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Crowne Plaza Birmingham City Centre by IHG

4.0 star property

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Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Property amenity
Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Room service
  • Housekeeping
  • Bar

Explore the area

Map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • The Mailbox
    ‪9 min walk‬
  • Utilita Arena Birmingham
    ‪10 min walk‬
  • Bullring & Grand Central
    ‪12 min walk‬
  • Birmingham (BHX)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Upgraded, High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Club Lounge Access

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Standalone Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed (Standalone Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Walk in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed (Walk in Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

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Exterior

Leonardo Royal Hotel Birmingham

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  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (2914)
The price is $154
per night
$185 total
includes taxes & fees
Apr 15 - Apr 16
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About this property

Crowne Plaza Birmingham City Centre by IHG

4-star hotel in Birmingham City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Crowne Plaza Birmingham City Centre by IHG offers 312 accommodations with safes and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 7438 square feet (691 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Crowne Plaza Birmingham City Centre by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
B1 - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hungarian, Portuguese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 21 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1974
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Secured self parking fee: GBP 21.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 704 out of 1233 reviews
Rating 8 - Good. 335 out of 1233 reviews
Rating 6 - Okay. 100 out of 1233 reviews
Rating 4 - Poor. 52 out of 1233 reviews
Rating 2 - Terrible. 42 out of 1233 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service
Really nice modern clean hotel ! Service amazing
Stayed 1 night in Dec 2024

8/10 Good

Martin

Traveled with family
Liked: Staff & service
Very small bath, nice location
Stayed 2 nights in Dec 2024

8/10 Good

sridhar

Stayed 5 nights in Dec 2024

6/10 Okay

Thomas

Business traveler
Liked: Staff & service
Fine for business
A perfectly fine business hotel. Nothing fancy but did the job. Well located in the centre of town and near BNS station
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

KWOK SHING FELIX

Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sian

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Staff were really friendly and the hotel was brilliant for what we needed with walking into the city centre. Special shout out to Emmanuel in the Club Lounge, he was excellent, very polite and great customer er service!
Stayed 2 nights in Dec 2024

10/10 Excellent

Austin

Stayed 1 night in Dec 2024

10/10 Excellent

Agnes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Lovely one night stay! Excellent location, new modern rooms. Staff were fantastic! Everyone working here is super friendly, helpful and enthusiastic! Great breakfast, lots of choice! Highly recommended. We will definitely return.
Stayed 1 night in Dec 2024

10/10 Excellent

Nikki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Stayed 1 night in Dec 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lifts were very slow
Stayed 1 night in Dec 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cow and Sow
We stayed as a family as we were attending the opening of the new restaurant Cow and Sow. The hotel was in a great location and we really enjoyed our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Culture Club and Christmas Market weekend.
I would definitely recommend this hotel from checking in to checking out. The staff were friendly but professional. When checking in the receptionist looked to see if a room was available so she could check us in early so, we were able to go to our room at 11am instead of 3pm. The room was welcoming and spotless. The beds were clean and comfortable, the shower was excellent. Breakfast was delicious, the choice of breakfast was past expectations. My friend is vegetarian and the cooked breakfast was spot on, the staff couldn't do enough to make your stay special.
Stayed 1 night in Dec 2024

10/10 Excellent

Nia wyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service
Lifts were not working properly but there were signs and the stairs are not clearly signposted but otherwise fine! Orange juice was mainly water this morning!
Stayed 1 night in Dec 2024

2/10 Terrible

Peter

Liked: Room comfort
Disliked: Staff & service
Very very disappointed
This wasn't the experience I expected. First of all when we arrived I rang reception to enquire about what the arrangements were regarding parking, the man I spoke to couldn't understand a word I was saying to him and lacked any knowledge of wether I had to pay before or after, how to pay etc etc. We checked in and at first it was ok but after looking closer there was an old screwed up pillow case on the floor which was absolutely filthy, disgusting. The bins had no bin bags in them either which again I found very bad. Me and my partner went out for the day and came back in the evening and went to our room, I think I got maybe 2 hours sleep if that, the room next door sounded like they were having what can only be described as a sex party. Fair play they were clearly enjoying themselves but I really don't want to listen. It was the worst sleep I've had in a long time, mattress was also to hard for my liking. I rang reception but no answer on 3 occasions. This has to be the biggest disappointment staying at a hotel I expected more from. I'd of been better off staying in a B&B. Not happy and will be taking this further.
Stayed 1 night in Dec 2024