and didn’t get to enjoy a relaxing morning.
Stayed 1 night in Dec 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Breakfast was absolutely outstanding the best ive ever experienced in any hotel worldwide. Bed lovely and comfy. Only 2 problems with the room The wardrobe door looks as though it's been well chewed by mice. The bathroom floor was bitterly cold to walk on, I gather the underfloor heating was out of order! But apart from those 2 issues everything else including the staff was lovely. Would I stay again, yes but a different room.
Stayed 1 night in Dec 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a nice size and comfortable. Decent price.
Stayed 1 night in Nov 2025

8/10 Good

Pauline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Kwok Ming

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect from start to finish .perfect stay.great service friendly staff a great experience
Stayed 3 nights in Dec 2025

10/10 Excellent

Georgia, London

Liked: Cleanliness, amenities, property conditions & facilities
Very modern and clean hotel clean , courteous and helpful staff. Lovely room. Buffet breaknfast lovely. Walking distance to the train and bermingham coach station. Few mins walk to the Bull Ring Shopping centre and restaurants Would certainly visit agin
Stayed 4 nights in Dec 2025

10/10 Excellent

Martin

Stayed 1 night in Dec 2025

8/10 Good

Graham, Virginia Water

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, quiet, good breakfast.
Stayed 2 nights in Dec 2025

8/10 Good

Aisse

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 1 night in Dec 2025